1. Peak Physical Therapy

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    Waterbury, CT

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    Peak Physical Therapy

    5.0 (1 review)
    Closed • 7:00 am - 7:30 pm
    Updated 2 months ago

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    3 years ago

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    Active Orthopaedic - Dr. Carlson

    Active Orthopaedic

    2.0(1 review)
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    I think the doctors are knowledgeable but each time I have an appointment you wait an hour or more…read more One time I went to the window and asked what was going on and they said they lost the paperwork. I Will find another doctor not worth the aggravation.

    From the owner: Active Orthopaedics P.C. is a community-focused orthopaedic practice serving the Greater Waterbury…read moreregion that offers individualized, patient-centered care. Our providers, Dr. Michael J. Kaplan, Dr. Erik J. Carlson, and Ken Miner PA-C, strive to maintain the highest standard of care for patients. We offer a broad complement of orthopaedic and sports medicine services, including total joint replacement, arthroscopic knee and shoulder surgery, specialized hand and elbow surgery, and fracture care. As a practice, we have years of training and experience in treating high-performance athletes and weekend warriors, but work with each patient individually to form personalized treatment plans that fit each patient's lifestyle and goals. In addition, both our providers and office staff are experienced in the treatment and care of Worker's Compensation injuries and frequently provide Independent Medical Evaluations and Second Opinions for complex orthopaedic injuries and conditions.   Dr. Michael Kaplan and Dr. Erik Carlson are board-certified orthopaedic surgeons who specialize in and have many years of experience in a wide range of orthopaedic procedures and services. Dr. Kaplan, Dr. Carlson, Ken Miner, and the entire Active Orthopaedics team look forward to helping patients and their loved ones quickly and safely get back to work and play. Contact our office or request your appointment online today!

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    Alliance Medical Group

    Alliance Medical Group

    1.7(21 reviews)
    3.5 mi

    Very unprofessional never answered their phone. Don't care about their customers would not…read morerecommend for a primary care doctor.

    If I could give the Alliance medical group Rheumatology Middlebury office a rating of less that 1…read morethat's what it would be. I went in today 10/23/25 for my first appointment I got to the office at 8:33am after having issues finding the office which I told to the 3 receptionist (Hallie, Brianne and Laura)who immediately started being upset that I was late. My appointment was for 8:40am they then said they don't think I can be seen dispute it still being before my appointment time due to me not coming in with the paperwork filled out. I was told the paperwork would be mailed to me prior to this 1st appointment, which did not happen and I told them this as well and they act like I was lying. Laura the receptionist said she had to ask the doctor if she will still see me but she didn't think they would. She then started to go to the back office I then asked her for the contact information for corporate because this was just crazy and did not sound like a policy. So I asked for a copy of this policy. I waited until 8:55am when the office manager Latoya came out and I spoke with her telling her most of the issues along with the way I saw them treat different patients. Example- Another patient came in and didn't complete her paperwork and she was told she can see the doctor and bring the paperwork back before she leaves. I was then told to return to the waiting room until she sees if the doctor can still see me. My appointment was scheduled with Dr. Hulinska. I sat in the waiting room until 10:24 am and went to the receptionist desk twice requesting them to call the office manager Latoya to see if I can be seen. At that time Laura the receptionist asked me for my Id and insurance card (which no one did from 8:33am when I arrived) I asked if I would be seen I was told probably. I then asked for the office manager Latoya so I can know if I'll be seen before giving them my insurance card and I'd. The office manager Latoya came out at 10:33am told me they can not see me today, and rescheduled my appointment today 11/7/25 at 1:40pm and handed me a copy of the no show policy which she was trying to use to justify why I can't be seen for me appointment today. I told her this isn't correct because I didn't miss my appointment I am here. Latoya the office manger then became upset and told me I am antagonizing and confrontational due to me asking about the policy I was given. Latoya then became more upset when I said what they are doing is wrong to have me sitting all this time to then say they can't see me and give me a no show policy. Latoya then told me that maybe I should go to another office as she don't think they can't care for me there. I then said I never said that as I have not gotten out the waiting room so I asked if she is saying that she plans to cancel my rescheduled appointment on 11/7/25 at 1:40pm she said no. I then requested a copy of my current appointment that I was told by Latonya that they canceled and she went through the roof and said no she can't give that to me as it's their document as I am not a patient. I was then told by Latoya the office manager that she will have me removed from the waiting area and that she was going to cancel my rescheduled appointment, which she then did. Latonya then proceeded to call 911 at 10:33am and told them that I was a threat because I took her picture. Officers came and I told them what happened Latonya spoke to them in the back and I asked for a case number. Someone needs to look into this so call practice they are horrible, rude, unprofessional, nasty, and don't follow any kind of policy that they can't give to you in black and white. I warn everyone stay away from them they will do more harm. Please look at the reviews I wish I did before I went to the office. They have a rating of 2.5.Patients are going to the office for help and care and that isn't what you will get

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