I recently needed Physical Therapy for a knee injury and went to Allen Therapy Center. Daniel and…read morethe team provided a plan of care which was appropriate for my injury. The therapy sessions were consistent, each visit new exercises were added as my knee improved. I am fully recovered after a few weeks and have instructions for ongoing exercise to prevent further injuries. I highly recommend Allen Therapy Center!

I had PT with Mark Fielden at this facility after a shoulder replacement in 2024. My seventh joint…read morereplacement, I am familiar with PT and therapists; and I rate Marc among the best I've had. A therapist for 40 years, there's not much that Marc hasn't seen. He was familiar with my procedure and knew how to treat me. He stretched, pulled and pushed on the shoulder in all of the typical ways to avoid inflicting pain (where possible), making notes on my current state. At each visit he'd review his notes, take new measurements and then tailor that day's session base on my progression before passing me off to the technicians who would implement his plan. If I need PT again, I'll certainly look up Marc.

My experience was exceptional from start to finish. Jessica MacPhee was my treating physician, and…read moreshe truly went above and beyond. She took the time to listen carefully as I described the pain I was experiencing and walked me through several treatment options, clearly explaining the pros and cons of each so I could make an informed decision. When I returned for the selected treatment, she performed the procedure with great skill and professionalism. When I mentioned that the previous medication hadn't been as tolerable for me as I'd liked, she took action and called in a new prescription before I left. Which the new medication seems to be working out great. I highly recommend this practice, and if you have the opportunity, I suggest asking for Jessica MacPhee.

I can't say thank you enough to Jessica (PA) and Edgar (PT). Amazing people. I came to them as a…read moresick, falling-apart person and left like a new man. Thank you guys!

Excellent facility and therapists. Excellent and prompt follow through with scheduling and…read moreappointments. Patients are greeted warmly. Their questions are answered, and issues addressed, by the therapists. The office has a variety of fitness/therapy equipment.

I started coming to Active Life PT in 2019 after a surgery that paralyzed my legs. AT4. Through the…read more6 yr of treatment I can walk now, sometimes using a cane for safety. I can now move my legs much better and the water tank has been a great addition to my treatment. I know all the PT's, and techs and they know exactly what treatment I need to continue to improve.

I would almost break my other leg to work with Dr. Thompson again :) But seriously, he has been…read moreknowledgable and caring. I was recently going on vacation out of the country, a lot of walking on a still healing leg. I realized I was short on some medication that would really help with the pain.I called the staff of AO 5 hours before my flight and they had a new scrip to me within 30 min. Awesome service. I hope you don't need these guys but if you do you are in good hands!

So appointment was at 1pm 9/14/26 and i got there at 12:55pm the chick at the front desk says I…read morechecked you in, have a seat and fill out these papers. Ok cool I did but noticed that all the lighter skinned folks were going back but not me. So at 134pm I went to the desk to ask what time was my appointment she says 1pm but I was waiting for your paperwork to check you in. Lady what?? Most professional establishments have to stay on schedule so when you are checked in, thats that! If they call your name you can finish the paperwork in the room. Not this place. So I finally go to the back and if the paperwork is what you were waiting on to see me why did the nurse ask the same questions?? I get X-Rays still nobody comes to say hey we waiting or the dr is coming, so I waited another 29 minutes and walked out. All the nurses and doctors were laughing and talking in the hallway as I walked out. Then 10 minutes later I get a phone call to ask is everything ok, absolutely not i have waisted over an hour of time and hours from work to come to this dump. She says the dr was coming in, no ma'am he/she was not they were standing in the hallway at the desk laughing and talking. He could've called my name and said something but they didn't. The chick that called me ask do I want to reschedule absolutely the F not!! Why would I waste my precious time to sit in your office to figure out which time am i checked in if she supposedly done it the first!! GO TO THIS PLACE AT YOUR OWN RISK!! NEVER AGAIN - NEVER AGAIN - NEVER AGAIN I would advise anyone thats dissatisfied please go up the road to Restore Foot & Ankle Specialists! Checked in means checked in

What a fantastic place with an incredible and attentive crew. It's never a pleasure being hurt and…read morerehabbing from an injury, but working with a knowledgeable staff in a clean professional environment makes it much easier to deal with. Everyone her has a great attitude and communicates on a personal level, they take your health seriously. I also love the cleanliness and crisp look. They design a recovery plans that works for you, and they know when to push and when to back off. I can't begin to explain how pleased I am with this place. I'll be coming back again after my knee surgery.

Billing is one star- they do not mail statements and they don't show then in customer portal. The…read morecustomer portal is very limited by design and calling their customer service line gets you a lot of "sorry we are working on things". Service - 3 star. Some staff is a bit carefree, and I found that I had to push them to pay attention to my progress or even during sessions. They are juggling multiple people at same time, when I was expecting more 1/1 care. Not all, but some. If I had to do this over again, I would choose place with more attentive staff, and much better billing practices. lesson learned!

Superior staff! Always polite, courteous and caring!…read more Facility was super clean and I always felt confident that all precautions were taken to ensure our well-being. Best of all, my knee strain was healed only after a couple short months!! Highly recommended!!

Life brought me to an immediate pause in my journeys. I've been a world traveler since my young…read moreteens. First with family and once I became an adult, on my own working the physical hard jobs along the way. Finally a partial leg amputation, which was included with a complete new hip on one side, and a complete lumbar reconstruct, I really felt that my active & traveling life was over. I had trouble just trying to stand and when I did I could only manage a few minutes at a time. Getting out of bed was an extreme chore. I couldn't even sit long as it was just as uncomfortable in most instances. I slept very little because of much pain. i don't use synthetic drugs, so just imagine what kind of pain I had. This was after all two major surgeries to under go after 60. Someone recommended Physical Therapy of Melissa to me as it was sure that I would need it. From the start they took great care of me. Much respect to Dr. Cole and Rebecca, Natalia and Jules(nickname) up front. She's a doll in every good sense of the word. I was so depressed before going there. They were so expert and professional. They masterfully motivated me where no one else was able to. I got my life back because of it. It took some hard work on my part. I became determined not to let life just leave me in the dust because they showed me at PT of Melissa that I still had some fight left in me. My sincerest thanks to them all. You're all the greatest. David T.

Great service and care. Very flexible with scheduling, and accommodating for patients. Great staff…read moreall around. Recommend

Great staff! Have been coming for almost 2 months now for my neck and shoulder pain. I feel great…read moreafterwards. The three step process is pretty good. Lay on the machine that rolls up your spine. The unit that feels like a small electrical massage. Then the adjustment. Super flexible place, I'm able to be seen if I come in early. The friendly smile is what makes this experience wonderful! Thank you all :)

My son began treatment over four months ago, and I've been happy with the care he's received every…read morestep of the way. The staff have been incredibly flexible with scheduling, always making time for us even with last-minute appointments. Sidney, Andrew, Dilsa, and Dr. Angelee are all wonderful and friendly -- they made sure we felt taken care of throughout. I'm truly grateful for everything they've done. Thank you

The staff at Care Plus Pain and Injury of Plano were outstanding, friendly, accommodating, and…read morehelpful in ensuring my overall issues were being addressed and resolved during my treatment plan developed during my four-month ongoing treatment at Care Plus Pain and Injury. Be sure to stop in and discuss your pain or injury with the Care Plus Pain and Injury staff.