Bad business practices they charged me a few hundred dollars to tell me come back in 2 weeks then…read morewe can help you? For more money! Bull Pu$5y What a crock these doctors are a joke! They were giving me a tremfya shot every 2 months with hundreds of dollars in hidden fees never explaining the reason for the charges. The staff is just lazy told me to contact my insurance provider and they will explain. I'm glad this is over I wanted to hurt myself everyday I had a death wish I was suicidal and violent i'm glad I didn't hurt anybody or myself, I did not like the shot but knowing this they kept pumping this poison into my body. These doctors care more about their looks than their patients most of their patients are elderly and senile easily taken advantage of clientele.people please they will charge you and take advantage of you to pay for their new building. You're paying for their brand and not quality care. I'll be going somewhere else for now on.

I had a great experience at Paz Dermatology. Dr. Paz and Nurse Practitioner Amal were excellent at…read moreexplaining everything and I am very happy with the results. Friendly staff and a very nice facility. I will certainly return and highly recommend the great care at Paz Dermatology.

I came here for my yearly skin cancer screening. I also had a scab on my cheek that wasn't healing…read moreand didn't look right. I had it biopsied and it was minor skin cancer. At the follow up appointment I was told of my treatment options which will be with a different specialist. The staff have been friendly and patient with me during my appointments. Dr. Bourne is friendly and has a peppy personality. He is informative and professional all while not being too serious.

I made an appointment by phone for this office, and was told a specific date and time. I live 30…read moremiles away & work as a teacher, so I specifically picked an afternoon time slot for my appointment. Two weeks later when I arrived at the appointment I was told my appointment was canceled and that they do not take new clients after 3:30pm. A few thoughts: why was I given an appointment at 4:30 if that was not available? After telling them why I wanted the 4:30 time slot due to my job, why wasn't I alerted this wasn't an option? Why wasn't I contacted about a possible cancellation? After asking all these questions, I was told they called twice from an unknown number-- but no voicemail was left. As a teacher, I do not answer my phone between the hours of 7:30-3:30pm. Without a voicemail or text from an unknown number, I do not dial back. When I said that I cannot make the appointment time before 4:15, they said bye-bye. In recap, they did not email me or leave a voicemail saying they were cancelling my appointment. I had to drive from out of town to find out they cancelled my appointment without my knowledge and would not see me. Extremely unprofessional.

Have had nothing but problems since coming here in January or 2023. Originally came for eczema…read moretreatment and after my first visit the doctor "forgot" to send my prescription in and I was completely forgotten for 4 months until my eczema flared up so severely I had to contact them again and ask them to fill it! I went in again in June of 23 and was seen by a PA, Shawn, who was very nice and helped me get started with Dupixent's QuickStart program, as well as an emergency sample to help calm my skin. However, 3 months later I was dropped for some unknown when I moved from Visalia to Exeter even though there had been no change in my insurance. In addition to this I was also unable to fill my normal acne prescriptions as well. I was told the person originally running it moved so that patient volumes had increased and Shawn couldn't see me, no big deal. When asked if they could simply refill my prescriptions over the phone I was told I had to come in (even though I was already approved for the Dupixent in Nov) so instead I booked another appt with Dr. Lutzker who happened to be the next available. I left work early and when I showed up for my appointment I was informed he had left for the day and that the staff forgot to call me and inform me-thanks! Not only did I have to take off work, drive from Exeter to Visalia, but now I had to do it a second time because they forgot to call me?! Fast forward to my appt with Dr. Lutzker. He was incredibly rude and did not once let me speak or inform him of my problems or concerns. It was so bad that even his assistant apologized when he left the room. Not only did he completely disregard my request to fill my prescriptions, but he sent me home with 7 new ones! Why? Why is that necessary when 1) I already informed him I had tried them and they didn't work and 2) I JUST wanted a refill!!! I was told to come back in two weeks and if it didn't work I could have an emergency kenalog shot even though "it is incredibly bad for women." Then why prescribe it to a woman?! Having already received one from a previous doctor at another practice, I had no interest and instead asked for a sample of the dupixent, since I had received one at Luxe prior to getting approved for the medication from my insurance. I was told no. Fast forward to my next appointment with Dr. Lutzker again, and I was informed that I was approved of my prescription back in November, "and why didn't I say so?" I DID! He had just interrupted me so many times I couldn't actually say it! But at least I could finally get some relief and get my shot I knew that worked-or so I thought. So it was sent in to Walgreens for pick up. I drive there to pick up and was informed it was not sent. I called the office and they informed me that they would send it right over so again, I drive across town to Walgreens the next day because it's the only pharmacy that carries it but again, nothing. After going back and forth with them, I was finally put into contact with Devan, their patient coordinator. At this point I feel as though she knows exactly who I am because I have called with so many problems regarding my prescription during the first time when I was trying to get approved. I last spoke to her two months ago and she assured me she would take care of everything and help me get the treatment I need. Since then I have not heard a word. At this point I give up and am going to seek care somewhere else. I work for the state and have the best PPO plan they offer, my insurance is not the problem, this office is. Hopefully they can get their act together soon, a patient shouldn't have to beg for treatment! Posting this review so others can save their time and money and find providers who actually care about their patients.

I was a new patient dealing with pretty bad psoriasis. I went to LUX two times. Both times I was…read moretreated by a Physician's Assistant. Never saw a doctor. I won't go back.

My review is solely for the staff, not the Doctor…read more This office took over for my doctor who retired. First let me say when I scheduled my appointment, I knew my doctor was retiring but did not know the new doctor was already in. That was my first surprise. This wasn't relayed to me on the phone when I requested to schedule an appointment with dr. Villiard. Not sure which office scheduled the appointment and who dropped the ball on that one. As a nurse, I know quite a bit about scopes of practice. It was disappointed to hear the girl who escorted me into the room (not sure her title but know she was not an NP, PA or MD), tell me "oh that's easy, they will just cut it right off. To my dismay this was not the procedure the NP suggested. On this visit she suggested steroid injections and was reluctant to start them as I was getting a steroid injection into my foot for another issue. We rescheduled a visit xxx amount of weeks after this one and my foot appointment. When I didn't end up getting the foot injection, I called back to see if I could get in sooner. When I explained the situation, the girl who answered the phone cut me off, comes back and says that they want me to wait until after my foot injection. When I had to repeat myself to explain again that I did not get the foot injection which is why I was requesting an appointment sooner she seemed annoyed and gave me an appointment. I shouldn't have had to repeat myself had she listened the first time and don't take it out on the patient because of your error. The next incident occurred at my actual appointment. I go expecting to get an injection. This time I meet with the doctor who tells me an injection is not going to work if what I was wanting is to reduce the appearance of the growth. That all the injection would do is soften the growth. He said it would need to be surgically removed but he would not do it unless I could be scheduled the same day for radiation. This was incredibly upsetting as 1) the NP who saw me first did not say any of this and obviously put the expectation that the shot would accomplish what I wanted and it would be done on my next visit (why I even scheduled the appointment). To waste a copay to literally have the same exact consultation twice was a joke. My copay is $90. Wasted for less than 5 min to basically be told I needed to schedule an appointment for an excision. Could have done that the first time. When I mentioned my discontent to the front desk the gentleman really said nothing. Not even an apology. My last complaint was that they were of ZERO help in assisting me with finding someone who could administer radiation after the procedure. I called around to several places with zero luck and even had a really hard time getting an answer because they seemed to only want to deal with a referral. That's when I decided I was done with this office and found another dermatologist who removed my growth and used an alternative method than radiation. Which I was super relieved seeing as I was not happy about having to get radiation at any dose. Would NOT recommend this office based on my experiences.

Dr Rex knows his stuff. The office is still settling in. But Visalia is lucky to have this skilled…read moredermatologist.

I am now 10 days post-op a breast reduction/lift and felt it was important to leave a review…read moredetailing my experience. I decided to disclose my specific procedure because I could find no reviews by other patients who had the same surgery; which would have been helpful to me when doing my own research. Dr. Stevens was recommended by a friend who had multiple procedures under his care and was consistently happy with her results. Just a little background on me - I am a mother of two, who spent a solid two years of my life breastfeeding. Fortunately, I also have medical background that was helpful during this process. Surgery is a big decision and I consider myself to be a person with exceptionally high standards, which is why I researched everything in depth beforehand. After educating myself as best I could about the procedure and reading reviews online, I took the plunge and made an appointment with Kendel, the physician liaison. Kendel was friendly and knowledgeable, answered all of my questions and provided realistic expectations. I met with Dr. Stevens thereafter and was pleasantly surprised by his honesty and down-to-earth nature. He was very professional which I feel is important when dealing with a topic so sensitive and personal. After I met with him, I felt confident about the surgery and had a good idea of what to expect. The day of my surgery I was nervous, but after meeting with Dr. Stevens and the anesthetist felt more at ease. Dr. Stevens had a calm, "business as usual" demeanor that made me even more comfortable. Before I knew it, I was waking up in recovery and ready to go home! The pain was minimal, (nothing compared to a c-section for those of you who have had one). I was given a number to call if I needed anything at any time of day or night. Dr. Stevens called me himself the night of my surgery to make sure I was okay, which I thought was pretty awesome and accurately depicts the sort of person he really is - the caring, compassionate sort. On the third day after my surgery my bandages were removed to reveal perfect, perky breasts. I nearly cried because I felt like I was seeing what I should have been born with. My result was exactly what I had asked for and even exceeded my own expectations. I already knew to expect scarring, (there is no way around that with this type of procedure) but his suturing is wonderful and I expect the scars to fade significantly with time. I am physically more comfortable and overall a happier person! My confidence has been restored! THANK YOU Dr. Stevens from the bottom of my heart. You have changed my life for the better and I would not hesitate to return to you should I ever decide to have another procedure. I would recommend you to anyone considering a surgery.

I called the office today, September 8, 2026, to inquire about an appointment and obtain…read moreinformation regarding a procedure. When the receptionist asked what procedure I was interested in, I explained the situation and mentioned that my previous surgeon had retired. The receptionist immediately interrupted me and stated that my surgeon was not retired. I attempted several times to clarify who I was referring to and provide additional information, but I was repeatedly interrupted and was not given an opportunity to finish explaining my situation. The only response I was ultimately able to hear was, "We are not taking any new patients." I understand that a medical office may not be accepting new patients; however, I believe the way this information is communicated is equally important. I found the interaction unnecessarily rude and dismissive, particularly when I was simply trying to ask a question and provide clarification. I ultimately said, "Well, thanks for not letting me speak," because I felt I was not being given an opportunity to communicate. As a potential new patient, this interaction was concerning. It left me wondering how patients are treated when they have questions, concerns, or complications that require additional communication and support. First impressions matter, especially in healthcare, and I hope the office considers providing staff with training on professional and respectful communication with prospective and current patients.

I have been going to Holvik Family Health Center for around 3 years. I had heard nothing but the…read morehighest praise from my neighbor,when we were looking for a new GP. I have been seeing Noah Sarr the whole time. I have never had a more caring FNP in my life. This man has taken me through one of the worst times in my health. He spent time listening to my symptoms and figure out what I have and get me the care and specialist that I require. I have the highest respect for him. I have had him work with my specialist. He goes above and beyond. I have also had Dr Holvik call me in for an emergency on my blood work, which Noah had already taken care of, but it was wonderful to know that Dr Holvik is keeping track of things in the back ground. I will continue to go to HFHCC because if feel the care I receive it the best.

this office sent me to collections regardless of me being in contact with the billing manager and…read moreinformed her I was disputing it with my insurance and she stated she would give me time. Well one week later I got mail saying they sent me off to collections. I work for Kaweah and have good insurance. I visited the office to simply get a referral to a podiatrist. they billed my insurance with The wrong coding and refused to fix it. So now I'm stuck with not only paying the co pay I already paid and should have only had to pay... but a $100 dollar bill along with being sent To collections. Everyone was so incredibly rude and unwilling to work with me. all this to say, I have since switched providers. I have heard from so many of my nurse friends and patients of similar stories. such a shame because I really like Dr holvick.

I came with my mom to an appointment and while the wait was long, the lady that assisted us was…read morevery friendly and reassuring. I believe her name was Sumara. She made sure we had all the information needed for my mom and was super friendly. She had a smile on her face and was enthusiastic about answering all of our questions. My mom was happy to have help scheduling an appointment that fits into her busy schedule! Great job to her. The rest of the visit was good too.

It was my first annual visit and regretfully very disappointing. Dr. Cook didn't seem to care one…read moreway or another. I asked for and expected a full-body check. He was done within 10 seconds. Not my idea of a good checkup. Office staff was ok but I had to wait for nearly an hour. I have to remind you, my time is valuable too. Needless to say I'll seak professional care in this field elsewhere from now on.

I was sent there by my Provider and I will highly recommend THAT EVERYBODY IN VISALIA SHOUL AVOID…read moreGOING HERE!! The NP that's there doesn't really give a rats ass about anything or anybody. I showed up to my appointment and was told that I needed a credit card on file to be seen? Nothing, on their website said anything about a credit card. My time was mysteriously moved from 8am to 1pm. After, providing them with a credit card I was finally seen by some guy that was there.... He came into my room and talked to me for about 10-15 minutes but he wasn't a bit concerned of WHY I was there. I asked, him "if he wanted to see my wound", so that he can assess the wound and he can tell me what it is that I need to do next. He said, "NO I DON'T WANT TO SEE IT". I was confused, lost and very upset that he didn't want to help me. I got home and I put a bad review on Google, he then called me the next day in regards to my review. He wasn't too happy about it and was telling me to remove it, if I could! I felt harassed and was not going back there again. Visalia residents DO NOT GO TO THIS "WANNA BE" DERMATOLOGY. The whole process from beginning to end was horrible! That place needs to get shut down!!! There was no quality of any type of work cus HE DIDN'T DO ANYTHING!!!!! DONT WASTE YOUR TIME AND $. Go to Lux Dermatology, they're the real deal.

Lacey Best Facial wonderful experience Candance…read moreunbelievable massage relaxation top notch

This is horrible. I had my legs lasered before many years ago a never had this problem. I have…read morescabbing everywhere. Michelle was nice but seemed new and confused. It hurt me, it hurt like hell. Stephanie the nurse was there and directed her on how and what to do then left the room never to be seen. Don't come here.

Tulare Dermatology and Cancer Institute has a great Dermatologist and friendly staff. I have…read morecomplete confidence in their treatment and care.

So far it has been a great Visit the waiting room is nice they have Coffee and Tea. There are a lot…read moreof people here so I am not sure of the wait time but be prepared to be here for 2-3 hours and you may not be here that long but I am going with the amount of people here at this moment