Very large indoor shopping mall located in Southampton, West Quay has a variety of department and…read morespecialty stores in a very modern setting. We got to experience it during the Christmas holidays, which was nice for sight seeing. It opens at 9 am on weekdays, and the outside doors opened to the public about 5 minutes before. Many of the stores open soon after. The 3rd story consists of a variety of restaurants, all of which were closed that early in the day. Instead, quite a few coffee shops were open, including a lot of Costa's. The center of the mall consists of elevators and a set of escalators. Even at 9, there were quite a few people working and browsing.

We didn't do too much shopping, but we did check out a few stores. We also went to Marks & Spencer…read morefor some food. West Quay is big, with over 80 stores and over 50 cafes, bars, and restaurants. There's even a movie theater and bowling alley. Best of all, it was conveniently located next to our hotel.

I'm a fan. And this café in Southampton really disappointed me. They've junked the proper…read moregrind/expresso making machines in place of snazzy push - button contraptions that do not give the taste of an equivalent cup of coffee made under real pressure. Shameful. How on Earth could M&S senior management allow this short term foolishness, likely just to save a few quid. We noted they were selling fish & chips with peas and a lemon wedge at £9. We decided to try but it soon became clear that was our mistake. They weren't that tasty. The food seemed air fryer cooked, dry, near tasteless and not a good eat really, so real fish & chip shops have no fear of this competition. This is food passable for old folks homes. We didn't have to wait long for the food but here again the server had no tartare sauce to offer (apparently a supply issue) but it was readily available in store just a mere few feet away. £18 for rubbish food. The tomato ketchup, vinegar pouches and salt were seemingly rationed. I asked for some more and some more was handed over, piecemeal. I gave up. Is it a lack of training? Who knows. Then I tried to open the sauce pouches and ended up asking a staff bloke to do it. He struggled but succeeded. I am really annoyed as this is not acceptable.

M&S is a big department store, and you can even get groceries here. I walked around and browsed the…read moreclothes, but didn't see anything for me. We mostly came here to pick up some food. We grabbed a prawn sandwich and juice as a quick lunch. There was a big selection of both sandwiches and juice.

A large selection of clearance itemThe UK version of Marshalls/TJ Maxx brand owned by TJK…read moreCompanies, this instance of TK Maxx had a large selection of clothes and accessories for men, women, and children. The location consists of multiple stories, with each section having a dedicated clearance section. All prices are clearly marked, and include taxes (which somewhat compensated for the prices being in pounds). My wife got a good deal for a blouse (5 quid), that she wore multiple times on our cruise. Going on a multi-day cruise with just carry-on luggage (allowing us to be nimble as we explore), means only light weight clothing that is easy to handwash/air dry. TK Maxx (just like its sibling Marshalls/TJMaxx in the States) is great place to pick up heavily discounted clothes that fit that bill. It's also fun to see what fashion and brands a foreign country is selling...in this case, it was similar to what we are able to find in the States (along with similar prices). It was a self checkout and we had no issues using our US bank issued card. Learning: TJK changed the name to TK Maxx to avoid confusion with a British retailed called T.J. Hughes.

Southampton city centre store. We have a little Toy Poodle which we carry in hands only. Visited…read morethis store before with our dog with no trouble. This time we were not allowed to come in even when my 4 years daughter was crying because she came to buy toys but could not come in. Also, it says online that small dogs are allowed. Very bad experience and very upsetting.

Visiting from USA, upscale department store, way better than Macy back home, not too high end…read moreluxury. Customer service was really nice, Elemis skin care section was nice, cosmetic had nice choice and SP was very helpful. First-floor had a mini market, which was good for us for short stay for picking up few things to bring it to the hotel. Top floor has a cafe, good for breakfast and luchbut not dinner, only cafe. Over all our favorite store.

I am trying to get in touch with Southampton store to order curtain samples from Voyage Maison…read moreImpossible to telephone and central keyboard cannot order the samples. I was told I have to go into the store USELESS! Can somebody please email me Mrs Pat Hanks

West Quay is what would be a standard out-of-town shopping centre based in the city centre, which…read moregives Southampton some really useful extra department stores. Includes, JJB, Argos, Borders, Furnture Village, Tesco Home, Staples, Halfords, Boots, and Brantano. With McDonalds and TGI Fridays oppositem, and a Starbucks in Borders, and a Novotel, Ibis, and Etap hotels also there offering cheap stays. Tesco Home was a flagship new market idea for Tesco with the store concentrating only on homewares and is a wonderful idea, and often very packed out. Parking is plentiful and as its free, everyone uses it. Free for 2 hours with parking attendants there all the time its quite good! Also frequented by the youths with they're show-off cars of an evening, so not the place to bring a learner driver!

Good retail park with lots of choice. Shops include a Tescos Homebase an Argos a mothercare and a…read moreJJB among others. Really easy to navigate and a good choice of shops. It is also very close to a TGI's and a McDonalds as well as five hotels, which means that if you want to come from another city to shop it is ideally placed. Parking can sometimes be a nightmare and the carpark gets really busy. There are security guards and parking attendants walking around which is good and you feel very safe even when it is dark. It is a clean and tidy area and it is soon to include an Ikea.

I have very fond memories of this mall because when I used to work on ships, this was where I would…read morecome to hang out when docked in Southampton. There was reasonably priced food, wifi, and I could get a little shopping in. This was 15 years ago. Glad to see 15 years later, this mall is still kicking, and they have really built up this area a lot more. They still have a nice mix of stores, although some of their kiosks are gone, like their Whittard's kiosk. The food court wasn't bad, although I did notice a couple places were empty. There is still wifi, although that's less of an issue now. And they still have the M&S, thankfully. If you're going on a cruise, and have some time to kill, I think this mall is a great stop, especially considering there are other things in the area too if you get bored with the mall. There is another mall in the area, but that one is a little more empty, whereas West Quay still seems to have a crowd.

The Westquay Shopping Centre is very big. We came here once during our stay in Southampton. We…read moredid a bit of shopping, but for the most part we just walked around, window shopped, and people watched. The place was packed with people. Maybe we were all just escaping the rain that day. Westquay was very clean and they had a nice assortment of stores. My wife's favorite store was Marks & Spencer. This large department store had some good deals. My favorite shop was located on the second floor (I believe). Actually, it was more like a large kiosk. One girl was manning the place. It was called Continental Bakery, and the selection of baked goods was fantastic. I ordered a couple of Pastel De Nata which tasted excellent!! Very good price points also! Wish I had bought some other stuff while we were there. Anyways, visiting the Westquay Shopping Centre is a "Must do" when in Southampton. I noticed that there is also a Nando's Restaurant upstairs in the food area which I'll have to go to next time also.

I like de sainsburys because it is sainsbury but they should big up their meal deal game tesco is…read morebeating them.

This store is about a 5minute walk from where i life. I personally hate clothes shopping i used to…read morebother walking into west quay etc to shop but now, armed with my nus extra card, shop at matalan as its already nice n cheap. I find they have pretty much all the clothes anyone would wish for and is a step up from the uber cheap primark. It feels a bit dated the way the store is layed out, but then again, this probably keeps costs down as opposed to having booming music and flashy displays etc.. with endless streams of sales assistants asking 'are you alright mate'. I prefer to just get in, quickly get something, and get out, matalan facilitates this. Ideal if your male, hate clothes shopping.

The website gives one the suggestion that their stores carry plus sized clothing for women. Sadly,…read morethe Eastleigh location does not. Their excuse was that the clothes didn't sell very well and I would have to travel to Waterlooville to see if they carry plus sized clothing, which is about 40km away. It astounds me that a store that advertises that it sells plus sized clothing actually doesn't. And them saying the clothes didn't sell very well that's why the Eastleigh one doesn't carry them is just ridiculous .. considering the obesity problem in the UK and that at least 50% if not more ladies are at least a size 16 or higher. Sadly, the other plus sized clothing providers in the Southampton area have also closed. Their suggestion? Order my clothes online.

You walk into a Disney store and expect to walk into a mini Disneyland with all the characters and…read morememorbilia on display. The southampton Disney store just feels aged, tired, and dated. Don't know whether its the brand itself or just our store, but it feels like a cheap outlet store or a jumble sale shop. I like the Disney products when I find them, I have a large Nemo here, its well made and authentic to the film and so are many of the other products! Shame the shop is a let down!

I LOVE this shop. one of my absolute favourites, this shop has something for everyone, their sales…read moreare brilliant! pick stuff up so cheap. i love all the cuddly toys! all the cute little mugs! the little tinkerbell outfits!! aww its just all so cute, when i walk in there i go from being a 19 year old mother to a 5 year old little girl again!!!