Once Champion has your money, you are on your own. I have been trying to get the roof on the…read moresunroom they built repaired for over a year. All I get excuses and feel like I am a can being kicked down the road. Another in a long list of appointments was made today and they never showed up. When I called to find out if they were actually coming this time, I was told they were tied up on another job, so much for keeping my appointment. We live and we learn. Avoid this company.

My wife and I were not happy with the product or service that we received in the very beginning we…read morereached out to management and after some time we received a group that came out and took care of us and the issue Dean and his crew came in and after they got finished cussing and fussing about how bad the job was they completed the work and everything looks great my wife states that she wished we would have had them from the very beginning. Even though everything did not turn out the way I wanted to from the very beginning, I can appreciate the fact that we were able to get the situation taken care of and my wife is now happy. Thanks Dean, Ian, and Cody your assistance concerning this cluster f... of an installation. You are greatly appreciated.

I contacted Parasol Awnings for a quote to install an awning at the walk up window at our business…read more I was really glad that I was able to get someone out the same day. I was told that a salesman will be out at 2pm. Well, Mr Andrew Henning came out and I greeted him and asked him to follow me, because where we want the awning, is in the back of the bldg. When we arrive to the back, I explained that I needed an awning, just like the one over the entrance door, but because we have a camera in the corner, recording all activity, I did not want the awning to cover the activity at the window. Mr Henning stated that it could be placed at the same height as the one over the door. Again he asked me how far out did I want the awning. I repeated again that I did not know, as long as it did not block the camera. Mr Henning then said to me "I'm going to say this again", at which time he asked again. Again I told him I did not know, just don't block the camera. He then turned to me and said "when you figure it out, call me" and walked off.

From the owner: Parasol Awnings has been the Mid-South's premier provider of custom awnings and canopies for over…read more110 years. Serving commercial and residential clients, we are the first choice for architects, contractors, and building owners across Tennessee, Mississippi, and Arkansas. Known for innovative designs, high-quality manufacturing, expert installation, and exceptional customer service, we manage the entire process—from AutoCAD design to in-house fabrication and installation. Our extensive offerings include custom canvas and metal awnings, sun screens, aluminum and steel framing, pressure-sensitive vinyl lettering, and hand-painted graphics. We use advanced manufacturing techniques and maintain in-house powder coating capabilities, ensuring superior results. Our experienced design, sales, and installation teams are committed to meeting aggressive schedules and tight deadlines. With a service area covering up to 150 miles from Memphis, Parasol Awnings delivers full satisfaction with every project. Trust us for your next awning or canopy solution!

Efrain and his crew never finished the job at my house. They started the work on my sunroom. They…read morelaid the concrete which was a horrible job, the concrete is uneven, and very sloppy. He put the windows in, but didn't finish putting in all the parts to the windows. He said he would bring the parts for the windows and as of today he is now ignoring my calls. When walking on my floor there is a drop due to the uneven foundation. The concrete foundation is an extremely sloppy job with excess concrete in my grass and on the foundation. He destroyed my gutter work on my house. The electrical work was not correct, he lied about having a permit pulled. I called and it was never pulled. I had to hired my own electrician to fix that messed up job. With all those issues, I had to basically start the entire job over and lost approximately $10,000 on the start of a very sloppy job.

Mr. Juarez owner of Construction Pros was unprofessional,  unresponsive,  showed poor…read morecraftsmanship, and exibited predatory practices when he was hired by my elderly mother to complete concrete work by repaving of her driveway. Mr. Juarez first encounter with my mother was the 04 Jun 21, he charged $14,469.00. He was paid $6500.00 up front by my mother per the invoice provided. It has taken him approximately 3 months and the driveway is unfinished and is already cracking and falling apart. He requested several payments from my mother during this time stating that he needed to pay his workers. In all my mother has given him over 12,000.00 to date. During the course my mom and I texted and  called trying to reach Mr Juarez to see when he was going to complete the work.  When he did show up he requested more money from my mother each time. On 31 Aug 2021, he contacted my mother and said he wanted to speak with her and I knew he was going to ask for more money and guess what he did,but this time I was there ( he was unaware that I was standing just a few feet away)and heard the predatory tactics of Mr. Juarez requesting more money for a treach he had dug beside the driveway a week prior. He did not get permission from my mother prior and now he is asking for more money. At this point I severed all ties with Mr.Juarez and have hired another contractor to re-do what he was paid for. I will be seeking legal counsel against Mr.Juarez.