My grandfather lived here for a while. He seemed to be taken care of well enough, however we have a…read morerather big family and I don't think he went more than 1 day without one of us being there to visit and make sure he was ok so he basically had his own "staff" to pick up where Sunrise left off. Also, honestly we did very often slip cash to the caregivers to insure he was well looked after. I can say that there were a few staffers who seemed to truly care for my grandpa and his smile and reaction to their presence was genuine. However, there were some things that bothered me. In the end when he was put in hospice there was a time that he was laying in bed and struggling to breathe. He clearly should've been in a hospital bed that could be properly elevated. I said something to the nurse and she said oh yeah she noticed that a few days ago and meant to ask someone about changing his bed but got too busy since it would be such a big process. DAYS AGO she noticed it! I didn't accept her answer, I personally called his hospice care VITAS HOSPICE and even tho it was very late on a Friday night they sent a proper bed out immediately and within just a few hours he was MUCH more comfortable. That's all it took. A BED. As opposed to the sunrise nurse just addressing the discomfort with stronger narcotics. He did have things stolen while he was alive. And most despicably, in the time immediately after he passed away I knew exactly where his wallet was sitting because I needed info for the funeral home. During the 5mins we had to leave the room someone came innand stole the money in his walllet and stole his handicap parking placard. So that's obviously a well practiced habit of the Sunrise staff if people are so comfortable and confident enough to rob someone who has JUST died and whose family is only steps away. WHATS EVEN MORE DISTURBING is when you think that whichever Sunrise thief it was, their job was to TAKE CARE OF this man. So it makes you wonder, how much does the staff REALLY care about the residents if they are so callous that they can so easily steal from patients only minutes after their death. Other than those things, Sunrise seemed clean, had an active community, is in a beautiful building in a safe and lovely town. And even with its faults it was the best facility he'd ever stayed at...which is scary to think of actually. But it is what it is. So I think it comes down to the sad fact that you simply cannot trust anyone to care for your loved one as well as you would no matter which home/facility they are in, and you need to monitor their care often. Many of the support staff like care techs are minimum wage workers and they can resent the patients /residents for being what they consider "rich" since the rents are so high. So they figure its not a big deal to take money and jewelry or other items...Its just always a risk to let strangers care for your family.

Please do not trust this place. It's dirty & poor care. We moved our loved one out- that's how bad…read moreit was. -A manager accepted money from my parent- huge no no. -I was told by maintenance how they keep difficult people because they need to keep rooms filled. -Overheard front desk woman who often was cold & had an attitude, who buzzes people in actually tell me when I let her know about the men who were smoking on the side porch but wanted to be buzzed back in, in the freezing cold of winter, "Let them wait." -I'd find my parent sleeping at the breakfast table alone, long after breakfast. Allowing people to just sit at the table with nothing to do. It's a pathetic sight to walk in on. -Crafts were insulting. Crayons with copies of a coloring book pages. -So many more red flags that I haven't listed. -Please go visit your loved one at various times, day and night, so staff isn't expecting you. You'd be surprised at what you walk in on. -Some staff was kind- many weren't. Nurse wouldn't work with and honor hospice nurse notes and medications unless family searched for them and even then, it wasn't on the schedule it should have been. I know it's not an easy job to say the least, I once worked in a facility, but this place needs an overhaul from the top/down. All I can say is if you can, stay with your loved one as much as you can.

My wife has been there for about two weeks for physical therapy after having her appendix was…read moreremoved. So far they have given her some very good physical and occupational therapy. I picked Warren Barr because they received four stars out of five by Medicare and it was a good decision. I was very pleased by the service and concern by one of their employees by the nick name of Moe. Richard T.

My Father was sent here for rehabilitation now he has dementia. He was sent here to get a little…read morestronger. He was to do rehab everyday however, it was not done. They told us my dad had behavioral problems on one occasion, we found out later that was all a lie. One good thing is he had no fall while at the facility. Everytime we came my father was soiled a few times we ourselves showed him changed linen and cleaned room. He wasn't giving water when we wasn't there, we know this because day of discharge he was hospitalized for dehydration he had a seizure which the dehydration triggered this. If you send your loved one make sure you to make your presents known and stay on top of the staff. Off the experience I would not let my loved one go here again.

I was in need of emergency home health care for a friend. The staff moved heaven and earth to…read moreschedule healthcare workers to provide the care I needed. The office staff, especially JOHN, were compassionate and professional and went out of their way to meet my needs. Unfortunately, my friend died before service began. But, based upon the how the office provided assistance I would definitely call Aishling if I ever needed home healthcare again.

Talked to the owner on the phone a few weeks back and she was a bit condescending on the phone…read more Seems "to know everything" and didn't listen. Found a better solution with a different caregiving place that really listened.

We hired this agency to take care of my mom. She has altzheimers. We hired a few caregivers and…read morethey were not competent at there jobs whatsoever. My mom was scheduled overnite care for the weekend and no one ever showed up. My mom texted me they left her all alone. I had to drive an hour to her house. Very unprofessional and a dangerous situation for my mom. One caregiver even told my sister they pay her under the table because she don't want to give them her social security number. What crap is that. Stay far away. Unreliable and puts your loved ones in a dangerous position.

Two weeks post-op and was supposed to have a home aid after surgery. So far not a single one has…read moreshown up.... after 2 weeks. Very unreliable service.

The service from here is excellent! I needed care for my mother right away, and was so happy that…read moreour needs were met in such short notice. I researched everyone around with pricing and Always Best Care was the most reasonable and no hidden prices. I strongly recommend Always Best Care to anyone who needs care for their family members at home.

From the owner: Always Best Care Senior Services provides assisted living and in-home…read morecare to seniors in Chicago's near Southwest suburbs such as Orland Park, Palos Heights, Palos Park, and the surrounding communities. Always Best Care is a nationwide network of home care providers with rigorous standards and a reputation for excellence. The Palos Branch serves local seniors with the same level of quality care, in addition to a personalized community-based approach.The team of caregivers and healthcare professionals in Palos is led by a registered nurse with a post-graduate degree in public health, a long career as a professional caregiver, as well as a history of personal experience caring for aging friends and relatives. Each employee is hand-selected, trained, and meticulously vetted by Always Best's experienced leadership. These are not contracted workers, but dedicated and exceptionally experienced caregivers...

Stay far away if you want help with your seniors and still want to stay involved. LCI would prefer…read morefree reign without family involvement. In 5 years we've had a revolving door of caregivers ranging from bad to worse. Unresolved thefts from our home, medications missing, unauthorized visitors and only disinterest and lack of resolution from LCI. Our liaison is immature and generally non responsive. Stay far, far away.

I looked at another reviewers comments who said LifeCare charges "super high fees." Yes, getting an…read moreoutside firm is expensive. So, when a lawyer recommended them to help us take care of a friend as we live out of town, we looked at the fees. Our friend could afford them, so my husband signed the contract as her POA. Then the reviewer said they will sue you if you "don't have money to pay them back." Why did she sign up with them? It's not like the fees are hidden. Did she not make an agreement to pay them back? I found this confusing with misplaced blame. That being said, LifeCare has been a godsend for us. Our friend is visited every week and the care manager is fantastic in checking up with caregivers and the assisted living personnel. He attends to whatever we need of him to help us out. Their nurse came and did an outstanding overall health review with suggestions to make our friend's daily living a better experience (about a 15 page summary). As a result, we are moving our friend to what we believe is a better facility for her needs, AND it is almost $1600 cheaper per month. Now we can re-direct the savings towards more one-on-one part-time care. We, too, experienced sticker shock all around with the state of elderly care in this country, and I'm sure many people could not afford this level of oversight for a loved one. However, our friend can, and we are grateful for the exemplary service LifeCare provides. My recommendation to anyone who has a family member in a facility is to at least contract for the bare minimum so there is an experienced, expert set of eyes to alert you to any issues.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Highly recommend Wisdom Eldercare for anyone seeking extra support for their loved one. Gina was…read morequick to respond to my outreach, sensitive to our family's needs, and extremely informative. She offers a great network of experienced caregivers and her service is very communicative and reliable.

Wisdom Eldercare provided caretaker services to my wife and myself. for a period of three plus…read moremonths at the end of my wife's battle with Lewy Body Dementia. At the end of this period my wife had became consumed by fear and anxiety, becoming combative and defiant in many ways. Kaneisha (along with Khamari and others) were timely, and so patient and generous in their dealings with my wife Ingrid during this challenging time. Their kindness was so valuable at a most difficult time. The CEO, Gina, was very professional, responsive and compassionate during the whole process - from her initial visit to us at a rehab center to the kind and caring words after my wife had passed away. Their overall service was excellent. I would not hesitate to recommend them.

Optimum Senior Care has been a true blessing for our family. From the very beginning, their team…read moreshowed genuine compassion, professionalism, and dedication to providing quality care. The caregivers are not only reliable and attentive, but also treat our loved one with the dignity and kindness they deserve. I highly recommend Optimum Senior Care to anyone seeking trustworthy and compassionate support for their aging loved ones. They've made a difficult process feel safe, supported, and manageable.

Optimum Senior Care maintained excellent communication with our family and ensured that my…read moregrandmother's comfort and well-being were always a top priority. We are deeply grateful for the outstanding support and care they provided.