Half of the people commenting are seriously misinformed. Many of the individuals being discussed…read moreare court-ordered patients or people who were released on the condition that they comply with treatment--often the alternative is jail time. As for claims about being "stripped naked and injected," that is simply not how it works. I've visited my nephew many times and have overheard these conversations firsthand. Injections are only administered when a patient repeatedly refuses to take the medication prescribed by their doctor and is decompensating. At that point, it becomes a matter of safety and stabilization so they can actually get better. My nephew has admitted himself voluntarily plenty of times. So to the staff who genuinely help--thank you. And to those who continue to spread misinformation, I truly hope you are never placed in a situation where you or someone you love is struggling with severe mental illness and needs this level of care. #seekhelp #mentalhealthmatters #getwellsoon

All the institution does is lock you up. And force you to…read moregive them your blood. Or injections when you have right to refuse medication. They confuse you like suggesting don't take showers when they should be telling you hot shower like how to get out. They said 3 a week is acceptable but I have to shower every day, Did everything they led me on They still wouldn't let me go. They do not let you leave to go to work. If you have money you only get to order out to limited places, (like card). So you supposed to save somehow and drain your funds to eat? ...Mediocre take-out rip offs - cause you're in here. Stingy with seconds. Do not order desserts at pizza places unless you know it's good like lava cakes. Their cookies/brownies not what they say. Got anxiety from Villa Fairmont. Can't be still. Got smell. Uncanny. Long time to go away. Held me too long. They do not let you leave to go to work. I have reasons to say they stole my hair. Put me through lice to get to it. Otherwise I wouldn't ask to cut.

I was here recently, the staff were okay... but they were awkward, and they kept misgendering me…read moreand using my dead name instead of the name I gave them. You can't cry because they'll just see you as a stray animal about to attack, they threaten to booty juice you as well, they lock you in a room after they stick a whole needle in your ass. They keep you away from the other patients because they think you're a threat to them. They take your strings out of your jacket/hoodie just be aware of that, they'll keep it in a locker with the rest of your belongings if you don't want them taken out. The care sucked, they'd make you attend groups and lie to you saying "it'll get you out faster" which is a total LIE, so you can't trust the staff, they think groups will help you get better when it won't. They don't get that though ... there's too many cameras in there too, I don't like how they have to watch your every move, you're in the csu before moving to willow rock, but that's for another story. The food sucked, it was cold, even when it came fresh from the cart, it was COLD and gross. The staff ate outside food in front of us, which sucked even harder, because it's unfair, they had their phones out in front of us while we couldn't have ours, they asked for our picture, and they wont stop until you agree to taking your picture so the staff can "know who you are" it's stupid bro. The beds also suck really bad, it gets cold at night and the blankets are very thin, even when you ask for more blankets it'll still be cold, the pillows are flat as fuck, excuse my language but it was, it made my back hurt bad and I kept waking up. They check on you every 15 minutes so remember that if you tryna do something because you snuck in contraband. I got away with it, they also aren't allowed in the patient rooms unless it's an emergency like you banged your head on the wall or something. You're welcome, you can't sneak in metal because they use metal detectors, you'd have to shove it up your ass if you wanna hurt yourself that bad gang anyway, you're welcome.

THE ONLY HOSPITAL IVE BEEN AT THAT I HAD A GOOD EXPERIENCE!!! I stayed there in 2022. The staff are…read moreWONDERFUL. Specifically Andrew, Andranee, Tracey, Chris and JC and Jordan and Tameen. Well the food menu wasn't really my favorite because of the stuff they offered and I couldn't fill my own menu. But the staff was great and accommodating to my needs. I pretty much had the whole dayroom to myself because the other patient that was there was on watch and a high risk. Andrew and I would have conversations about different kinds of prisons and the risks patients get when they arrive. He was a chill guy to talk to when I would get bored. Whenever I wanted to watch TV the staff would always put something that I requested to watch except at bedtime. But most hospitals play the tv for certain hours of the day unlike willow rock they can play the tv whenever you ask. Pretty much they did that because I was the only patient that participated in group activities and stayed in the dayroom. Tameen gave me a paper of 1,000 coping skills to look at when I'm in crisis and it's pretty munched helped me. Chris and Yvonne gave me wonderful advice when I told them I was going through a rough break up and since that I was able to go to school in a good mood. JC was very entertaining and engaging during group activities which got me to be stable the entire time I stayed. Overall the staff were very helpful and sweet. Though some patients there were rude and aggressive the staff always knew how to make my stay enjoyable. I will forever be grateful for the care I received at Willow Rock

Armando Cervantes is such a terrible doctor. Didn't care at all about what was going on just…read morebecause I am overweight. I have conditions that make it hard to lose weight and I have a referral that is 5 months out. But im made to feel like crap because someone doesn't want to do their job and just blame things on the weight, that shouldn't make you any less valued as a patient or a person. This phone appointment made me instantly depressed this tactic needs to change.

EXCELLENT CARE. Engaging with the healthcare system can be scary, and I found the staff here to be…read moreas soothing, reassuring, and kind as they were professional and capable. Dr. Bhamra has been overseeing my wound care, and has saw to my care with a confidence-inspiring sense of expertise, as well as the eye of an artist. It's been literally. Years. Since I've left a review for anything, but I have, in the last few ongoing visits been VERY impressed with the level of care I'm getting here.

A friend recommended that I meet with Monica about 10 years ago when I was trying to resolve some…read moreissues in a long-term relationship; she helped me to come to an understanding that I needed to withdraw from the relationship since my partner had been unwilling to commit. She also helped me develop strategies to change some thought patterns/behaviors that were not serving me well. Some years later, I returned to seeing her when my marriage had become very challenging. With her help, I began to understand that it was not only a challenging relationship but that my husband was abusive and this was a pattern. She also helped me to navigate dealing with someone who is an addict both to substances but other activities. I have reflected many times how she helped me to find a way to leave a dangerous and extremely emotionally damaging situation without ever trying to just take control. She understood that the process can be overwhelming and met me where I was able to act. I did leave and relied on her very heavily for support initially and throughout the next few years as I worked to heal myself and support my children. Her efforts contributed directly to my ability to keep myself and my children safe in my marriage and ensuing high conflict divorce. There was a bit of an emotional "detox" period I had to go through after leaving, and she went above and beyond to give her support to me during that time. Monica is caring, professional, direct, compassionate, and skilled at her work. She understands and cares for children and adults equally well, which was so helpful to me as a mother. She helped give me some practical techniques for dealing with stress (that I still use), and for handling an abusive, psychopathic narcissist that I am unable to completely cut out of my life due to our children together. She was my safe place to release some hard feelings and thoughts during an extremely difficult time. When my husband was constantly at work trying to distort my reality, she served as a vital reality check. I always recommend that anyone going through something similar to get in with a good therapist as a first step--just to bring some reality and understanding to their situation--after I saw how much Monica helped me. I moved away to another state, but have kept in touch. I appreciate that she still sends me notes now and then, with recommendations for articles she feels might be helpful. If I were closer I would still be going to see her once in a while--fortunately I feel so much healthier and stronger now, thanks in large part to her help.

I saw Monica a couple years ago so my review is long overdue. I wanted us to work really bad…read morebecause of the reviews but unfortunately my experience was not like everyone else. I am now with a therapist who fits me best and can see the difference. For one, my therapist now would never tell me that I'm a narcissist for having social anxiety. The last straw I had with Monica is when she gave me another issue to have anxiety on. She asked me what I was studying in school, I said sociology then she said, and I quote, "Ha. Good luck getting a job with a liberal arts degree." I don't know what she was trying to do when she said that but I did not appreciate it at the time. My regret is not saying this earlier to communicate that with her. On the good side, she has great book recommendations and I do appreciate her tell it like it is attitude but some things that were said to me was not okay. She didn't work for me but hope she works for you!

A friend of mine referred me to Michael Gelbart for therapy at least 14 years ago, and he helped me…read morethrough a very hard patch in my life. More recently, 3 years ago, when I was experiencing a family crisis, I went back to Michael, and he gave me so much support and courage while at the same time being uplifting. He has helped me find inner strength and courage, while also validating and supporting the parts of me that I sometimes miss. I am filled with appreciation and gratitude for his support, and I recommend him highly.

Michael is an absolutely amazing therapist -- just next level. I have been seeing him on and off…read morefor several years, but boosted it to weekly more recently when it became clear that I really needed it. Truly, he has helped me change my life in all sorts of ways. He is engaged, shares his insights, reframes my less-than helpful stories, and supports my long-term health. I cannot say enough good things about him. What a gem. Thank you, Michael.

Sorry, this is a long one but well deserved!!!…read more I've been working with Alisia Smith Anderson for over a year. She has been awesome. I was dealing with depression, anxiety, insomnia, grief, substance use and to top it off ADHD. Alisia is the first therapist I've ever had that told me to be evaluated for ADHD. Before now, I've been in and out of therapy for years & not once was I asked about it. After she heard my symptoms and asked a few more questions, she said I needed to be seen by my Dr. Alisia was right on point, that's exactly what I have & they started me on medication immediately which really helped with a lot of my symptoms. Alisia is very passionate, concerned, empathetic, well trained, she's just an all around professional that I'm so happy I'm seeing. I have Kaiser & they only want you to do group therapy instead of 1 on 1's w/a counselor. I've had group therapy for years & this is the first year, I've learned more about myself than I did in any of the grp sessions I had at Kaiser. Now, she may tell me something I don't want to hear but it was something I needed to hear. She's all about self care. If you feel down, depressed and anything else that may be going on, this is a great place & from what I hear the other therapists are fabulous as well. If you have Kaiser, they can give you a referral for here!!! Finally I'm taking care of my mental health.

We all need someone we can confide in. I'm truly thankful for Journey of Life for providing a place…read moreof solace where I feel ok to be vulnerable.

I had four appointments with Karyn Anderson. She no showed to two of them, and nearly no showed to…read moreanother one, which I had to call her and remind her that she had scheduled with me. She complained about having to see me at the time I called her, even though she had scheduled the appointment with me. If you're keeping score, that means she was able to keep 25% of the appointments she booked with me over the course of a single month. I should mention that I took a half-day off work for each of these appointments (the issues I deal with are such that I will get extremely emotional if I talk about them, it's really embarrassing to be around other people when it happens), so in addition to wasting my time and energy, Karyn also wasted my PTO, and thus money. After the last appointment I informed Karyn that I was going to be unable to make the next two weeks of appointments because I was going on a vacation to Alaska, so no internet service. She decides to take this moment to lecture me about how these appointments are in high demand and that I shouldn't expect her to hold a time slot for me. Now if you're thinking, "wait a minute, where does this person get off lecturing someone else about their attendance when they can't be professional enough to keep an appointment they make", we're on the same page. I can't be sure of this and at the time I thought I was being paranoid, but given her subsequent behavior I just don't know; I swear that she was washing dishes while on the phone with me during my intake appointment. I can't be sure because when she did actually show up to the appointments, she couldn't get her video chat to work. To cap it off, when I was in Alaska, she calls me and asks me if I'm planning on making my appointment. After all that she STILL couldn't keep her schedule straight. I told her then that I would be looking for a new provider. Absurdly unprofessional behavior. I don't remember her name, but there was an admin person I interacted with when Karyn no showed and she was very polite and helpful for whatever that's worth.

I had a great experience in virtual sessions with Joelle Stallsmith over the last 14 months or so…read more She listened to the things I wanted to work on, helped me focus my efforts and make quick progress. My work life has improved, my marriage has improved, I finally know how to set healthy boundaries and I have more confidence that I have ever had in my life! She was careful to explain how she works through trauma with a client so I'd know what to expect. She gave me assignments or ideas of things to work on that were practical, not overwhelming and pointed out the progress, which encouraged me to continue the journey. I went from weekly sessions to every other week, and now I'm able to call her if I need "booster" sessions. While I'm so happy with my where I am, I'll miss having her weekly encouragement. Thank you so much!

Katherine is a wonderul therapist and guide. She has an array of tools that she brings to help…read moreguide and support the therapeutic process. I have really appreciated the gestalt emphasis of role play, to help work through and support difficult 'parts' or ourselves. I also appreciate that Katherine often builds on past sessions, and does not just reflect back what I am saying in the moment, but actively investigates my experiences with me. Sometimes Katherine is also challenging and I have so far found this helpful and insightful. I am growing under her care. I feel very supported and well guided by Katherine and do not hesitate to recommend her wholeheartedly.

Katherine had a magical approach on helping my husband and I deal with struggles of being a parent…read moreand maintaining a marriage. I'm thankful we found her and went to her because she taught us how to communicate in an effective way and showed us how to self reflect in a nurturing way. Thank you Katherine!! I highly recommend her to couples who need a safe place to process and fall deeper in love.

April 9th 2021 changed my life around forever. From front desk, Drs, med dispensary staff, and…read morecounselors are a A+ for me. I wouldn't be where I am today if it wasn't for this place and the people who work here. Since then I was able to goto school, meet my husband , become a military wife, adding 2 more children to my life and never picking up drugs again. Thank you HAART for saving me and my son's life. I can't thank you guys enough!

Great place to get control over your substance problems. They use real methadone. What is awesome…read moreis that they offer both liquid and pill form. They also offer Suboxone (buprenorphine) which unfortunately insurance often does not cover. I would think that this would be the better option for opiate addiction maintenance or detox. But, I have Medi-Medi insurance, and Medicare part D used to pay for Suboxone. I just learned that as of Jan 1, 2011, that Suboxone under part D would no longer be covered without a Prior Authorization (PA), which sucks. I always figured Suboxone would be the stepping stone off. Anyway, the maintenance, which everyone seems to be on, is covered 100% by Medi-Cal (Medicaid). It seems like the best option, but when I first came to sign up, they didn't even ask me what I wanted - whether to just detox or to get on maintenance. They just signed me up for the maintenance. I also would prefer to see a doctor who was more of an advocate for better opiate addiction treatment for all clients, and one who is willing to sit down and advocate for us and tell us the dirty truth. I started out okay, but have had to go up and up on my dose, because it feels like despite it being "real methadone" liquid (as apposed to methadose, another generic brand), it does not hold me the entire day. By the evening I am feeling anxiety, nervous, irritable, unable to pay attention, and just having strong cravings to get the hell out of wherever I am, which isn't always an option. I just feel uncomfortable, and I can't sleep at night either. This is a nightmare. Then I read online that there is something in the pill form, like 2 ingredients, that is NOT in the liquid form. The liquid form is NOT good for pain management, which is something I really need. So I switched to the pill form and instantly, all those negative symptoms went away. I feel much better and great, more energetic, happier, no withdrawal symptoms, all day long. But why didn't the doctor tell me about this? Why let me suffer and keep increasing my dose and in turn, my addiction to this stuff? I like my counselor. He has me come in for a way-to-early weekly check-in, which I think is a bit excessive. But he does advocate more for me and has gotten me some good things, like because I am on disability, I got my first take-home early due to hardship. I appreciate that. But I want options. I want to know where I am going from here. There is no direction, it seems. I see old people coming with huge bags of take-home bottles when it's their time to refill. I don't want to be like that. This is not the rest of my life. They don't seem to offer me any direction or help in learning how to cope without any medication or this "crutch," as I see it. But they really think that this is something like insulin, something that you have to take the rest of your life once you become diabetic. Well, why not teach us how to eat better to get rid of the diabetes so we don't need the insulin? That's a comparison, a metaphor. But seriously....