Exceptional experience with Scott. We hired Scott to repair an, Asian motif, solid wood bedroom…read moreset. There was serious damage to the original, highly custom stain finish on the dresser and a nightstand. Scott showed up to return the repaired furniture precisely on time on the promised completion date with the dresser and the nightstand. When he set it back down in the bedroom alongside the rest of the bedroom set, he acknowledged what we already new. The color was slightly off and the shine did not match. He immediately announced that he was taking the items back to his shop to achieve perfection. He returned the next day and the repairs were, in fact, done to perfection. As if that wasn't enough, while he was returning the furniture, I asked him about a small damage to our laminate wood flooring. He made the repair on the spot and did not ask for any additional money. FOR US THERE IS NO ATTRIBUTE OF GREATER IMPORTANCE THAN KNOWING THAT THE PERSON OR COMPANY THAT WE ARE DOING BUSINESS WITH WILL ALWAYS MAKE THINGS RIGHTS, IN THE EVENT THAT IT DOESN'T INITIALLY TURN OUT EXACTLY THE WAY WE WANTED. This is the same reason why we almost exclusively do our online shopping with Amazon. For the last 19 years, including several thousand transactions, they never failed to make things right whenever there was an occasional problem. Scott also exercised prudent care in protecting our floors and ensuring that nothing was damaged when carrying the furniture in and out of our home. We very highly recommend doing business with Palmer's Refinishing 803 283 8111.

Really pleased with the work, efficiency, and communication. As I'm ready to refinish other…read morefurniture, we will definitely be re-hiring palmers!

Needed a repair on remote for recliner.. technician didn't have part but said he would give me the…read moreinfo for the correct remote.. 2 months later haven't heard back.. terrible service .. would never recommend them and overpriced technician to tell I need a a new remote and didn't have the part ... stay away

I called asking them about fixing a chair. They told me to send photos. I sent photos, called them,…read moreand they were completely non responsive for a week. So I'm taking my business elsewhere.

Very professional and quick to respond to inquiries. He provided a clear and considerate estimate…read morefor the restoration work costs.

Gary did a great job refurbishing a set of 4 antique dining chairs, including sanding them…read morebeautifully, then refining to match the table. He also repaired several chairs from other dining sets. High quality work, completed on time. It's not inexpensive to refinish furniture. Using Gary was worth the cost, given the excellent quality of his work. Gary picked up and delivered all the pieces, and completed the work in short order. I would recommend Gary to anyone looking for quality furniture repair/refinishing.

Repairs were invisible - which is great. Completion of project was a bit long - 4 months.read more

I could not be more thrilled with the job done by A Lasting Touch. My grandmother's antique…read moresideboard was damaged during a recent cross-country move- 3 of the 6 feet broke off and the piece was in need of refinishing. A Lasting Touch did an amazing job from start to finish. They picked up the piece, got it repaired and sanded, helped me pick out new stain colors, and delivered the piece quickly. Although some metal was missing from the piece when they delivered it, they quickly remedied the situation. Their customer service has been outstanding and their pricing really reasonable. I am thrilled with the piece and am looking forward to enjoying it for many years to come. Thank you A Lasting Touch!

I have used Accent wood floors for 15+ years - multiple jobs and neither I or my customers have…read moreEVER had a complaint about his work - reasonably priced, great work and most of all punctual. Great company to work with!

This is the second house we have used them for. In this house we had hardwoods placed in the…read morebedroom, and had the other rooms hardwood refinished dark. Again they did an excellent job. Highly recommend them. Prices are very fair. Work on a timely manner.

We had a little side table that had seen better days, but was much loved. After going back and…read moreforth about what to do with it, I decided to check out the possibility of refinishing it. I found Kay of Furniture Facelifts and More online and.....WOW!! Kay stripped and refinished it with a modern color and it looks brand new. Kay is reasonably priced, communicates often and completes the job in a timely manner. I certainly hope I will be able to use her again.

Absolutely a great family business. We are selling our house & got our own inspection done because…read morewe have lived here 18 years & did not want to be blindsided at repairs when buyer got theirs done Turns out our HVAC ducting has had air-leaks (improperly installed) and has caused subfloor damage in center of house under 1 bathroom. After calling 3 crawlspace repair places to get estimates. It was unanimous the repairs had to be done from inside. Called Troutman's after Yelp search of bathroom repair. He came out & surveyed damages. We discussed timeline & although they were pretty booked with jobs, he said they work me in. It would take several days- but I was fine with that. I just needed it done before buyers had their inspection. He called me later with the estimate, price was reasonable for everything they had to do. He asked if it was ok to work on Labor Day & that way they could get it all done in one day. I happily accepted. I also asked if while they had floor ripped up could they address the damaged joists under the house. (3rd crawl space person quoted me $3500 to do bathroom floor & joists!) some Bologna about the joists being "special" and he would have to order the wood to do it. I asked Troutman's if they could do the joists whole floor was ripped up. He agreed at an additional $300. Awesome!! The crew showed up on time & prepped areas with drop cloths to minimize dirt etc. they quickly got to work ripping everything except rub out. They had everything done (including joists) and new tile laid by lunch time. They went to lunch while tile dried. Once returned they finished the bathroom in just a few hours. Cleaned up & were gone they arrived at 8:30 & were gone by 4:30. The job looks great.

I called Troutman's to repair a crack in my bath tub. He told me he would be by in the morning. He…read moreshowed up exactly when he said he would. His price was very reasonable and he had it repaired quickly and it looks great. Will use again in the future.

Xavier arrived on time. Before starting, he walked us…read morethrough the scope of work. He then confirmed color. He thoroughly prepped area. Upon completion, he had inspect his work which exceeded our expectations. He walked us through how to maintain and what to avoid to get the longest life out of application. We are completely satisfied with the restoration of our shower! Thanks Xavier, Jamar(Sales), and Sir Grout!

Xavier did a great job of refreshing a 20 year-old tile, porcelain, and granite shower with steam…read morecleaning and new grout and caulk work. It seriously looks brand new.