Wow, where to start..... MY insurance company decided I need to get Oak Street as my primary so I…read moregot sent to their scheduing and found out it was going to be weeks before i could get in to any of their sites and the first available was way across town. Showed up for my appointment and teh receptioist didn't look at me while talking. She moved her face to about 6 inches from her nonitor. Weird. Waiting room felt like a scnene out of Beetlejuice with some guy arguing with himself. Conversations goimg on bout pills and doses and some ady watching me like she expected me to steal teh coffee machine or something. Weird and depressing. TV was displaying a CGI loop of some overly colorful birds. The kind of thing you'd leave on to keep you cat amused while yu were out but apparently it was supposed to keep patients occupied at the mentality level of a pet left alone. Insulting. After a brief meeting with an administrator I was taken into the exam room. Fairly normal. After vitals rwo ladys came in. They introduced themselves but never said what their role was. Was one a doctor or a PA or what? Still don't know. Tests?!!! Ha! DOnb't hold your breath. Told them I weanted a PSA to confirm whether my cancer was in remission. No. WHAT?! Here's the barn burner for me, I was told I copuldn't get any tests done ntil I had two more visits. Well that ain't gonna work. They seemed concerned about my A1C. Well, ladies, I'm worried about cancer. Anyhow, we seemed to come to a consensus that maybe Oak Street wasn't for me. And then ther phone calls started. How you doing? DUnno, lady, I need a PSA to let me know but you all wouldn't give me one. Oh, and I won't be back. So stop calling. Yesterday I got a letter from them whining that I hadn't changed my primary on my insureance. Whoever sent it must have used up an entire yellow highlighter getting the point across. Seriously?! I'm not a 5 year old getting my homework graded. Happy to say I've found a primary who listens and got me my PSA on the first try and was delighted to find I'm still in remission.

Worst doctor's appointment ever, but no actual doctor. Oak Street calls PA's "doctor". Inaccurate…read moreis a fact! Kept waiting in an exam room over an hour, and rude on top. The person taking vitals was indifferent and had a problem with the information. I explained a recent surgery repeatedly, and said we seemed to have a communication issue. Downhill from there and filling complaints requires tenacity and looking up information they won't give. The 2!!! patients I saw looked like zombies. In this huge office. Don't walk, run to the nearest exit.

I did a lot of research on sleep clinics and Madison St. Medical looked the most promising of all…read moreto me after many phone calls to other clinics asking a lot of questions. So I made the important decision to put my trust and money in their hands. From the initial phone call, first appointment, sleep study and all follow up visits, they deserve 10 stars for each and every visit! The facilities are sterile clean, quite and comfortable. DR. Linares is fantastic. He spends a lot of time explaining everything you can expect from the first visit to the last. He listens and doesn't rush you, (unlike most doctors). He's compassionate and reassuring. Everything he told me what to expect, was spot on. You can absolutely put your trust and money in Madical ST. Medical! Everyday now I wake up feeling like a completely new man!

This please goes above and beyond. Wow. Thank you Gaby, for ensuring you guys were able to…read moreaccommodate me and my tight schedule. Gaby is super friendly and very knowledgeable. Dr E Linarez is above reproach. He came out and addressed me personally, shook my hand and conducted a full and thorough exam. Answering ALL my questions personally and providing so much Insight. Dr Linarez showed upmost empathy and concern for my sleep health. It's very rare now-a-days to have Doctors of clinics be so hands-on. That's a dying thing now-a-days, but not at Dr Linarez' office. Thank you so much, looking forward to a new and lasting relationship. Gaby and the front staff followed up with me. Ensuring all my needs were accessed and met accordingly. Thank you soooo much Gaby and Dr Linarez. Will recommend and refer. (They are military and police friendly).

I had foot surgery at OP Rush a week ago with Dr. Alianello. The Same Day Surgery team was beyond…read moremy expectations. Nurse Sarah, the Anesthesia team, surgical team, etc. were professional, friendly, organized, and compassionate. The entire team was grest.

ER was over run with patients and large bugs... seriously I had to kill one and it was not pretty…read more At least two patients left who had enough. Over a two hour long wait in the lobby before getting back to the ER and then the fun began. Seriously what has happened to the US healthcare system this place is disgraceful. Yuck!! Left after 5 hours of waiting in the ER lobby.

I went for the first time after my friend swore she had lost a ton of weight because of a vitamin…read moreshot plus pills she obtained at this place. I went because I wanted to lose quick weight for my wedding which was 4 months away. Yes, I lost a ton of weight so I did end up going back months after. In reality, I dont need to lose much. The doctor was very nice but I dont know how "good" of a "doctor" she really is. FYI: * I called at 8:45 AM to make an appointment, Im more than sure that the doctor answered- I recognized her voice as I had spoken to her before. She took my appointment but sounded half asleep. Very unprofessional. * The "clinic" could use some TLC. It isnt dirty or anything but it should appear more like a clinic than a bad 70's-wooden-walls-questionable place. * Yes, the staff is very nice but the doctor took FOREVER to see me as she was apparently gossiping with the person in the other room next to me. It was very loud and I heard it all. * They arent very discreet with information. As I sat down at the end of the waiting room, the receptionist yelled out "my name, do you have insurance?!? Did you bring it with you?!" That was very inappropriate! Hello? Privacy issues?!?! * I appear a bit young for my age and like I said, I was going in for a shot (vitamin) and some weight loss pills. Not once was I asked for an ID. How could they be so sure that I was even of age? * I knew immediately that this doctor was a bit on the "less knowledgeable" side when she ran down a list of questions and came across birth control. I told her I dont take any because I am allergic. She laughed and said that was not possible. Hmmm... my mother is a chemical engineer, my father is a chemical-pharmacist, my sister is a nurse...I am more than sure that they could back me up in saying that this woman clearly did not know what she was talking about. I AM allergiv to BC and cannot take it. She thought that idea was ridiculous. Wow! * Why I stayed? I looked over the boxes of injections she was taking out as well as the prescription pills, I knew what I was getting. And yes, I am glad I was able to get very "good" prescription weight loss pills but in reality, for someone my size, she should have not given them to me. Which makes me think that this place is just looking for a quick buck as opposed to what harm they can create on certain people. I would suggest going there with information on hand and NOT to leave your ubber personal info like your SSN.

Horrible. I would like to start with her disgusting inability to conduct herself as a professional…read moreadult. During a conversation with her, she lacked tact and respect. I'm quite perturbed that Campos as a physician who serves the community lacks so much self control and temperament with the public. Also during this conversation, she displayed restraint to adequately communicate with me. Instead she used blatant aggressive behaviors which were completely unnecessary. In my opinion, if this was anyone else in this position it would surely call for a verbal warning, possibly termination. When I spoke to the office staff (manager) regarding her behaviors, she also indicated that "she just talks like that." She was completely dismissive and rude throughout our initial phone conversation. This type of behavior is non-conducive to any facility or environment. By the way, apparently she is the owner (Procare Medical Center-Oak Park) which somehow gives her right to be ignorant. I would say look somewhere else. If she is like this with her communication, I am definitely prejudging her work as a less effective physician.

I have taken my husband here twice for silly middle-aged-man-weekend-injuries and the experience…read morewas as expected. Long wait. Too many people. Since we were always there on a weekend, I didn't give it a second thought. More recently, not able to get into my PCP, I came her for my own illness. It is a virulent cold and flu season. Everyone knows this. I arrived literally as the place opened and there were already a dozen ahead of me. Administratively things went fine. I was surprised that most of those ahead of me had APPOINTMENTS. Appointments? Um...isn't this Immediate Care? Did I need an appointment? If my fever weren't so high, I may have actually tried to process all of this. The bad: I was there 2 hours, which is ridiculous considering I opened the place. Reason was they only had 1 doctor there. What? Cold/flu season! Also, staff were discussing cases very loudly and I know way too much about people who don't want me to know their health status. The good: Dr. Janet Nielsen was professional, kind, upbeat and competent. Worth the wait. Best doctor I have seen in a long time. Maybe ever. 4 stars due to being clearly understaffed, the confusion about appointments, and the HIPAA violators. De. Nielsen alone is 5 stars. Next time will make an appointment with her!

Unfortunately the doctor care has diminished. The nurses & assistants are excellent. It's very…read morediscouraging to go there & treated so poorly. Won't be going back. Doctor simply argued and didn't want you to treat me.

Great service.. straight to the point.. treated my little brother (patient) with care and made him…read morelaugh... amazing staff

This review is for Dr Karim. My former dr had quit his practice and when asked for a referral his…read moreoffice referred me to Dr Karim. Dr Karim is a soft spoken, compassionate, knowledgeable doctor. From the moment you meet him, you can see that he cares deeply for his patients and their well-being. I highly recommend Dr Karim to anyone looking for a good doctor that is deeply compassionate.

Over the phone they told me that my insurance would be accepted and I was in network. At my…read moreappointment, IN THE MIDDLE OF MY BLOOD PRESSURE BEING TAKEN, the receptionist came in and told me my insurance was not accepted. I told her to call the number on the back because I have an extended network. She would not call to verify. She said whoever I talked to on the phone did not actually verify with my insurance either. I called them back later and the person on the phone said that my network had the wrong birthdate for me and that's why they couldn't verify the insurance. I called my insurance company, who told me nobody at the doctor's office never called them, the insurance company does have the right birthdate, and the network she claimed she called doesn't even maintain information on patients - it's just a network listing of doctors. So, that makes 3 employees of this doctors office that all did not do their job properly, costing me a wasted day off of work, weeks of extended waiting now to set up new care, and a whole lot of headache. STAY AWAY from this place.

If I could leave 10 stars for Dr. Rieger and zero for the staff, this is what this place deserves…read more Gone are the days of wanting personalized care from your doctor. This office does everything in its power to steer you away from your provider (who my kids have seen their whole lives) to "anyone available". When Dr. Rieger was at Burr Ridge it was easy to get in touch with him and now it is impossible. My daughter has been sick for over 24 hours and no one has returned my phone call...I doubt Dr. Rieger even got my message bc I know he would have reached out by now. The only reason we have no left is bc Dr Rieger is an amazing doctor, but we will have no choice if Loyola Health keeps running his office into the ground.

Went here to get my H1N1 vaccination. I called here because they had the nasal spray, and my local…read moreplace didn't. Plus now they are letting anyone get the shot, not just high-risk people. They asked a lot of personal questions on the phone when i made the appt. Do they really need my mother's maiden name? I didn't have much of a wait, and the staff were pretty friendly. Note: The entrance is on Lathrop. There is plenty of free street parking around too.

I had to have 2 TB tests done for nursing school and since this is the cheapest (aka FREE!!) place…read moreI could find, I made my 2 appointments. Not only was it a breeze to make the appointments, but Kathy, the nurse who administered both of my tests was a very kind and friendly woman and overly helpful. She took a minute to actually speak with me and listen to my woes about all the health requirements for school and gave me some advice. Free and staffed with nice nurses? You can't beat that! Don't waste your money going elsewhere!!!!

HEY, Thurston H: MAKE SURE you pass this along…read more How do you review EVERYBODY? I met perhaps dozens of people. This is for the Emergency Dept. and Ninth Floor Kellogg. I'm in the Northwestern system, but the ambulance had to take me to Rush because it's so close. All I can say is that EVERYONE did a tremendous job with me. They responded to every request I had. They explained every test, procedure, IV and medication--which I demand--without me having to drag information out of them. I didn't feel like I was caught up in a slow bureaucracy, or was just another revenue source. They made me very comfortable as I was improving. "Close the door and turn off the light please." And they did, every time! Sounds small, but it was a huge comfort. They thought of me instead of only making things easier for themselves, which I've experienced. When I could eat real food, I got a big plate of pot roast and mashed potatoes; not bad! But who eats that much? :-)) One HUGE problem. The in-room phone rang off the GD hook with AI robocalls trying to sell me everything from funeral insurance to grocery programs to therapy. I needed to keep the phone live because my mobile phone was dead for awhile. If I hung up, they'd call back Immediately. You know how many distractions there are to sleep in a hospital? THESE CALLS DOUBLED THOSE INTERRUPTIONS. Woke me up EVERY time. RUSH: These calls are a substantial and authentic obstacle to getting well, which is your business. I mentioned it to a doctor, and he had a resigned "That happens." NOT good enough. They've GOT to do something about that. It felt like way more than a coincidence that those calls were coming in. It is nothing more than TOTAL B.S. But I'm reviewing the people here. P.S. THANK YOU (name redacted) for slipping me that cup of ice water. Whew.

I was told this place was the best it is not. I'm going back to the VA…read more These doctors are so busy they ask for test read the results and never call the patient, they never order the next test and your left looking on webMd to see what's wrong with you. Now my wife went there for a second opinion on open heart surgery and guess what? No one I mean NO ONE has gotten back to her yet 7 months later and the excuse they all use is I'm waiting on your medical records. I can be treated like crap for free I don't need to pay for it. If you value your life and you are hell bent on coming here stay on them because if you don't they will forget all about you. And, before you ask I have one of the best insurances in the country, so getting paid was not a problem. In closing there are too many sick people and not enough doctors to take care of all of them and it's so easy at RUSH to fall through the cracks. A side note my primary care doctor was AWESOME Dr. Austin ( in Indiana small clinic) very very professional.

The water fountains here have some of the worst water I've tasted in chicago. Almost tasted…read moreunfiltered. I let the front desk know. I had a 3pm appointment and I was seen just after 4pm. I came for a bladder full type test and the wait was so long I had to go before they called me in. Which is how I found out how terrible their water is. Seemed clean and I enjoyed the Christmas decorations. The staff was nice all around. However, bedside manner of attending staff could be improved through details and patient impact assessment. Not the worst or best, 3 stars.

Worst quality of care and 45-minute wait to check in is totally unacceptable…read more They simply are not staffed properly