Large store which a large vareity of goods. Staff are helpful put do seem pushy for sales which i dont like. Offers here can be fantastic and i brought my laptop from here not long ago. Paid £600 and it was very cheap at the time for a laptop of that spec. Would recommend looking around for the best deal but would also recommend checking PC World because they have some great deals read more

If you're desperate for something PC related and you need it today I suppose you've got no choice but to come here. A friend of mine used to work here and he knows literally nothing about computers, which is more than most of the staff there anyway. The staff work on the concept that you also know nothing about computers, and hence will show you something for what appears to be a reasonable price, and then and flog you some extended warranty which is where they make their real commission. I don't blame them for this though, it's just the nature of their job. Prices of everything in the store are extortionate compared to what can be found online on sites such as dabs.com or ebuyer which is why you should avoid using them if at all possible. An example would be standard cabling, a 1.5m length of cat5e for example will cost £15-20 from PC World compared to ~£2 online including postage. The same for USB cables, especially standard printer cables which are £14.99 in store. Drive down to Tesco and get the same one from there for £1.97! If you desperately need some hardware today then yes, you'll get what you're looking for there, their choice is pretty good, but the prices are not. Also, speak to the 'Tech-guys' behind the repair desk, they know exactly what's going and can give you some solid advice. If you're reading this review then you're pretty tech-savvy as it is and know you can buy cheaper online 95% of the time. read more

This shop has tried to diversify itself from just PCs and now has a large amount of other products like TVs Game consoles and other electrical products. Although this is a good thing in some ways, i do think it has caused a decline in the knowledge in the staff about PCs!! I asked a member of staff for help about a PC but they were unable to answer the question as it might have not been their area and instead went and got another member of staff. It's not a massive inconvinience but it is the type of shop you would expect every member of staff to know a lot about the main product PCs! This said, many products are avaliable for good prices and sometimes offers and discounts are thrown in which is nice! read more

this PC world is on a retail park a way out of town. The park is quite popular so does get quite a bit of traffic through it. The store has a computer helpdesk where they do repairs and try and do diagnostics etc on your computer. this can be quite expensive but if you don't know anything then it is quite handy! read more

Its a big shop, basically sells anything you could want for a computer and the computer, also a bit of stuff you dont want for good measure! There is never staff around when you need help, if you manage to get one of their attention they say they will help you in one minute and you never see them again! I was helping my friend choose her pc when I ended up helping a couple of other customers because there was no staff! read more

I went to PC World Orchard Park, Coventry to purchase a 19" monitor. They had one on display of the model I wanted. I found an assistant and said "I'd like one of these please". He looked on the system, there were 6 instore but all being used as display models. None of them apparently for sale? I was fairly needy of a screen as one of mine had just died. Even a manager would not authorise purchase of one. I got the comment "We can get one for next week". Sorry not good enough for a store this size. I went to a small local shop, Gigante and got exactly what I wanted. read more

I recently had a fault develop with my 2 month old Apple iMac. The manager of this store was utterly useless and unhelpful, claiming it would take 6 to 8 weeks to diagnose the problem and repair my computer. Fortunately the lovely manager at the store in Leamington Spa suggested I contact Apple direct. My computer was fixed in the Apple Store and if they hadn't been able to resolve the problem on the spot would only have taken a maximum of 7 days otherwise Apple would have replaced it. As customers we are all at the mercy of the individual manager of the store. PC World you as a company have been let down by one of your managers, I will never shop again in your Coventry Branch and as for Apple products I will now buy direct. read more

Great selection of goods. Staff are usual sales droids, pushy and not that knowledgeble. Would NOT use again for PC or laptop repairs.

Went to get a minor fault repaired and it was only after signing the paperwork I was actually told that it was going to be sent off externally and that it would take 28 days to repair. I'm not very happy at all since I'm now without a laptop which is absolutely essential to me. I asked for a temporary replacement and they then inform me that wasn't an extra I had paid for despite purchasing a plan I believed would provide a temporary replacement- would have been nice for the guy to actually tell me about this when purchasing it! My order was put through as a business order so that I wouldn't have to travel the extensive distance to pick it up when it was in stock. I later received a call after placing the order asking me to come and pick it up from store, which is just poor customer service. Additionally, there are no visible cycle racks on the retail park which forces bike owners to lock their bikes to weak wooden posts which further shows a lack of consideration for customers. Be warned- the staff here don't have much clue what they're talking about, are badly training and love to add hidden costs to your bill without informing you of them. They have a terrible habit of just adding charges without asking permission or giving you proper information about the charge, probably because they have no clue what it is. I will never purchase a product from this outlet again and would highly recommend for you to do the same. read more