The nightmare happened, my computer froze and no matter what I did, or was advised to do online,…read moreworked. Where do you turn. I remembered a friend mentioning The Computer Man, based in Essex, who visited your home. I emailed the guy and within 20 minutes received a reply with an offer of visiting in the afternoon. WOW. Then, a phone call later, the engineer rang to say that if it was convenient he could visit within 30 minutes. He arrived dead on time, diagnosed the problem as a faulty hard drive. A replacement was fitted and an upgrade to the RAM. Reinstall of Windows 10 and other drivers. All within an hour. Could you get more satisfaction. A reasonable price with, I noticed on the invoice, a discount on labour charges of 10%, because I am an 'old geezer'. Thanks, Matthew, for a great service. Hope I don't have to call again but any further problems I will be giving your company a call.

From the owner: Specialises in customer service and attention to detail…read more Helping older people with the modern computing landscape.

Mark has been helping computer users since the very early days. He is helpful, honest, and nice to…read moredeal with. I have no hesitation in recommending him for all your computing needs

From the owner: We have an extensive onsite workshop area where we able to fix problems in a clean environment…read morewhilst maintaining speed and efficiency service at the same time with friendly staff. Welcome to Rayleigh Computer Shop. We are Computer Specialists in dealing with all types of computer problems. Our main services include virus/spyware removal, repairing and upgrading your existing PC System or Laptop. We sell new and refurbished PC and Laptop sales as well as an extensive range of computer consumables. We are a Norton, Jet Tec, Zoostorm & Stormforce Official Resellers. We have over 26 years of experience in providing home customers with all their computer needs. Our Computer technicians are on hand to assist you with assessing you current system to providing the latest PC systems and Laptops. We don't talk computer jargon or make you feel uncomfortable when you ask questions, we just give you free honest advice! Many of our customers are novices and just need that extra bit of help. Give us a call today and see if we can help.

The owner is incredibly lovely. The part he needed to fix my phone screen was out of stock from his…read moresupplier and instead of getting a cheap knock-off, he told me so and advised where else I could go to get it repaired and even explained how to tell if the part is real or not. I would 100% come here again for good, honest service.

From the owner: Mr. Tech: Your trusted local repair shop for phones, computers, laptops, and gaming consoles…read more Cracked screens, slow laptops, consoles not powering up or connecting to the TV? We handle it all – including micro-soldering for those tricky repairs. Straightforward service, fair prices, and no fuss.

Fixed my iPhone like brand new thanks well worth the money too thought I would of had to buy a new…read moreone but didn't have to thanks guys

From the owner: For all your iphone, ipad, game console repairs.read more

I have used this company several times and have always been impressed with the speed and value for…read moremoney. They have fitted me a new hard drive and keyboard. I have had software installed and virus removal. Would definitely recommend!

From the owner: Fix-Ya-Pc is a well-respected, independent computer repair company based in Wickford, Essex. We…read morecover the surrounding areas and have been established for over 20 years. We specialise in laptop, Macbook and PC repairs and upgrades. Our range of services include: screen replacements, keyboard and palmrest replacements, memory and hard drive upgrades, custom build and gaming PCs, data recovery, virus removal, software installation , annual servicing, wireless network set up and peripheral set up and installations. Work can be carried out on site or with free local collection and delivery

Well stocked store in a convenient spot within the Basildon Eastgate Centre. GAME Basildon are…read morereally supportive of local community events, such as their local StreetPass group, which is awesome! The best thing about GAME Basildon, however, is the staff. I have yet to meet a worker there who was anything but super nice! Makes visiting Basildon a joy!

A small shop but has lots of games and consoles available…read more The shop is neatly set out so you can find the console you're looking for then all the assorted accessories games, controllers, cases etc. are all in the same places so you can see at a glance what they have available. Staff are willing to help you find what you are looking for or look up a release date for you if you are not sure when a game will become available. They also have a loyalty card that lets you collect points on your purchase and turn them into money off coupons and the staff are keen to remind you to use this card so that you can collect your points.

Appalling, abusive, customer service from Robert the owner/MD. I reported that my high spec…read morerefurbished Mac Book Pro I bought from them in Oct last year had failed, at 9.30am when they opened. Due to being my workhorse for my business I requested that it be collected the same day with Adam at Redhouse. I was assured that I would get a call back in 10 minutes. I had to chase at 2.45pm. Adam advised 'sorry busy' won't be collected until the next day. I politely stated, 'that's bloody frustrating as I could have arranged it myself'. I then get a call back from Robert rudely stating that 'am I abusing his staff!?'. He then lectured me for 5 minutes on behaviour and at no point would he listen nor apologise for the issue caused. I then had to pay a same day courier £130 to get it there that day. I called them to advise this. I then get another abrupt call from Robert stating 'are you going to apologise?' I've had my own retail business for 16 years and never known anything like this. If I treated my customer base with this attitude I would not have a business. Robert did kindly stay until 7pm to wait for the delayed courier. That's where the kindness ended. Next day I was then advised I had mistreated my Mac book as I had too many applications open and too many items on my desktop. To be concise, I had open, Chrome (approx x12 tabs), Safari (approx x10 tabs) and Spotify plus approx 20 grabs on my desk top. Plus Spotify. I have had Mac's for decades now and always used them the same way. My last Mac Book lasted 10 years until the hinge failed and that was a much lower spec machine. I was then advised, it's a software issue and not covered by our warranty and we are doing you a huge favour by not charging you our full hourly rate. I then paid £130 for this and to get it next day back to my office. I then get an email from Robert stating that the SSD hard drive had locked down again and they were sending it to Apple for inspection. I replied, grateful for the update and advised that it has been glitchy/crashing weekly since I bought it. I received no reply to this. I chased today for an update and again, got an abusive Robert stating 'I'm emailing you' I said very politely, 'can you please inform me of what the email says?'. He then went into another rant that I am unreasonable and it's my fault it is broken and his warranty will not cover it and he is sending it back. I finished the conversation that I will therefore have to take this to court. This is the 3rd machine I have bought from Red House computers and the last. Absolutely appalled at Robert's awful insulting attitude. In future, I'll pay the extra money and buy brand new from Apple.

Excellant computer store; helpful staff who know exactly what they are talking about, no…read morecomplicated technical stuff and jargon. Service area for all your computer needs and supplies a wide range of new computer equipment at reasonable prices. It was the first time I have visited Red House, I was recommended by two people who have used them before and couldn't speak highly enough of them, now I know why, will definately use them again in the future, no more PC World for me! High recommended.