Had a technician (Mike) come out to my place to look at two very old broken laptops. Managed to get…read morethe data off both in about an hour (there were multiple issues with each). Great service, thank you!

I felt very exploited. They had my computer for over a month, kept telling me there were additional…read morethings wrong with it. I paid extra with the guarantee it would be ready by a certain date, they did not do this (I needed it for work). I paid over $700... My advice - find out what is wrong with your computer, by the part yourself and fix it for more than half the cost and time! Or go to a local, smaller run computer business which is more invested in helping people rather than exploiting them. I think this business depends on the problem with your computer, obviously mine required a part so they couldn't fix it on the spot, so they began a ridiculous exploitation process with me. Extremely angry and unhappy with this service.

Imagine the horror: you go to check your phone which has been plugged in all night, and it hasn't…read morerecharged at all. Not one bit. After trying a few different cables (and I'm not sure exactly how I managed to acquire them), I was forced to accept the inevitable. My phone had turned into an expensive brick. I checked into MKC in Melbourne's city centre after finding them online. My iPhone had stopped recognising when it was connected to recharge, so I took it in and was told it'd probably be either the battery itself or the dock that accommodates the cable. The conversation went like this: Me: Hello. My iPhone is a brick. MKC: What's wrong with it? Me: (Explained what was wrong with it). MKC: Oh. That'll probably be the battery or the cable dock. Me: Can you fix it? MKC: Probably. Give us an hour and $79. 60 minutes later, I was handed back a fully operational, functioning phone. Brilliant. Staff were friendly and straight-talking. I was happy with the price. I hope I don't have to visit again, but if things go sideways, MKC will be my first port of call.

Fast (15 minute) and simple repair (iPhone 4 with broken power button)…read more Price was as per their website and included a free rubberised case. Convenient location, recommended.

I traveled to Melbourne on vacation and my Dell laptop went dark during my stay there. I brought…read moreit to OnTheGo. The tech 'Kevin' theoretically repaired it for $260Au, but after I left the country, it went dark again in 3weeks. When I returned to the States, the local repair place saw no signs of a repair, but replaced the motherboard and that fixed the problem for good (including 2 other nagging screen & mouse problems that didn't get fixed by Kevin). But that cost me another $185US. Obviously, I could not pay the expense of another plane ticket just to go back to Melbourne to have them repair it (especially at the risk of another failure), so I requested some remuneration for the repair here from OnTheGo owner 'Lawrence' via his WhatsApp and Line #s because he had a 3month warranty on the repair. It has been 3months and I received no reply (and we had communicated with these lines during the repair so I know he's listening). I consider his warranty and communication flaky if you go there for anything.

Got my surface pro repaired last week. Love the service at On The Go. I would love to recommend…read moreOnTheGo Glen Waverley store!