Absolutely the best office! I have to come pretty regularly because I have weak teeth, so I've gone lots of places in SD. LOVE this office. I go to Dr. Gee for the big scary stuff and Dr. Scott for the cleanings. They are awesome. And the front desk people are always so incredible and nice. I randomly called to get a cleanup, and Dr. Scott was booked for the next 6 months (as he should be!). He's great. And they still found a cancellation for me the next day. Even when I moved out of state, when I came back home, I'd schedule an appointment with them. Been coming to them for ~7 years. Thanks, doctors, staff, and front desk crew! read more

I never write reviews, but this experience was so ridiculous that I feel obligated to warn people. I went to PB Smiles for a cleaning and somehow left with a 7-visit, $2,000+ out-of-pocket treatment plan (over $8,000 without insurance). This included a crown, inlay, several fillings, and an entire-mouth laser treatment because I supposedly had developed gum disease in the year since I had last seen them. The hygienist and dentist were both incredibly rude and insensitive, and they made me feel ashamed and embarrassed about my teeth rather than actually helping me. I told a friend about the experience afterward, and they said it sounded like I had been treated as if I were an addict about to lose all of my teeth, which is basically how I felt leaving that place. I've struggled with cavities since I was young, but no dental office has ever treated me like this before. The communication between the staff and the general level of care and attention were completely missing. I told the woman who took my X-rays that I had sensitivity when flossing a particular tooth. When the hygienist came in to measure my gums, she said she heard I was experiencing bleeding on one of my teeth. I corrected her and explained that, no, it was just sensitivity when flossing and biting. Then, when the dentist came in, he said, "Okay, so you're experiencing no issues or sensitivities, correct?" I told him again that I had already told both women that I had a tooth that was sensitive when I flossed. He said that was because I had gum disease and needed the laser treatment. I explained that the sensitivity was on the top of the tooth, and he then said that was why I needed the crown. The funniest part is that after spending nearly two hours there, I still didn't even get the cleaning I came in for. Thankfully, I got a second opinion from a dentist who was recommended to me. Turns out I only needed two fillings, and my gums are completely fine. He found no need for the laser treatment, crown, inlay, or the whole $2,000 treatment plan. He also told me that he has seen other patients who came to him with similar experiences after being seen at PB Smiles and other "Smiles" locations. When I called PB Smiles to cancel and told the front desk that I had gotten a second opinion and believed they were trying to scam me, the woman I spoke to immediately became defensive and said that different dentists can recommend different treatments. Different treatment plans I understand, but how does PB Smiles measure every single area of my gums 3+ mm deeper than the other dentist? At that point, the difference feels a lot less like "different treatment philosophies" and a lot more like a very expensive (and terribly executed) sales pitch. Get a second opinion before agreeing to anything here. I'm extremely glad I did. read more

I would NEVER recommend this place. It is genuinely a scam and they are trying to get money out of me and take advantage of me. It takes A LOT for me to go out of my way to write a review like this, but this experience was genuinely terrible. BE AWARE OF THIS!!!! This is the experience that I had: I walked in and the actual dentist was coughing in my face with no mask on. He looked at my teeth and probed around my mouth so hard I was bleeding and told him to stop 3 times. He then said I needed a "laser" treatment for the "bacteria on my teeth and gums". When I asked him what the laser treatment was, he could not even explain it. He said I needed this and had to pay $900 for it AFTER insurance. I felt like something was off. After this, the hygienist came in and talked about how I would have to pay the $900, and when I said that I would go home and just think on it, he got up to walk me out... AND THEN ASKED IF I WANTED HIM TO POLISH AND FLOSS MY TEETH! THAT IS THE REASON I WENT THERE. My gut feeling when I walked in was not good, and it is clear they are scamming for money. Read the other bad reviews, it's other people having a similar experience. Seems like a pattern to me. read more

I had an appointment at 130. I arrived at 1:15. I waited until 2:05 and was told they're just getting the x-ray machine ready. There were people standing around and the guy with a 2pm appointment got called before me. I left after 35 minutes past my appointment time. No respect for customers. read more

I cannot recommend this office based on my recent experience. What started as a recommendation to replace a filling with an inlay turned into a month long ordeal of pain and, eventually, an emergency root canal. Throughout the process, I often felt dismissed and rushed. Despite returning multiple times with ongoing pain, my concerns were not fully addressed until a crown was suggested. While I appreciated a same day appointment, it took four hours, during which I was left alone in the chair for over an hour without anyone checking in on me with a drilled open tooth as my local anesthesia wore off. When the pain continued after the crown, I sought a second opinion from an endodontist. They discovered my root was dying, a possibility never mentioned at PB Smiles, and immediately put me on antibiotics. I truly wonder how long it would have taken PB smiles to catch this infection had I not taken it upon myself to find another opinion. The endodontist also told me that the crown was poorly seated and would likely need replacement within a few years and told me in no uncertain terms that I should that I should find a new general dentist. While I understand procedures have risks, the lack of empathy and the failure to investigate the source of my pain led to weeks of unnecessary suffering. And I honestly wonder if the inlay and subsequent crown were even necessary. If you value feeling heard and receiving thorough clinical care, I would suggest looking elsewhere read more

Finally getting around to posting this review. I went to PB Smiles because my insurance company covered them and they were close to where I was living. I had an appointment first thing in the morning and had to wait 25 minutes, even though I had filled out documents ahead of time. I went in for a teeth cleaning and they took x-rays and let me know I would need extensive deep cleaning and additional dental work. Someone was going to prepare a quote so I waited in the room for 15 minutes and no one came in. I then went to the front desk to let them know I was leaving because at this point, I had been there for over an hour and a half. I left with no teeth cleaning and I promise of a quote. Received an email about a week later asking me to schedule my treatment, except I had never heard back from anyone. Later that day I received two quotes... One for $6500 and one for a little over $10,000 worth of work. And no, they would not do a teeth cleaning... I had to book deep cleanings instead. I'm in my late 50s and have always had two, if not three, teeth cleanings a year. I've had braces twice and whenever there is a concern I have, I'm at the dentist. To learn of this much necessary dental work meant I needed to get a second opinion. I probably receive an email from them every 10 days to two weeks about $100 off, holiday specials, the importance of teeth cleaning, and reminding me to book appointments. This is after I have tried to unsubscribe. A month later, I scheduled a teeth cleaning with another dentist who said I did not need any deep cleaning whatsoever, but they did recommend a partial gold overlay, which would run me about $900. Because my insurance covers teeth cleaning twice a year, every six months, I just went to a new dentist today because I have since moved out out of the San Diego area. I asked about deep cleaning and the need to get that done. I was told my gums were fine and why would I think I needed a deep cleaning. I had all of the documentation and the two quotes from PB Smiles that I sent to this dentist and the one I visited in San Diego. Both let me know that they were shocked to see the extensive recommended work that didn't match the needs of my mouth and teeth. I have learned that recommending deep cleaning is the new game in dental care and I'm grateful that my gut told me I needed to get a second opinion after going to PB Smiles. I would not recommend them at all. read more

PBSmiles Dentistry in Pacific Beach provides excellent care. Earlier this year, after my hygienist cleaned my teeth, Dr. Gee reviewed my X-rays and suspected cavities in three of my teeth. He and his team thoroughly explained the necessary treatments, procedures, reasons, costs, and the order in which to work on my teeth, since I had to budget. Since then, I had a cap replaced on a front tooth, and Michelle took great care to ensure the color matched perfectly. This week, I had two crowns replaced efficiently in one day. All three teeth indeed had cavities! I am fortunate to have them located here in Pacific Beach. read more

They seem to be short staffed here. Waiting a few minutes after checkin to be taken back. Wait time in between X-ray and being seen by dentist. X-rays and teeth check took over an hour so I had to come back another day for the cleaning. I thought my cleaning appointment was at 12:15 but front desk said it was 12. I arrived at 12:15 and immediately felt uncomfortable as Madison was extremely rude talking about the appointment time mix up and stating that I would be fined in the future for being late. I felt very unwelcome and like I wanted to leave. Will not be coming back here and do not recommend. read more

This business never gets back to you. I tried reaching out on 4 separate occasions and not once did they call/email me back. Super unprofessional. read more

Extremely pushy sales tactics - felt more like a used car lot than a dental office My husband and I had a terrible experience at PB Smiles in Pacific Beach and will never be returning. From the moment we arrived, the focus seemed to be on upselling rather than providing straightforward care. They were particularly aggressive with me. I went in for a deep cleaning, but they added laser treatment without clearly explaining the extra cost upfront. Only after I questioned why the bill was so high did they casually mention, "Oh, that's the laser -- we totally recommend it." It felt like they were trying to sneak it in and charge me without proper consent. When I casually mentioned having implants, they immediately jumped to recommending $25,000 worth of extensive work on my mouth. It came across as opportunistic rather than genuine concern for my health. My husband only needed a routine maintenance cleaning, yet they told him he had issues he didn't actually have and were very pushy about unnecessary treatments. You could clearly sense the staff felt constant pressure to sell. The whole process felt unprofessional and shady. A salesperson came in between the doctor and hygienist, sat us down, rapidly went through costs, and pushed us to sign quickly. When we pushed back on the high-pressure tactics, they suddenly offered random discounts -- which only made the whole thing feel even more manipulative, especially in a medical setting where patients are already anxious about their health. This is not the kind of environment I want for my dental care. If you're looking for honest, patient-centered dentistry without the hard sell, I'd look elsewhere. read more

The guys and gals at PB Smiles were great. Took my anxiety from a 10 to a 3. I felt seen, heard, and not judged for not having any dental care for many many years. Every one was professional (with a a dab or 2 of lightheartedness) and took care of my financial situation with care and understanding. I highly recommend PB Smiles to anyone in San Diego and beyond. read more

Been going there for the past 2 years, never the same person treating you and always something wrong with your teeth. Today had to be the worst cleaning I ever experienced, sat down for an hour and had about 10 min worth of cleaning. The rest was all about how bad my teeth need more work and how my gums are magically disappearing and getting lower. I'm done with this place, pure scam. Cleaning was horrible and literally done by a sales person, not a dentist. Feel free to experience it, you gotta see it to believe it. Awful ! read more

This was by far the most bizarre dental experience I've ever had. I recently moved to PB and was lazy in doing research on a good dentist. I probably couldn't have chosen a worse one if I tried. Was there an hour and a half, and they didn't clean my teeth!! I know that they saw I still had my wisdom teeth and immediately saw dollar signs. I have been told by every other dentist that I have great teeth and room for my wisdom teeth that have grown in perfectly straight; I've never had a cavity. This dentist told me I needed antibiotics in between my teeth (?) and that I had tooth decay (?) - all apparently a result of not having my wisdom teeth removed - so a deeper cleaning and antibiotics were needed. I told them I didn't want any of that, and I asked for the routine cleaning. He said that wasn't normally part of a first visit (?) I had them email me my x-rays and will never be coming back. Do not go here. read more

I would strongly encourage you to read other reviews before proceeding with an appointment at PB Smiles. I had made an appointment for a cleaning because I lived close and it was covered by my insurance. During my appointment, I was surprised to find out that I needed additional unexpected dental work. In retrospect, I wish I had gotten a second opinion about whether it was necessary, but at the time, I didn't know better and trusted the experts. Looking back, I know now that this dentist is known for upselling and convincing patients to get work done that is not necessary. What should have been just a cleaning, left me with a bill for $2500. I actually started to cry in front of the staff because I was overwhelmed and did not feel financially equipped to take on the bill at the time. There was no bedside manner despite my embarrassment. After discussing my experience with others, I have learned that PB Smiles has a reputation for convincing people to get services they do not require and I will not be returning in the future. read more

This has been one of the worst experiences I've had at a dental office. I've been waiting since January for a deep cleaning, and I was repeatedly told by the front desk that they were still waiting on insurance approval. Every time I called to ask for an update, the reception staff were dismissive, unhelpful, and often rude. It felt like asking simple questions was an inconvenience to them. After contacting my insurance directly, I found out my procedure had actually been approved for over a month. Thankfully, they provided documentation confirming this. To make matters worse, after reviewing the claim, I noticed the office attempted to charge my insurance over $1,000 for a deep cleaning, which raised serious concerns for me. Overall, the lack of communication, poor customer service, and billing concerns made this a very frustrating experience. I would recommend that new patients double-check their insurance claims and be cautious. read more

I've never left a review in my life. Created an account just to say this place is awful. Hygienist administered additional optional treatment without telling me it would cost extra, then lied about it when asked by the front desk. The best they could offer me was 20% off. Do not go here if it's at all possible read more

Shady Billing --Stay Away I've now had four visits to this office, and every single time they've tried to overcharge me for a fluoride treatment I never received and explicitly opted out of. Today was no different--and it's clear this isn't a mistake, it's a pattern. This time, my hygienist recommended a laser cleaning, quoting me $140. When I asked if there was a discount, she dropped it to $100 on the spot. Why is there a negotiation process for a medical service? That's not transparency--that's haggling, and it shouldn't happen in a healthcare setting. At checkout, they slipped the fluoride charge back onto my bill again--despite the fact that I declined the treatment as always. When I called them on it, they claimed it was "included" in something else. So let's be clear: if I hadn't caught it, they would have charged me $30 out-of-pocket, and then billed my insurance for it too. That's attempted double billing. And when I questioned it, they blamed the hygienist again--never owning up to the process failure or the unethical billing practices. The real shame is that my hygienist is fantastic and I will absolutely miss her outstanding care. Bottom line: this place is more focused on padding their billing than providing honest care. If you're not reading your invoices line by line, you will get taken advantage of. I'm done giving them chances. Avoid this office unless you enjoy being nickel-and-dimed and gaslit. read more

Horrible service The doctor couldn't talk normal, was screaming in my face everything wrong in a matter for 30 seconds and was telling me I should get about 8 things done and said, crown, bridge, possibly route canal but better to charge and then they can remove if not needed. I said, I'm here for a regular dental cleaning but he decided to try and sell me on 30 things that other dentists I have religiously gone too never pointed out. I only went here to try a new place close to the house. Tried harder to be a salesman than a good dentist. When I asked why would you charge me for multiple items, just tell me what I definitely need to get done, not charge first then remove. Decided to scream so everyone can hear, "can you not afford it." I said excuse me, I am not going to let you overcharge me and I want to know ahead of time, not wait until you start working on my teeth to tell me I need more or less things. That is unbelievable to try and overcharge people for things they may or major not need. So unprofessional. I told him right away, print me an invoice what it would cost, and I do not want to schedule anything. Tried to tell me I needed 2000-3000+ dollars worth of work when my other dentists look for ways to help and work with me and tell me I should get 30 things done and try to overcharge me, embarrass me when I ask cost, and act like a professional who actually cares, not a greedy salesman trying to make money off of people. The level of unprofessionalism, greed and lack of patient respect and genuine care, I will never go back to this place. A want to be salesman that ended up getting a dentist job who has no genuine care for his patients read more

I came to PB smiles with no pain and now I can't chew on my left side. I'm sorry to write such a bad review, but it's been a year and a half and I've given PB smiles many chances to get it right and they haven't. I've been in for FIVE APPOINTMENTS since Dr Schaller performed on-lay that caused me pain. I've made countless calls to the office and to Dr Sam Schaller with no progress. I felt dismissed every time I complained. Dr Schaller said- "teeth are weird" and "this is why you read the consent forms for a procedure. It's all in the paperwork you signed that this can happen". Another time a PA suggested I simply grind my almonds and put them in smoothies going forward! I wish I'd read the reviews about this place doing unnecessary work before I agreed to the onlay in the 1st place. I'm 32/ I've never needed dental work in my life- I saw my prior dentist 1 year before and they never mentioned me needing work, but suddenly Dr Schaller said I needed 2 crowns/ onlays. It was expensive and I felt uncomfortable, but Dr Schaller made it sound urgent and said my tooth was about to crack. THE REAL KICKER- I just went back to my prior dentist today whom I love (La Jolla Dental) and she said all I needed was a new filing replacement and I could have avoided all this. I feel extremely violated & taken advantage of. Do not go here. read more

A new patient to Dr Gee at PB SMILES DENTISTRY, THE OFFICE IS CLEAN And BIGHT. I went to get a basic cleaning and xrays done. The office has a 180° xray system. It showed I had a loose tooth that was not attached to jaw bone and it needed to be removed before infection around tooth and gums could get worse. The extraction of tooth would cost $1,250 and cleaning would cost $615. They showed me the tooth wiggled, so I had the tooth removed and a bone graft done. This procedure cost $1,250. The cleaning would cost $615! I called my dental insurance. Found out they were going to charge $615 for LAZER cleaning, no covered by insurance. I opted for the deep cleaning at zero cost. I had signed for a financial payments. I didn't get any paperwork. I did sign to extraction and graft done not realizing I signed for lazer cleaning. I asked why so much, the front office said the dentist recommended it. When I asked why? My dental insurance explained only 2 basic and xrays or 1 deep cleaning was allowed on this plan. I got a text message from Smiles Generation Financial saying THEY PAID $1,865 TO THE PS SMILES DENTISTRY BEFORE THE CLEANING WAS DONE! When I went to the Dentist office the next week for the deep cleaning, not the $615t lazer cleaning, I asked for the cleaning to be taken off the plan. They said I would get paperwork im 2 weeks and they would let Dr. Gee know. I need to get this charge of $615 removed. I'm won't go back for the inlay work to be done. It's not covered by my dental insurance. I'm very disappointed in the financial plan. My insurance said they had not received a file for work done! So now I have to get the finance plan adjusted and think twice about going back after I get my $615 back!!! read more

Been a patient for several years. The staff upfront and in the back are professional and easy to talk to (they listen to my concerns). **I don't dread heading to my Dentist appointments. That's says a lot read more

Terrible customer service in regards to the office staff!! I was in PB (from Las Vegas, NV) to take care of my Daughter who had wrist surgery. I called the day after my service for an emergency crown replacement to receive an itemized bill & insurance company estimate (that I signed before I left the office). I was told that it would be sent to my email as the office manager wasn't in but I never received it!! I paid the insurance estimated amount on the day of the service 2/5/26. I checked the claim from Met Life (the participating insurance company) & found that the claim had been paid & closed. TWO MONTHS LATER I received a bill for an additional amount dated 4/2/26. I contacted PB Smiles Dental upon my return from out of town for a death in the family only to be told that the Office Manager would have to get back to me. I never received a response & felt the matter was closed as this bill showed my patient responsibility total was a $.80 credit & it must've been a billing error. A MONTH LATER I received another bill dated 5/2/26 showing the same amount owed with $27 adjustment under the insurance column. I contacted PB Smiles Dental again to request to speak to the Office Manager only to be placed on hold & sent to a voicemail after a half hour!! I left a detailed message to have the Office Manager contact me for an explanation of this owed amount as it doesn't match anything!! THE FOLLOWING DAY I received letter from TEKCOLLECT that a different amount has been assigned to them for collection!! I have no issue the Dentist that took care of me, Dr. Brumand, but I shouldn't have to pay a bill without an explanation of the amount owed considering the Participating insurance provider claim was already paid & closed!! Update to my review: Finally connected with the Operations Manager Stephan today 5/18/26 . He apologized for not responding to my messages as he honestly stated that he never received them. He resolved the issue of the outstanding balance to my satisfaction!! Thank you Stephan!! read more

Had an old crown fall out on a Friday night. I made an appointment online and had my crown replaced by 11:00am on a Saturday. If that doesn't deserve 5 stars, I don't know what does. read more

Although some of the Dentists are good and they have always been friendly and professional - I think they are pressured to upsell you by Smile. I remember being told that I needed two fillings right before going home (where I would be able to see my childhood dentist who is a family friend, completely trust worthy and has all the latest dental tech). He X-rayed me with his new 3D scanner and returned saying "I don't know what they are referring too as you don't need any fillings". That was my first clue something was up, and since then I have more similar examples. read more

DO NOT GO HERE! Extremely unprofessional when you are there for cleaning, the staff will come in and take coffee orders while you are in the chair. They try to push unnecessary procedures to upsell you. I have concerns on how they bill insurance because the pricing changes every visit around copay, deductibles and fluoride. Was told I need to have two filling replaced because they were cracked and after seeing a new dentist was told this was not true. This is a terrible office please save yourself the frustration of going there read more

THEY ARE SCAMMERS. They removed my permanent retainer without my consent resulting in my teeth moving. They told me I needed services I did not. I got two different dentists' opinions after and they agreed. They also told me I needed a root canal and I got a second and third opinion. They both said I did NOT. They will give you unnecessary "care" for money. The dentist was extremely rude and clearly money hungry. Do not go if you care about your teeth at all. read more

I wouldn't recommend them or their in house financing. They lied about what my insurance covered and as a result charged me $2k. Went in this am for another visit hoping for a different outcome and they tried the SAME THING. Do not trust this office to be honest! Save yourself the trouble and go somewhere else! read more

I was well over due for a new dentist after moving to SD in 2021 so when I went to my insurance provider site, I was glad to see this small office so close to my home. I went somewhere else first and was flabbergasted by the estimate due to being out of network so let me tell you, it really matters to make sure they're in-network! I came here and told them I wanted to get another opinion on my initial experience and was impressed by the care and detail the dentist took with this consultation. I ended up enjoying the personal service the staff extends and the insurance numbers were much more reasonable so I went with it! The office is small but clean and friendly. They actually share a parking lot with my GP and I can't get over how TINY the parking spots are! Definitely give extra time to be able to park and walk over from the neighboring streets if you can. The biggest plus I have here is the online chart experience! While I've been in more modern dentist offices (equipment wise and with tvs to distract the patient from the work being done) for some reason those offices still didn't have an online portal. But PB Smiles does! I really appreciate the ability to self serve by simply logging-in. I can see my appointments, upcoming events, any outstanding items I need to do pre-appointment and get my bills myself so I can submit them to my HSA. Paperless healthcare is a huge plus for me. I needed a regular cleaning, deep gum treatment (my fault for not going to the dentist for so long) and then 2 cavities that might have resulted in root canals (wouldn't know until in there). It's always such a tough call for me with the dentist. You never know what you're going to get and I have had a lot of past work done on my teeth... it's my pet peeve when a dentist tells me "everything is urgent" so I was extremely grateful that the staff here took the time to explain to me the different stages my teeth were at and all my options to maximize my benefit (aka what can probably wait til next year). I'm about 2 months post-work (1 root canal, 1 cavity, 2 crowns). I was happy I could get it all done on one day, under one roof (they make the crowns in house). Happy to have a one-stop shop so close to home. :) read more

PB Smiles Dentistry - Pretty cool software to document past work and propose future work in phases. - General Dentistry Near Me - San Diego, California

I recently moved in the area and needed a new dentist. Dr. Tao provided high-quality dental care while prioritizing patient comfort, safety, and satisfaction. Setting an appointment was easy and the app makes it very convenient to view past and future visits. Overall I am so happy I found this dental office not only do they accept my insurance, they communicate effectively and take the time and make sure great service is provided. read more

This is a shout out to Scott! I had a great cleaning with him. I hate going to the dentist but he made it an enjoyable experience! He was sweet, thorough, gentle, professional, and informative. He deserves all the praises! read more

Recently had a routine exam where they recommended a deep cleaning for over $900. After reviewing all of the yelp reviews with similar experiences and being told I need deep cleaning, night guards etc over the past 3 years I decided to get a second opinion before proceeding. The second opinion said I did not need a deep cleaning and at most saw a couple of 4mm pockets while pb smiles said I had four 5 mm pockets - I believe similar to other reviews pb smiles inflated my gum count read more

Buyer Beware! I was randomly assigned to this office with my new dental HMO, Blue Shield. I have seen dentists regularly my whole life and have no issues. I thought I was going in for a routine checkup and cleaning. But lo and behold, I'm presented with a treatment plan costing thousands. And as someone else mentioned, there was no cleaning!!! They ripped me off for $220 for scraping (which was no different to what any dental hygienist does while cleaning my teeth) I just cancelled my cleaning appointment which they wanted to charge $30 for (it should be covered under my HMO) and I am cancelling my dental insurance and going back to a PPO. Terrible experience! BTW, my old dentist, Sunset Cliffs Dental, is fantastic and ethical. I'm a retiree and was just trying to save some money -- my bad. My new insurance will be Aetna "Vital" which nets out to about $15 per month, and I'm going back to Sunset Cliffs Dental. read more

We love going here! Everyone is super nice and helpful. They keep it well cleaned and sanitized. Dr. Sam, Stephen the receptionist, Brigid and Rasha were all super rad! Thank you! We loved our experience on 'Serve Day'. read more

Everyone was so kind and welcoming! They worked with my state of financial hardship in order for me to get the treatment I needed, presenting multiple options of how to pay off what my insurance did not cover. They showed me in great detail what my x-rays meant for me, explained my insurance coverage thoroughly, and taught me how I can better my dental health; so far, I can see a huge difference in my teeth since my first treatment. Dr. Gee and everyone else were very kind and gentle with me, and Scott gave me a cleaning that I didn't know could be so good! Thank you so much PB :) read more

Oh my goodness. I just had the worst experience at PB Smiles. I know that everyone has a unique experience and my friend who recommended it was shocked so know that. For me, this place was absolutely horrible. So to start off, the front desk is ok. Not super friendly but efficient. The person who does the x-rays was super charming and nice. I felt good about the experience with him. I waited 15 minutes for the dentist Dr. Gee. I started not feeling well when Dr. Gee decided to tell me all the things that were going wrong in my mouth that I had never been told about before. I felt like I was being bombarded with problem after problem when all I wanted was a teeth cleaning. He ended up telling me that he would have the front desk get in touch with my insurance to see what was covered. I waited and waited and got more and more anxious because it was just taking so long. I finally went to the front desk and they were less friendly and told me that they were running numbers and would be in shortly. I was like, "This is taking too long. I expected to be done in an hour." They told met that the first appointment was 1.5 hours. No one mentioned this when I made the appointment. When I said this, they said, "Well it was probably our call center". Excuses. So finally the receptionist came in and he told me what everything would cost. I said, "I just want my teeth cleaned." Then came the kicker, I wasn't getting my teeth cleaned!!! They never had any intention of cleaning my teeth!!!! They said I would have to come back! The first appointment must be when they try to get as much money out of you as possible. Please, if you doubt my experience and really want to go, when you make an appointment, find out the facts. I am so sorry I went there and I hope your experience is better. Ps. My friend said her dentist was Samantha?? A woman. read more

I'm so happy, I found my new dentist! PB Smiles is Proficient, personable and professional! read more

PB Smiles Dentistry - General Dentistry Near Me - San Diego, California

Office is clean and staff is friendly and accommodating. They saw me when I was pregnant and for my postpartum follow up visit. So far, so good with my dental care. Would recommend. read more

I had my initial dental appointment with PB smiles, and was recommended dental work that I had not previously been from my prior dentist of five years, before my insurance changed. As I'm not a dentist, or expert in dental care, I booked an appointment with my prior dentist, and paid out of pocket to either confirm or deny what I was told at PB Smiles. I was told that the treatment recommendation I received from PB smiles was not necessary, and was far overblown, and just a way for them to make money. I found the whole experience at PB Smiles to feel like it is being run to trick people out of their money for services they do not need. Want to do a special call out for Dr. Gee, who inflated my gum health scores significantly compared to my current dentist. Clearly he is in it for the money, and not for the care of his patients! Don't go here if you can avoid it. read more

Pushed additional services to the point it was uncomfortable. I've been going to a dentist every six months for pretty much my whole life (38M). Upon moving to PB, I went here and was told I needed a deep cleaning because there was plaque below the gum line. I've never been told this before and received primarily 2/3 on my periodontal charting during the visit. Being the first time there, I declined the service after multiple attempts and had to sign a waiver to document declining the service. The second time I went back, I was again told I needed the service, and it was clear notes had been made in my file to offer it. I again declined, signed the waiver and this time was asked to commit to getting the deep cleaning the next time I was in, which I agreed. Instead of going back, I went to a new dentist 6 months later, and a deep cleaning was not recommended. I explained my experience at PB Smiles (although I did not tell my new dentist the name of the practice), and they noted that nothing on my X-rays, scans or during my cleaning indicated the need for a deep cleaning or plaque beneath the gum lines. I understand doctors have different thresholds for recommending care, and maybe I have just been brushing better, but I found the manner in which it was recommended less than professional. Alternatively, the hygienist, staff and facilities were A+, and I received one of the most thorough cleanings of my life on my second visit. Kudos to them. In the end, I'm happy I switched away from PB Smiles. read more

Do not go here for dental work. It's a scammy cookie cutter dental office that's just trying to make money. They messed up my crown and root canal and now I'm still in the hole 2k. Find a better local office in your network. read more