Wow!!! I can honestly say that this is the best experience! My payroll specialist is on it (Juliana) .. in fact everyone is beyond helpful! The owner is very involved and hands on!!! Customer service is a priority to every employee at PayrollCentric!! Thank you PayrollCentric for being the best!!! read more

The best payroll company in Los Angeles every time you call with the questions they're there to help you. Plus their fees are very reasonable easy to use their services. read more

PayrollCentric has been my payroll service provider for over five years. They are so very helpful friendly, and responsive. My rep is Erica Robinson. I'm always asking questions and she always is quick, helpful, and friendly. I get calls and emails from all the big payroll companies, but I cannot be pulled away from PayrollCentric. Thank you Erica and PayrollCentric for all your help during the years. read more

Great company, I have been working with them for a few years now and have always been pleased with the service and will continue to work with them. I would recommend this business. read more

My husband and I started our business 24 years ago. We had a payroll company for years prior to PayrollCentric but the company we used was just OK. I met Josephine, bahaa's wife, and their kids at the karate studio where our kids took karate together. This was about 12 years ago. Josephine told me about their payroll company and I decided to give it try. Needless to say, 12 years later, I am still incredibly happy with their service! A few years after I started using PayrollCentric, Erica started working there and she became my payroll service rep. Erica is absolutely amazing! I not only call my payroll in to her but she and I have had some really nice conversations about our families, vacations, etc. She keeps me up to date on everything that I need to know about in regards to payroll and changing laws. Any time I have a question she is just a phone call or email away. I highly recommend PayrollCentric! I wouldn't still be a loyal customer if I wasn't completely happy with their service. read more

I've worked with a couple of contacts at Payroll Centric - Dion Davis currently, and they all have been responsive, helpful, courteous and knowledgeable. Regardless of who we talk to, they all are up to speed to what our payroll needs are. We get calls all the time from other companies offering payroll services, and they all get the same response: "We're happy where we are!" Pricing is reasonable and we think Dion - and Payroll Centric - are great! read more

Compliance-Ease-Care. This is the Mantra of the company. BUT its not just for clients. It is an internal practice as well. Employees need to treat each other with this same philosophy. So, thank you Kristi Mack with helping me obtain my marketing materials. You delivered as requested!!!! read more

To me there is nothing more confusing than payroll and taxes. Payroll Centric and every employee I have dealt with there has been extremely competent, efficient and kind. They were patient when I had questions and didn't treat me like an idiot. Special recognition to Lisa Vela! I had been with a different payroll company previously that made many mistakes, resulting in letters from EDD. Payroll Centric straightened it all out, got me on track and explained what had been done. Payroll is so easy to do- I love having it on "automatic" and just emailing in changes when that happens. read more

Payroll Centric has been our payroll company since we started the School in 2012. They have had consistently great customer service and they make running payroll and filing all those pesky tax requirements a breeze. Their on-boarding for new staff is easy and straightforward. I recommend their services to any business wanting to get rid of any payroll headaches. read more

I can not tell you how great this company is! and the reason for me is Kristie!!!! she is there for me answering every question I have...and I have a ton of questions. Kristie is a genuine person and is very thoughtful ever time I need her help. She knows her job and is terrific at it. I have been in business for for 14 years and have dealt with many vendors and Payroll Centric and Kristie are Amazing !!!! I would give 10 stars if I could. read more

I been with Payroll Centric for 8 plus years. I use to have a national payroll company before & it don't compare to the personal service that I get from my representatives here. Kristi & Erica are the " BEST " Always take care of me even when I call them late. They are extremely knowledgeable on what they do. Have recommended them & shall continue to recommend to every friend & or client that needs their services. read more

Love Payroll Centric. Their customer service associates are great, especially Kristi Mack. The best feature is being able to pull reports and customize them without paying additional fees. We have been with Payroll Centric for 9 years. No other payroll company compares to them in service or price. read more

I have been with Payroll Centric since 2004! They are professional and consistent with their customer service. The best part of the company for me has been working with Kristi M. She is amazing! I would highly recommend them to any company who wants to leave the hassle of payroll to professionals. read more

Payroll Centric is the BEST! We've been with payroll centric for 12 years. Throughout the years we've been with them, we hardly encounter any issues. Customer service is great and whenever we need help, they always come to our aid. What makes them great is that they are affordable yet the service is beyond exceptional. I would recommend payroll centric if you want convenience, reliability and secure payroll service. read more

Payroll Centric has provided payroll services to both of our companies for over a decade. They provided accurate and timely payroll. The software was easy to use and provides good control features. The customer service was timely and informative. They even provide seminars to inform employers of upcoming law changes. My payroll department could not have been happier with their services. read more

Very disappointed. I have been using them for about four years and have had several HUGE issues. One time they double paid half of my employees and took double the amount of money out of my business account (which thank goodness I had more than enough to cover it). They also have messed up IRS and levy issues. They recently left off sick and vacation accrual for a new employee on her pay stub for almost three months. Our payroll guy, Richard Sharp, does a good job, but if it were not for him, I would never deal with this company again. read more

I want to say thank you to PayrollCentric!!! I appreciate the awesome service I receive via your customer service department. I don't care how many times I call to obtain assistance, Dion and Stephanie remain professional and supportive. I recommend PayrollCentric to everyone who ask me for a good Payroll company. read more

Great customer service. The payroll is always accurate and on time. 3 clients of mine use this service. The reports are easy to read, this business really cares about your business. I would always use them, no matter what company I work for. read more

The worst! I am a small business with a one person payroll monthly. They forgot one time. I had to call them. I repeatedly had incorrect address information ( which was sent to the EDD)... they had one address for my invoice and an old address for my taxes. I went over it with them more than once. I cancelled my contract by certified letter and they still ran more payroll. Don't be fooled by their smooth sales pitch. The internal day in and day out workforce changed frequently. Now I am trying to find out why they ran payroll after the contract termination and I am just getting voicemail. The sale person did call me back.... but left no message so I am talking to machines. Go elsewhere. read more

Meegan at Payroll Centric is awesome. She made it so simple to switch my payroll over! Not only that, but she saved me money on my payroll processing fees. Additionally, she's fully aware of laws that I had no idea about...now I'm better prepared for these upcoming taxes. Thank you for personalizing my payroll processing experience Meegan, I'll never be just an account-number again! read more

As Treasurer of the Manhattan Beach Roundhouse Aquarium, I am pleased to report the Roundhouse has been an appreciative client of Payroll Centric for nearly two years. We had switched from a prior payroll provider and rather than calling in our payroll twice a month we were asked to set up an online payroll tracking system. Payroll Centric, primarily Julianna, was extremely approachable by phone and provided us with quality customer service in order for us to switch to an online reporting payroll system, to download the payroll register and summary and invoice pdf reports, very helpful indeed. read more

If you're looking for superior professionalism from a payroll company, ParollCentric is your go to! I've had the most outstanding customer and payroll service ever experienced! They are highly recommend them and I just can't say enough about their personable and friendly responses every time I've had to contact them for assistance and for any payroll service questions. read more

Bahaa operates his company with integrity. I am always comfortable referring clients to Payrollcentric.

Horrible customer service. Payroll Centric bought out my payroll from Apple One. I found out from Apple One that they had sold my account when I tried to run payroll . When I called Payroll centric and told them that I was not notified about the change, I was told they called everyone. I stopped using Payroll centric after using them only twice. Now my employees are getting notices from the IRS that Payroll Centric submitted W-2's when they were not suppose to. Calling their "customer service" and talking to Louie, I have received no return calls after leaving 4 or 5 messages. Fix your mistakes Payroll centric. read more

Avoid!! This company is incredibly incompetent. When filing our payroll taxes, they made a huge copy error, submitting a portion of our phone number instead of our EIN. In trying to fix the problem they were very, very unresponsive, leaving us to handle their mistake with the IRS. DO NOT USE! read more

I knew I was with the right company from day 1. Professional, on time, informative. They are the best!