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    Boyer Insurance Services

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    8 years ago

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    Tony Kim - State Farm Insurance Agent

    Tony Kim - State Farm Insurance Agent

    4.1
    (29 reviews)

    Hello I want everyone to know if you are looking for a great insurance company with an excellent…read moreset of workers you must try Tony Kim - State Farm Insurance Agent. I have been with this agent over 30 years and I am so happy with then all the sales associates are great , very patient and easy to work with. Always eager to answer every question with answers, they are very knowledgeable about thei job and ready to give you the best service. Thank you Ruby Innis Cottle

    My mother has been with Tony for over 40 years never thought we'd be here but this review is very…read morenecessary and won't be the last step we take. My mother has a 2009 Nissan, it's been fully covered by this office for over a decade and for some reason for the last few months we have been having problems when it comes to her bill. It is never the same amount each month and when you call to see what's going on they blame California going up on prices and will say you made changes to your account that you and God himself know you did not. My mother's bill went from 72$ to $138 to $369 dollars in the matter of 2-3 months even though her car has not moved for over two years leading to no damage or accidents or even increase in mileage. I called yesterday and spoke to a nice lady (can't remember name but it was not Leslie or Olga) to get a understanding of what the hell is going on she seemed as confused as me but end up finding out someone changed my mothers mileage from 8k to 12k not based on my mothers mileage but based on what drivers are doing in the area????? I said that is crazy because my mom does not drive and it's not fair to be paying for a quote thats not accurate for HER driving. She said she could have them make an adjustment if they could get a updated odometer I explained that my mothers car is dead and unable to even open so we would need to call road ride service in order for that to happen but because they closed at 5 it wasn't enough time so I told them I would call back in the morning after we got the car jump started. Skip to the next day I go through the app to call for roadside service and I'm hit with a message saying that I don't have roadside service which is ridiculous because we have been using that 5 times a month damn near for the last two years minus these past few months because my mother has been in and out the hospital due to Covid so it was of no use recently. I call the office to get more clarification of what is going on and that's where I am greeted from the lady Olga who decided to laugh in my ear while I explained how unfair this is especially for a 83 year old woman who is trusting in you guys to handle her account accordingly especially since she's been with him for 40+ years. She looks at the account and tells me that my mother doesn't have road side service because she doesn't have collision...meanwhile my mother nor I have called to remove that but when I told her that she says thats what the agent Leslie wrote in the notes so there is nothing she can do about it I would have to talk to the person who wrote the note. Mind you this is not the first time this Leslie person has messed up our account or made things difficult where I had to call the next day and try to convince these people she made the mistake. Even got on the phone with her where she told me I was lying and I decided I would never have her help me again. Unfortunately I fucked up talking to her again a few weeks moving to fast and not realizing who I was talking to. Just stay away from here man. Now my mothers insurance is canceling tomorrow because in order to get road side service back on they are requiring I pay for liability when my insurance should be full coverage. It's such a let down to have to go through this now my mother is worried for her life insurance policies because these people obviously don't care about their customers anymore just trying to rip any amount they can from older folks and anybody else who doesn't pay attention to their account. My best advice if you have to deal with these people to avoid the hassle of moving things over go through the customer service line rather than the office ...the calls are recorded and they won't have the chance to lie on you.

    AAA

    AAA

    2.9
    (219 reviews)

    Been coming here off and on for years. Sometimes I wonder if I still need my AAA membership but…read morewhen I go and use their services it's a no brainer. I've had tows, jumps, travel and battery replacement service. Don't underestimate this one. They bring out the battery and swap out the bad one. All for the same price you would for buying just the battery at a local auto parts store. Oh and if you get online movie tickets thru AAA it will literally pay itself for the membership in savings. Recently I've had to do a bunch of paperwork with notary service. It's great they offer this too. I have been are within minutes every time. $6 per signing and I'm out in under 10 minutes. The staff are always friendly and offer lots of help. No DMV attitude here. Haha. I recommend visiting on weekday mornings for the quickest service.

    This place is gone down, no customer service.Since you walk in you are treated with pure attitude…read more Instead of asking hoe they can help they are ready to tell you they can't help you. It used to be convenient to go here instead of the dmv but now it's just like the dmv. They are so ready to upsell you insurance or travel packages. There travel packages are a scam. You can find them for way less on your own. Most people don't know but if you don't pay your full insurance premium upfront then they charge you interest to make monthly payments. No other insurance company does this. They are barely hanging g in to my business.

    Boyer Insurance Services - lifeinsurance - Updated August 2026

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