If you have a good driving record, anyone who can fog a mirror can get you a decent deal on car…read moreinsurance. If you don't - like my daughter (i) whose car was hit by a BUILDING (think about that) and (ii) totaled her Mom's car while hers was in the shop - you need a *broker* who can find coverage where others cannot. Gary Paulson is The Bomb. Not only did he find her the best policy, he gave terrific advice about how to transfer the vehicle to her to prevent *my* potential liability. Fantastic knowledge. Everything was done in one (1) phone call. That's pretty awesome service, I think.

Kassandra is great! Always so nice and very helpful. She helped me make some changes to my home…read moreinsurance.

Crigler Insurance cancelled my insurance, in December, and did not have the courtesy to advise me…read more I was without insurance for over two months. My husband and I are separated. Apparently, they can cancel without justification. It was cancelled, not because of lack of payment, or an accident, or any other reason... it was cancelled just because... Highly unethical!!. Just maybe, it had to do with my husband's oldest son being a good friend of the owner of Crigler Insurance. Do not ever use Crigler Insurance for coverage... even after several phone calls asking them to fax proof of insurance to my new agent, they didn't have the decency to let me know they cancelled me, even when I spoke to them by phone.. It was not until my agent got ahold of Crigler, then she was told I was cancelled. Crigler did not have the decency to tell me they cancelled me when I talked to them. Crigler did NOTHING to right the situation... My agent called Mutual of Enumclaw and explained what took place... and got me coverage. Mutual of Enumclaw is an awesome company and they should drop Crigler Insurance and not associate their company with them. DO NOT USE CRIGLER INSURANCE. They are not a reputable, or a professional company.

needed insurance and saw JJ's office while driving by and then went to Yelp to check him out. After…read moreseeing good things in Yelp I made an appointment and was happy with my selection. He took the time to explain what I needed covered and found the least expensive policy for my situation. I recommend him as an insurance agent

Craig Griffiths, is a man of integrity, compassion, and a willingness to assist his clients. The…read morerespectful and positivity that Craig Griffiths, and his staff provide is remarkable. Craig's skills are remarkable. We are so fortunate and grateful for Craig and staff. Patricia Herrington

Me siento agradecida con esta compañía, porque siempre siempre se esfuerzan por resolver y ayudar a…read moresus clientes.es buena y eficaz.

We had some body work done on our truck. We went to an auto body repair shop that we have used…read morebefore and had been satisfied with previously. Not this time..... the claim went through Scott Smith State Farm. The auto repair shop called 2 weeks into having the truck to say it would be $2000 more than originally estimated. The truck was not ready until a couple of weeks after they had said it would be. When we got the truck back the battery was always dying and the backup camera wasn't working. We took it to Traffic Jams who had installed the camera only to find out everything had been rewired wrong at the auto repair shop. The auto repair shop refused to admit any wrong doing. Scott worked so diligently on our claim to get us reimbursed for all the repair work that had to be done to get the camera fixed and have the wiring corrected. We can't thank him enough for turning this frustrating situation around for us!

Did not have a good experience. I have a huge property, & as a home-owner they say I can't park my…read moretrucks (I'm a truck driver) at my home. As a small business owner my office is in my home & truck. Plenty of small business owners keep their equipment at home. Since when is it that you can't operate out of a home? The all American "we started our business in our garage" is being trampled on by these guys. They canceled my policy on the basis that I park my trucks in my yard. Small business owners beware of this company & double check what they're saying! Your property may not be insured. Do NOT Recommend

Working with Stephinee was so easy! She had all of my paperwork ready so all I had to do was show…read moreup and sign. Highly recommend!

Called the office about getting life insurance with long term care. The woman who answered the…read morephone was helpful and scheduled an appointment with Sidney. Very smooth process and able to save some money when I move my home and auto.

First off, I can't believe that I am taking the time to review an INSURANCE AGENT!…read more BUT Todd is a great guy, that understands not only the insurance business, but MY business too! He is the rare agent that actually listens to & helps his customers get the insurance they NEED instead of what the agent WANTS to sell. As the owner of a used car dealership, we have unique requirements... Todd got us MORE than expected... I have referred several of my friends to him & everyone has had a positive experience.

I would not recommend these people they are happy to take your money but not happy to pay your…read moreclaims . they say you are covered and then weassle out !!!!!!!!!!!!!!

After getting quotes from several different insurance company, finally chose to go with American…read moreFamily. Sam, the agent as well as the owner of the agency provided me the best service I could ask for an insurance company. The process of providing quote and setting up account was smooth and fast. After going through EVERY SINGLE detail of the coverage, Sam left me nothing to worry about. Sam also has the best quote rate in Tri-City area, and he deserves a All Star rating. I would recommend you guys giving a try.