This Chemist recently received an award, and deservedly so.It is now part of Alphera Group, and…read moreinternal changes have created more space and less clutter, with a direct eye line with the enqiry section for helpful service.

I am amazed that TWO chemists exist within a few yards of each other!…read moreOne here the other round the corner. I know this one has many branches, although is not that far behind, yet both survive. There is a doctors surgery nearby ,so I suppose if one is closed then at least on Sundays you can get an urgent prescription .

Now advertising for a part time assistant with medical knowledge or a trainee willing to start a…read morecareer.

Popped in there for a prescription. They were very obliging as time was not on my side…read more They pointed out that they do have a car park at the rear accessible by an entry point at the side of the shop.

I have phoned on numerous occasions at varying times including 1 minute before opening time , but…read morehave never managed to get through ! I have managed to speak to Customer Care but that was a big failure too . I am in self isolation per age etc , and was previously an on line customer of Boots Pharmacy, Epsom , but was tempted away by Lloyds/Echo offer of home delivery and excellent customer service . My GP has sent an extra prescription to Lloyds but I have to request them to release the prescription to Echo , for delivery to be enabled . Basically a hopeless scenario - thanks Lloyds/Echo .

The place is a total shambles. I need to collect a monthly prescription and it is never ready, even…read moreafter they phone you. They have kept me waiting for ages and then only half the prescription was in stock, so I have to go back again and go through the whole charade. The customer service is non-existent and they generally do not care. Avoid if you can.