Wonderful service. I was greeted as soon as I entered the store; assistance was offered and…read moreaccepted; staff was friendly and extremely helpful and patient; I went in for one weapon - ended up leaving with three! Wide variety and selection of firearms and accessories! Great value when comparing apples to apples, plus Excellent customer service! Thanks Ed's.

This is my second shockingly negative experience with this store. After my last negative…read moreexperience, I vowed to never return to Ed's, however, I decided to give it another chance, charging the last experience, to a specific employee. I have bought a total of six weapons, a lot of ammo, holsters, & other items from this store since moving in the last 10 years . My background check came back absolutely clean with each and every purchase. Had I been allowed in the store this time, my background check would have come back clean once again & Ed's would have made at least $2,500 from me. My last purchase from this store was an over $600. I also have brought in family members & friends to purchase from this store, instead of a larger retailers. I am a disabled Veteran with three life-threatening diseases. My health issues & survival require that I continue to wear a mask, per doctor's orders! I was excited to stop by Ed's after vowing I would not return after my last negative experience. Before entering, I read two signs that were on the door that read, "no masks & no hoodies." I assumed that they were referring to ski masks. The store was filled with customers. I had multiple experiences of being ignored, even when nearly the only customer in the store; however, on this occasion, as soon as I put both feet in the door, with my cane in one hand, I was told "I'm sorry ma'am, but you have to takeoff your mask." Multiple customers turned around to look at me, especially the four or five that were surrounding the employee(tall male with black hair) who made the statement to me. I responded, "OK, have a nice evening" and I exited the store. In my opinion, this store is exhibiting discriminatory practices that could land them in trouble for ADA violations. In addition, the "no hoodie" sign bears some discriminatory language as well, because as most of us know, hoodies are often associated with black males. Policing customers in medically necessary masks &'hoodies is going to result in them overlooking the real threats!! I suppose an individual can walk in with a trench coat & that's not a problem, but according to Ed's, individuals required to wear face masks to protect themselves are the threats as opposed to the individual with their face exposed, wearing a trenchcoat or camouflage & a protective vest?? Additionally, those wearing a hoodie are also perceived as a great threat, as opposed to the individual, wearing hunting gear & walking in the store with a weapon in hand?? Not only are these very discriminatory on their face, but should be cause for ppl of color color to reconsider patronizing this store. When I entered, the majority of the customers were Black people. When I exited the store, those entering behind me were also all Black people. I do not spend my money in any store, where I feel my disabilities, my attire or my skin color are considered to be a threat. This review is my opinion, based on my experiences with the store, that I will never patronize again!

I came to this place after going too so many other pawn shops and it advertised as being open. On…read morethe door business hours are 10am-7pm. Got there at 2:00 pm and they were closed and had sign if closed visit other store in locust grove. Sure would have been nice to know they weren't going to be open. Seems like with the other location they would at least put that on their advertisement but they didn't so it was a waste of time. I recommend calling locust grove store first. Who knows you might get lucky and catch them open by chance.

The guy wearing many crosses is a thief and unknowledgable in his trade. I don't know how else to…read moreput it. He didn't know how to measure the face of a diamond and offered ridiculously low prices for my gold jewelry. If you're only going to sell gold for scrap, don't advertise that you'll give top dollar for gold jewelry.

They are the worse, they know nothing about the cost of gold. the black lady with glasses…read moreneglected to help me because I wore an Ankh around my neck her "NASTY" self wish she had half my knowledge on the cost of gold per gram and precious stones, avoid this place and go to EZ pawn up the street service is way better and they weren't judgmental!! They knew what they were doing!

No help. Made me take two trips to tell me they couldn't help me. No consideration for time. No…read moremanners or customer service. Save your time, money and gas 0/10

Had some scrap gold from old jewelry 18k about 29 grams and they offered me $650 for it what a…read morejoke. I went to a reputable gold buyer in Buckhead (ended up keeping a piece) and got $2250 for LESS gold. DO NOT SELL YOUR SCRAP GOLD HERE OR ANYTHING. They'll make it seem like has no value they do not pay market price, very scam like shady business practices. I guess they have to do this to stay in business. Again if you need to sell your valuables go to somewhere with reputation and a place that has better business practices with better margins. These guys stay in business because they straight up offer significantly less money than it's actually worth, a desperate person might not do the research and miss out on thousands! I know a person that sold a legit 35 gram 18k bracelet to them for $400!!! That should've been sold for over $3500!!! Avoid these people! Do your research! Go to Antwerp Diamonds of buckhead!

My husband called this store looking for a chain for a pendant he bought. Not only was he cut off…read moreMULTIPLE times on the phone while he was naming what he was looking for with "Dude, dude, dude look you're just going to have to come in and look" but he was called a "girl" for being too specific and asking too many questions to locate his exact chain he was wanting. We were asking questions over the phone to avoid a wasted 45 minute drive one way. And I'm sure you're going to guess it, THEY DIDNT HAVE WHAT HE WANTED SO WE WASTED THE DRIVE. Terrible terrible customer service. I get you can't let people run over you but be a little more patient and kind. This is what's wrong with the world these days.

Everything went really great. All the guys were informative and very nice. I can't remember their…read morenames specifically but they all helped and gave great advice. Any questions I had were answered to where I could understand. Very friendly.

Came here looking for a few guns to add to the collection. We were NOT disappointed! They are…read moreFully Loaded (no pun intended! Lol). Doug was fantastic! Very friendly, very helpful and gave a lot of helpful and detailed information. They conduct proper and thorough background checks and even have other locations with similar inventory. I will definitely be back to add to our personal inventory!

I was driving through Mcdonough this morning and stopped by this Pawn Shop just to end up buying a…read moregold ring and a laptop for really good prices. The lady who works there was very helpful and accommodating.

I"m very disappointed with the high interest rates these folks charge. Go to Clark Howard or Dave…read moreRamsey or some other site that helps with your finances and don't bother calling here.

I was treated well here. they actually have great prices and discounts for all weapons and equipmen…read moreas well as jewelry. if you want a pawn with some you might like, this is a good one.

Great news! The old owner has come back to return the store to its proper former glory. Wonderful…read morecustomer service, extremely knowledgeable and very professional. The prices are competitive, and the selections were all in good conditions. It is time to go back !!

Absolute amazing staff, absolute professionalism ...do not hesitate to work with this organization!read more

I cannot think thank this business enough for the kind and quick assistance with a necklace…read more Professiona service, above and beyond , which is rare these days It's always nice to have a neighborhood store with personable owners and representatives. Security was also appreciated! It is a good reflection of the company when people are friendly and helpful.