Brian Kelly was very helpful in getting my taxes done. I had quite a bit of questions and he was…read moreable to answer all of them. Friendly and fast service. I highly recommend using them.

The staff here is incredibly professional, efficient, and well organized. I would highly recommend…read morethem after them doing my tax return for me.

They were so easy to work with. And after he went through all of our numbers, their fee was the…read moresame as our retired accountant. That was a big relief as the cost was the same. Our taxes felt like they are in good hands.

He is the best of the best! Trustworthy, efficient, knowledgeable and cares about his customers…read more I've been with him for over 35 years. Kathleen

We were looking for a new accountant and I decided to Google "accountant Long Island." Doug…read moreMacDougall's name came up in the search. Best random choice we ever made. We called and within a couple of days ago he was at our home starting the process. While communicating via email, he was always super fast to respond. He is knowledgeable, efficient and very kind. We found our new CPA and I highly recommend him!

A friend of mine referred me to Doug when I had mentioned to her that I needed a new accountant…read more Since she highly recommended Doug for all my tax purposes - I decided to give him a call. While speaking to Mr. MacDougall, I explained to him about my fairly complex tax situation and he took his time to understand my needs and answer all my concerns. He walked me through it step by step and left no stone unturned. Doug is a very knowledgable and professional accountant. He took a stressful and overwhelming situation and left me completely relieved. He by far exceeded my expectations! Not only has he gained me as a client but I will definitely recommend him to my family and friends.

My father passed away at the end of 2016. Dealing with the loss of my father was difficult enough,…read morebut added to that was the fact that my father was a CPA and had been doing my taxes my entire life. This would be the first time anyone other than my father would guide me through this process. I was lucky enough to find Josh, who not only is a total pro with a quick turnaround time, but a really good human being. He's now been my CPA for the past 8 years and I always look forward to our annual Skype tax meeting.

I can honestly say that I look forward to tax season because Josh is my accountant. He is very good…read moreat letting me know what documentation to provide for tax season, and gets back to me in a timely manner (responds to emails very quickly!). Josh picked me up as a last minute client in April of 2019 (a week before taxes were due!), when I was told my accountant of several years was no longer doing taxes. Since completing my 2018 taxes, he help me set up my LLC, breakdown my C-Corp, and apply for PPP loans. In March of 2020, Josh + his office sent out an email on a Saturday to all clients to go over what was covered under the CARES act- who was eligible for unemployment benefits, what loans were available for small businesses. I forwarded this email to my friends and they also found this information very helpful- their accountants didn't do this for them. It says a lot about what Josh and his team does for his clients. Josh and his team are much more than just "tax accountants"!

I made an appointment yesterday at the Franklin Square office. They never arrived and no call or…read moremessage. Avoid them as they are unreliable.

Definite 5 Star rating as Tax Prep service. Entire staff friendly and helpful. Both staff members…read moreat front desk greeted and helped me when I walked in. Ms. Debbie (H.) prepared my tax return. Debbie was awesome. Patient and professional. Answered all my questions and explained everything that she was doing. She applied any and all reasonable deductions. I'm going to request her specifically next year. I highly recommend her. The whole process was quick and easy even though nothing was rushed. I recommend to at least call them and check them out.

I hired this firm to prepare my taxes last year and paid $400 for their services. Recently, another…read moretax professional identified a potential error related to the depreciation claimed on my rental property...something I would not reasonably be able to catch or verify on my own as a non-accountant. When I reached out to the office for clarification, I was told it would cost an additional $250 just to review the return and address questions or corrections. I do not believe it is appropriate to charge a client to fix or explain a potential error made during the original preparation. What's more concerning is that I was told that because I reviewed and signed the return, they are not responsible for assisting further. This is unrealistic...clients rely on professionals for their expertise, especially for complex areas like depreciation, which are not easily understood or verified without specialized knowledge. This experience reflects very poor customer service and lack of accountability. I would not recommend this firm and would advise others to seek a preparer who stands behind their work.

I needed an accountant and not just any accountant , they had to be good as I was left in a bind…read morewith my previous accountant due to personal issues he had going on. I found Wali Syed , CPA on a search. I took a chance and met with him, the best decision i made. Extremely knowledgeable, well mannered and truly a professional, an expert in all your accounting needs !

Jessica and Brian are personable, trustworthy, kind and patient. They work with me when my…read moreschedule changes. It is not easy to find someone you trust to come into your home - with Jessica I feel like she is part of the family. They do an amazing job and don't quit until it is completed to their high standards.

Jessica & her crew were awesome!!! They showed up on time…read moreand went straight to work. They did an amazing job. We highly recommend them and will use their services again.

What can I say? If I could give zero stars , I would.Extremely unprofessional piece of garbage and…read morewouldn't recommend him to my worst enemy. The man has no backbone and doesn't deserve to be in business. I've been going to him for about six years. To say we have met in person three times is pushing it. I mean who does business like this? You meet for the first time very cordial charming etc. Next year drop off the 50 page folder and you never see the guy. Pick up at a later date then pay.You also NEVER know how much you are going to pay. Last year I had some issues (nothing major) but when questioned, the guy couldn't be bothered. I couldn't understand why I was being charged more money than originally told. I called today to ask about the 50 page folder and he said ,"oh I dropped you find someone else. If I didn't call him, I would not have known. Real classy guy! POS!!!!!!

John's a straight shooter and the best accountant I've ever had…read more He's understanding knows what to do that will benefit you/your family

Very unprofessional and evasive. I called about replacing a patch panel in a residential property…read moreto address inconsistent internet connectivity issues. He quoted me rough pricing to replace the panel and test the cables, but when I asked a simple question about his testing capabilities (e.g. does he use certified testers or basic continuity testers, do they verify signal integrity...): first he ignored the question saying text him pictures and the address and he'll get back to me. When I asked again, he got uncomfortably evasive and told me he wouldn't tell me how he worked! Really? Delusions of grandeur - like he was protecting trade secrets. I just wanted to know if he could do any better than what I had already done in testing the cables. I told him I wouldn't hire someone without knowing what capabilities I'd be paying for, so he said "It sounds like your fishing for information" and "Take care, Buddy". Big red flags.

First time he came to my house to fix my computer he was great. Removed a virus and was really…read morehelpful. The second time was horrible. I had just gotten a brand new computer and I called him to set it up. The very next day, I called him about a problem I had with the installation...apparently he was at work, with his real job and totally blew me off...his exact words to me, were "look it up online and figure it out". After paying him 80.00 bucks for 1/2 an hour of work, I expected a simple answer. This same computer continued to have problems, could it be the faulty installation? Who knows, it was a brand new computer, out of the box and it's been shipped back to the company. I had sent a few customers to Sam Infante, but now I'm warning others to not use him.