The Body Shop did an amazing job on my car and their service is beyond excellent. Everyone is super…read morefriendly, courteous and kind. Dino and Rick went above and beyond to assist me. Thanks for a great job!

I'm very disappointed with my experience at this body shop in Simi Valley…read more My car was there for about a month for repairs. The actual repair work came out okay, but when I got my car back, the rubber molding around my sunroof was damaged and hanging down. I rarely, if ever, use my sunroof, and this was not an issue before I brought the car in. When I brought it to their attention, they denied causing the damage but offered to order the replacement molding for me. I agreed and paid for the part. When the part came in, I discovered it was the wrong color -- gray/white instead of black, which is what my car has. I returned the incorrect part and was told they would see if it could be returned and that I could get my money back. Now they are telling me they will not refund me and that I'm stuck with the wrong part and need to come pick it up. This entire situation has been incredibly frustrating. Every time I went in, I dealt with Rick, and I constantly felt like I was bothering him or wasting his time just by asking reasonable questions about my own vehicle and the issues I was having. Customers should not be made to feel that way, especially after leaving their car with a business for a month and spending money on repairs. At this point, I'm less upset about the part itself than I am about how poorly this situation has been handled. Good customer service means taking responsibility, communicating clearly, and working with the customer to resolve a problem. Unfortunately, that has not been my experience here. Just wanted to update you I did cancel the $78 on my credit card ridiculous that they want me to pay for the wrong part that they ordered. The owner Dino called me up he left a message saying that he's going to put me to collections and this will go on my permanent record. I got to say Dino it's got to be a huge loser to try to get collections for $78 I don't need any of your business anymore.

I will definitely be recommending this place to both friends and family! They were efficient and…read morehad great customer service.

I've taken multiple cars to Thorr Auto and Tire (when it was ORR Auto) since 2012 when I moved into…read moretheir neighborhood. I've always had trust in Nate, Chris, and the mechanics and office crew. They explain all procedures before work is done, including which ones can wait longer for repair and which cannot. They do good work (so far) and their rates are competitive. Nate also offers lots of specials with discounts. I'll be back.

I had an amazing experience with this shop! I brought in my BMW for a timing-chain repair and…read moreengine mounts, and they did an excellent job. They kept me updated throughout the process, provided photos of what they found, and clearly explained the repairs. My car now runs much smoother and quieter, and I'm extremely happy with the results. What impressed me most was their honesty. Even though the repair required a lot of work, they honored the original price they quoted me and my final total was lower than expected. It's difficult to find a mechanic who is skilled, transparent, and fair with pricing, but this shop truly delivered. I highly recommend them and will definitely return for future repairs. Five stars!

I had an Ac issue and they did an amazing job. Andy and his team are on point and genuinely try to…read morehelp. They stand by their word. Thanks BB Auto Repair.

Was recommended to me by a buddy at work, busy spot but extremely reliable and trustworthy. Fixed…read morethe transmission on my work van and left it like new! Check engine light came on my daily driven truck, he ran diagnostics told me what it was and advised me that my truck wouldn't pass smog that way but wouldn't effect overall performance and wouldn't waste more gas was just a matter of not passing smog. Said ultimately was my choice to fix it now or when the time came to renew registration and a smog was required. Drove it for about a year with the light zero problems and took it to him when I had more cash and the tags were up for renewal. This guy is legit! Prices are not cheap for the work he does but he does have the overhead of a shop so it's understandable. Plus you leave with peace of mind with warranty on all the work he does. You get what you pay for and Painter Transmission is worth every penny and dollar Felipe quotes you. Thank you Felipe!

I've been going to Felipe for roughly about 19 or 20 years now. He's the last of the honest to God…read moretrans mechanics. He doesn't BS you and always gives you options. I've never had any issues with any of my classic cars he's worked on and believe me he knows classic cars very well. In Feb 2024 my Chevy Silverado blew the rear differential and I took it to Felipe. He recommended that since I needed to replace the 373 differential I should put in a 456 instead. It cost me a couple $$ more but boy am I glad I listened to him. My 2008 Chevy never towed or ran more efficiently and on less gas then it does now. To those 2 haters that left a bad review was probably cuz they didn't listen to his recommendations that he told them. I know this man he's honest a great family man a good religious man and is very meticulous of his work and ethics and is always appreciative of you bringing your car or truck to him. Thank you Felipe for always being there for me and helping the general public in driving away in their vehicles feeling safe and secure and always lives up to his warranties and promises. God bless you Felipe. Eddie B.

Blacky boys best auto repair shop to get your cars fixed, been knowing this man for years. I don't…read moretrust anyone else with my car service, very experience and knows his work well. I highly recommend very trustworthy with any car issues from oil change, brakes, transmissions or car trouble he's my go to mechanic.

Great shop! I got my car fixed for well under the price all other shops quoted for the work. Will…read moredefinitely be by new auto shop.

I texted to confirm the cost of an oil change. I provided the make, model, and year of my vehicle…read more I was quoted $91.95. I scheduled the service later. I took my vehicle in and they quoted a new price $100 HIGHER! I showed them the text message but they refused to honor the price. I'm editing my review. After I left, they dug in to find out what happened. They reached out to me. They found what happened, apologized, and made it right. I couldn't ask for a better resolution. I am often aware that mechanics could easily take advantage of me. This shop is honest, and does right by their customers. I will be back, and I encourage everyone to check them out. I have already told several people to give them a call. Thanks for your professionalism guys!

Excellent work, very competitive pricing, easy to communicate with they listen to your problem &…read morethen do their own diagnostic check to ensure the work done corrects your problem.

The absolute best mechanics in town! They are super honest and trustworthy and are family owned…read more I've been coming here for over 15 years and they always do a good job and at a fair price. I don't go anywhere else and send all my family and friends their way.

Came in to get an alignment done on my vehicle I like that they did not try to sell me unnecessary…read moreservices like other shops do they stuck with only the maintenance I requested After dropping off my vehicle I decided to purchase new tires since I was already there and they needed replacing anyways and again they did not try to upsell me anything service rep gave me a good deal and also gave me exactly what I was looking for instead of insisting on me purchasing the high end expensive tires In all had a great experience they even got my car out that same day even though they were crazy busy!! This is also my first time purchasing Firestone tires and even though I got their budget tires I've already put just over 500 miles on them and honestly no complaints so far just as good as my old good year tires I had replaced

I got new tires here for my RAV 4 and the service is excellent they offer free alignment too…read more You can wait in the lobby and watch TV and sip free coffee or you can walk to nearby Montclair Mall.

Absolutely the BEST customer service. Was in and out of there in 15 minutes getting my tire…read morepatched. I've always gone to big chains and was skeptical going to a small shop but these guys really shinned. Thank you soooo much for your super fast and professional service. 10/10 will recommend.

BAD SERVICE!!! I…read morepurchased two brand-new tires from this shop because the employee assured me they were high quality and offered at a great price. Based on that recommendation I agreed to buy them. Just two days later, one of the tires blew out while I was driving on the freeway. Thankfully, I had just dropped off my kids before it happened because I can't imagine how much worse the situation could have been if they had been in the car! I almost lost control and crashed! This was a terrifying experience especially considering these were supposed to be brand-new tires! I expected them to be safe and reliable, not fail after only two days.I will never come back here again and do not recommend buying tires from this business. Based on my experience, the tires were not durable, and I no longer trust the quality of their products or the recommendations they give customers!!