Whenever I would go out of town, I would have Waterloo Pet Services (aka Janice and Murray) come by…read moreto check in on my 4 cats. The first time I met J&M, they came by to get to know my pets and collect the key. They took a lot of time saying hi to each cat and learning about her personality. I immediately felt safe leaving my animals in their hands, and from that point I used their services many more times, including over the Christmas holidays. I was always so impressed with their care. They would call if they had any questions, clean up very thoroughly, and write a very cute report of who did what and how much everyone ate. They would also play with my pets and keep a close eye on how everyone was doing, which was impressive because I have two anti-social (ex-feral) cats. I loved coming home and reading about what my pets are up to! I don't have J&M come visit anymore because I moved away from Waterloo, and I deeply miss having such a great resource nearby. I highly recommend Janice and Murray and WPS. They have fair prices and they care very deeply.

From the owner: In your home visits by a professional, certified Pet Sitter are available for dogs & cats, in…read moreKitchener - Waterloo. We provide a great service for you during vacations, long work days and for those times when you just can't be there when they need you. Each in-home visit is customized to meet the specific needs of you and your pet(s). Whether Fido needs his medication, Felix needs some love and his litter cleaned or your little one needs some exercise and a pit stop, we are there for you and your treasured companion. All services can be combined and customized, contact us to see how we can fit into your routine. A free consultation is always provided some days before booking to get to know you and your pet(s). References are available anytime.

Denise is two-faced, unethical and extremely untrustworthy. Her and her dog Walker Serrena have no…read moreboundarie. They are just watching to see what false accusations they can conjure up. Keep your guard up because under the guise of caring about your cat or dog they gossip and look fir ways to abuse and betray. I was actually using this "service" respectfully and they went behind my back to contact a vet I had to lie and give a false complaint each to this Vet. I have a black & white copy of their lies and false complaints against me re my pets from the Vet in one of my pet's health record. This review is factual and I have proof of what Denise & Serrena UNPROFESSIONALLY did in betraying a then paying client in early August 2022. My experience should cause you to find another company because this "company" is NOT professional, is unethical, intrusive, and cannot be trusted. I used their dog walking and Pet Taxi services and while I was (until I fired them) a good and trusting customer they were lying - BETRAYING me behind my back to an unprofessional Vet. They had no right or even logical reason to lodge any FALSE complaints against me and the excellent loving care I take of my pets. Denise and Serrena in my experience are incredibly controlling, unscrupulou, untrustworthy and emotionally immature to unstable. If you hire them you too could be abused in the ways I was. They each told their own lies to have tge unprofessional vet call Animal Welfare FALSELY on me in what was established as an UNFOUNDED complaint - both complaints were deemed UNFOUNDED - patently FALSE. Beware if this sad excuse of a "company" that for no logical reason whatsoever lied about me while I was paying them for services - trusting them - THEY ARE UNTRUSTWORTH.

From the owner: We love caring and connecting with animals and creating ever lasting relationships. We provide…read morecare for your fur baby as if they were our own and ensure that they receive the highest quality care while you are away.

I sure miss this place. I trained three generations of dogs with Ellie and trusted her to look…read moreafter all of them. I'm so sad they didn't reopen after the fire. I also think it's terrible how people treated her when that happened.

Don't trust this business. I paid for training and she closed her doors the day before we were set…read moreto come in. I never got my money back despite contacting her several times. She also failed to give me any options for days to make up the sessions. Total scam.

Chefs kiss to this place. I cannot recommend them enough! They are such a pleasant staff to deal…read morewith. They were able to figure out what was wrong with my dog instantly, didn't do any unnecessary and expensive tests, explained things throughly and allowed me to ask any questions I had and answered them perfectly. She constantly made me feel reassured that my dog was in good hands and was a total sweetheart. Every vet at this hospital that I have come into contact with is competent, friendly and gives my dog the best of the best treatment. They make sure a solution is found and that no unnecessary costs are paid. If you want the best treatment for your dog or any pet, this is the place to go. I live an hour away from Kitchener (in Hamilton) and I would happily do the hour drive any day of the week instead of going to any vet in Hamilton, because the service here is 10x better than anything I've experienced in Hamilton and honestly is not even in the same league. (The price is also cheaper which is a huge bonus!) Best vets around, period.

Nice enough staff. However twice now I've been quoted on veterinary services and been under quoted…read moreby several hundred dollars, coming time being charged far more than expected! Would NOT recommend if on a budget of any sort.

I asked Mandy to come to my home twice in one day for a walk and then a walk and feeding while I…read morewas in a wedding. From the moment we began communicating Mandy was so lovely. Prompt communication, friendly replies, very accommodating, reasonable prices. She was really amazing to deal with and eased all my concerns about walking a skiddish rescue, the rescue actually really loved her. I will hire Mandy every time I am in Waterloo needing help.

From the owner: Providing fun and stimulating dog walks and in-home pet visits for tails of all types in the…read moreKitchener Waterloo Region.

From Yogi I wasn't…read morealways this proud 150-pound brindle Akita you see today. I was a scared, reactive dog when my human found me. I'd been abused, and later, after finally finding a safe home, someone broke in... and I was beaten again. I don't trust easily. I bark when I feel unsafe. I protect my space fiercely. I need distance from other dogs--not because I don't care, but because I care too deeply and don't know how to show it safely. But my human understood. They walk me on a 6' lead, often shortened to 2'. They sit on the ground beside me when I'm overwhelmed. They give me time, space, and safety to choose connection. That's how I learned how to say: "If I turn sideways and offer my shoulders or my butt... you can touch me." It's not much, but it's my way of saying "I trust you." And Justine listened. On October 4, 2023, Justine became my personal walker once a week. My human told her the truth--every challenge, every warning. She had every reason to walk away. But she didn't. She stayed. She followed my signals. She gave me 15 minutes. Now we do 30-minute walks once a week. She must really love me. Then, on January 2, 2024, I met Laura--and fate stepped in again. I didn't know she worked with Justine. Now I have two amazing humans who take me out twice a week. They get me. They give me time. And I give them my trust. To the anxious pups, the misunderstood cats, the shy reptiles, the quiet rodents hiding under blankets: You are NOT broken You are NOT too much You just need the right people who will wait for you to feel safe I'm Yogi. I'm a 150-pound Protection Fluff with a gentle heart and a rough past. I don't take love lightly--but once I give it, it's forever. Sloppy kisses and steady eyes, --Yogi From Yogi's Human: Yogi came into my life with scars--some I could see, many I couldn't. And while I helped him find safety... he helped me survive too. Watching him grow from panic to patience, from tension to trust, has been the most powerful journey of my life. We have good days, tough ones, and breakthroughs. But we keep going. To Justine and Laura--thank you for stepping into our lives. You didn't just help my dog. You made it possible for me to breathe a little easier too. To everyone walking a reactive pet journey: Progress isn't linear. Love is a process. You're not alone. #ReactiveDog #AkitaStrong #DogHealingJourney #AdoptDontShop #RescueToRecovery #BrindleAkita #DogLove #AnimalRescue #YogiTheAkita #ProtectionFluff #TraumaRecovery #ServiceDogInTraining #GentleGuardians #YouAreNotBroken #justintimedogwalking

I highly recommend boarding your dog with Justine. She has taken care of my Oliver on so many…read moreoccasions and she treats him like family. I've been able to enjoy my vacation y so much more knowing that he is safe and well taken care of. She also send me updates so I can see how well he is doing.

I am so sad. I have a 15 year old Coton du Tulear. My old groomer had to quit due to a bad arm. I…read morewas happy to meet Kristen and she seemed nice. But Cash was brutalized. Worst cut ever. I don't know if her clippers were dull but he was shaved with long patches left. His legs were always hand scissored but she shaved them as well. Face was shaved down and patchy. He looks like he was rolling in a field all day. Not soft and fluffy. Wish I could post pics. And I had to cut his bangs which were choppy and crooked. His groom always took a minimum of two hours but she was done in one hour and his ears were wet when I picked him up. we left in -20 c temp. so upset. I've been trying to load pics but they won't load.

I do not know about Dog Walking, but, She Is an Expert Groomer at very low prices! My CAT is So…read morelong haired that I get it All cut twice a year, and I can Barely Touch MY Cat!! Done Purrfect (sorry) every time for Half the price for the last 5 years. Cat groomers are A Special Breed, with Specialized Training and the 'Go4Walk' has it All. I *Have* done a Cat Bath Myself....uh....ONCE!!! It is Major Trouble, so I cannot Imagine How a 30 minute *CUT* is done, without Blood (on the Groomer!) ? Signed, "Cat owner for 50 years"