Everything Very caring team! My dog was so happy to be back at paws grooming salon They listen to your requests and definitely love their job read more

We love Nikki! We've brought our dog here since we got him for baths and nail trims. Nikki is always very accommodating getting us in for an appointment and is quick and very thorough with his nails. read more

We (and our dog Asher) just love Paws and Nikki! The self serve wash stations are an easy and convenient way to get our short haired boy squeaky clean without destroying our backs in a bathtub with everything we need, and Nikki is just wonderful with him for pro nail trims. We've been coming for years and plan to keep coming back for years to come. read more

We love Nikki! So accommodating, sends reminder texts the day before appts, and makes our girl look flawless everytime. Don't let our pups face fool you, she loves her after bath looks and her complimentary bandana she gets each time. She also stays soft for so long, smells amazing and Nikki also really keeps tabs of what you like your dog to look like after their appts, so I'm never shocked at the outcome when we pick our girl up, always satisfied! read more

Paws Grooming Salon - Pet Groomers Near Me - Cotati, California

Excellent service! I called later in the day asking to schedule an appointment for my dogs anal glands, and she was able to get me in the following morning first thing! Also gave me some good education on dogs and their anal glands The salon was super clean, super cute and my baby was handled with lots of care! Will definitely be making this my regular place for my dudes anal gland needs! read more

I googled before coming to this place, and I got what I expected and more. Nikki is very professional and knowledgeable. She helped me with my "crazy/ stubborn" chihuahua and OMG I wil be back. Thanks for helping, guiding, and educating me about my dog. Even when we talked some minutes you guided me more than anybody else have done about my dog. Thanks so much !!! Cristina and Harbor read more

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We got turned away because my dog is a pit bull. after I explained to the older lady hat type of dog he was she then proceeded to say "is he more pit bull ? or more boxer ? as if that mattered for a nail trim? just say your not experienced with the service you're trying to provide . or matter of fact just say you don't like pitbulls. she then proceeded to tell me she's the only one in the whole building that does nail trims .... no one else does them. and she couldn't take my dog because she just had carpel tunnel surgery? how does that make sense ? take a leave of absence if you cannot properly do your job . please cancel this place . Mind you, he had gone here two times prior and they made him bleed a lot . so don't go here ! go somewhere else who's hands you trust with your furry babies ! read more

We drove all the way from SF to wash our pup because no dog washes in SF are open yet because of COVID. We made an appointment for Saturday at 9am and the facilities are super nice. The place is really clean with plenty of soap and amazing strong air blowers for our fur baby. The owner is also really friendly and nice. Shame this wasn't closer else I would be here regularly! read more

Can confirm..the vibe in here is way off. The customer service, aka, snide remarks spoken to other clients on our behalf were at the very least entertaining. Nikki the owner gave us her best passive aggressive 30 second explanation of how to use her basic self service dog wash station. After we were done, I also got to be reprimanded by not closing the gate within 2 seconds of me walking thru it. Which was okay, cause I was able to hear her mock me to her other clients... So all in all it was entertaining, and a laughable experience. Had to pass on the "buy 10 washes and the 20th is half off" pitch tho, bummer. Be sure to check out the K9000 dog wash at Western Farm in SR. That's the place to go for friendly, non passive aggressive interactions, and a solid dog wash station. read more

Called to make a appointment discriminated my dog said they didn't have any availability for my type of dog. I would not recommend!

I've been meaning to post a review on this app for a long time: Nikki is without a doubt magic at what she does. My fur baby is difficult (that's an understatement) to handle when his paws are handled - somehow she has always been able to trim his nails, perfectly, and with no cuts or bleeding or anything like that. She's very professional and naturally very sweet to all the dogs. read more

I'd give her a -5 stars if I could. As an owner of a service business I have to say Nikki is horrible. Very condescending, pretentious and impatient. I do not recommend her!! read more

I have been taking my Australian Shepherd to Paws Grooming for years. He is not an easy client, but Nikki is always patient and gentle with him. Nikki listens to my grooming request and my boy always looks great. Paws Grooming Salon is very welcoming, extremely clean and the staff is friendly. I like using the self serve tubs for my other dog. The equipment is in great shape and the steps into the tub are very helpful for larger dogs. I highly recommend Paws Grooming Salon and I will continue to take my dogs there. read more

This place was awesome and extremely reasonably priced. They are patient, professional, and competent. After one visit, I am a loyal customer. read more

It was our (dog & me) first time at Paws Grooming Salon and a nice surprise to find a clean self serve dog wash in Cotati. Nikki explained the amenities on hand and loved the stairs on wheels that tuck out of the way. I have experienced several other self serve dog wash services over the last 20 years and happy to have found Paws Grooming Salon. We will be back. read more

I had scheduled an appointment to have nail trimming performed for my two dogs. When booking the appointment I was told she would work on one dog in the back as I was to wait with my other dog in the lobby. Not realizing I had arrived a few minutes early, I was told not come in to the building yet. (that was fine) Funny thing, no other person or dog left the building when she (Nikki) came out 7 minutes after my appointment scheduled time. She came out and asked me to leave one dog in my car. It was 72 degrees out and I told her it was too hot to do that and besides I could get a ticket for doing so. Not to mention I would never leave my dogs in the car like that. She proceeded to tell me that I had a bad attitude and did not want to service my dogs. I WOULD NEVER EVER REFER THIS PERSON, NIKKI AT PAWS GROOMING SALON, FOR ANY SERVICE. IT IS OBVIOUS TO ME SHE IS NOT A CARING ANIMAL LOVER. read more

My husband was getting our dog's nails clipped and was about to wash him. All this by appointment due to social distancing. A women walked up to the door early for her appointment. Nikki asked her to wait for my husband to be done before coming in. She was obviously annoyed that she had to wait. She kept looking inside to see why she had to wait. Body language showed she was not happy. While my husband was still washing our dog Nikki went out to talk to the woman. Whatever was said the woman then left. She then posted a negative review here. Paws Grooming is the cleanest facility we have ever used to wash our dogs. With the new social distancing and cleaning protocols we all need to calm down and support wonderful small businesses like this one. read more

Called hoping to get a nail appointment for my dog Sasha. She was able to fit me in and I was impressed the second I walked through the door. She is so knowledgeable and was great with my very finicky and wiggly husky mix. She has a great way with dogs and gave me great advice to help make Sasha more comfortable in the future. I will be back soon! read more

Our go-to place for our little family member. They work so well with our dog (Boston Terror) especially cutting his nails, let alone freshing him up. Cutting our dogs nails (on our own) is impossiable for us to do, but Nickie has the magic. She is awesome. Kirk and Steph read more

This grooming place looks very clean. Parking is a little tricky however. The reason for the low stars is because of the customer service. I am huge on service. I went in today to get my pup cleaned at their self service. I was talking to one of the ladies who work there about their services. She then asked what kind of dog I have and I told her a lab mix. She then looked over to him and then told me "More like a pit bull mix" and then proceeded to stick up her nose at him and became very rude and short about the services offered. I was very upset by this. It was extremely rude and why on earth would you correct an owner even IF they are wrong. There also much more nicer ways to say it as well. IE oh I think he has some pit bull as well. You don't have to be rude. There was another employee who was super kind and asking how old and giving him cookies. But the other lady put such a sour taste in my mouth that I thanked them for their time and then left and took my business elsewhere. read more

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This is my go to salon! Nikki, the owner, ensures her shop is VERY clean. I also appreciate her efforts to ensure all animals are treated respectfully and the atmosphere is calm for the animals. read more

Nikki is one of the most condescending people I have ever met. She has groomed my dogs for about three years and and I thought I had a good and trustful relationship with her. All of sudden I get a random text today after I drop my dogs off like I normally do that says "I will no longer groom your dogs, have a nice day". I have never seen anything more unprofessional! The only explanation I got was that she does not like grooming yorkies or any terroir dog because they do not sit still. I'm sorry, but you can't really pick and choose what dogs you groom when your business says it caters to all! As a business, I believe that Nikki should be trained enough to freon all dogs whether they wiggle or not. read more

Business in not accepting new customers. Might as well be closed. Bad business model. Will never retiurn. Got an appointment elsewhere on the very next call. read more

I love taking my dog to Paws. It is always so clean and bright inside. Nikki is great. She will do exactly what you want done. When she gives a suggestion, and you give the green light, you find out she is so knowledgeable about what she does. My dog comes out looking so handsome and smelling like a coconut dream. read more

Paws Grooming Salon - Hamilton even got prepped for Memorial Day. Thanks Nikki. - Pet Groomers Near Me - Cotati, California

Clean, friendly, helpful. Just a spectacular staff here. I'll be bringing my dog back here and recommend friends or family. Thank you for being awesome. read more

Melissa was so sweet with my grand-doggy Charlie! He has super itchy skin and she bathed him with a fragrance free oatmeal colloidal soap. He is so soft and fluffy. She keeps his nails in shape and I'm learning so much from her about my Charlie. It's our play-date place to go! Thank you Paws Grooming. read more

Love this Place! Nikki and her staff are always friendly and accommodating and do a great job! Nikki always remembers my pugs and treats them with care and love. I appreciate having Paws Grooming Salon near home! read more

I was Very Happy with my dog suzie's Grooming. Highly recommend Paws..It was a Pleasant and clean environment. Will be returning!

I have used Paws for the past 5 years. Since my Goldendoodle was 4 months old. We moved out of the area a several months ago. If you are lucky enough to be on Nikki's grooming list consider yourself very fortunate. She is by far the best groomer around. I said list because one person can only have so many clients. She only has so much time. So YES she can choose what dogs/dog parents she wants to work with. So, treat her with kindness. She works very hard. She takes wonderful care of her dog clients and their owners. My dog loves her, loves going to get groomed. She is a real groomer. She takes care of the ears, paws, points out issues and helps. If you are looking for a great groomer I would suggest getting on her list. Or her waiting list. She will manage your appointments. And keep your dog looking great. I have used PAWS self-service dog wash lots of times. It's easy, cheap, and kind of fun. You do need to call before just showing up to see if a station is available. Stairs to walk your dog up into the tub. Everything you need including towels and a great professional blow dryer! And no clean up at home! I have used a new groomer in Roseville. It has been a very bad experience. They do not pull ear hair and trim around the paws as well. I noticed the ear hair and requested it be done again on the next appointment. It was not. Several weeks later my Goldendoodle ended up with double ear infections and a hematoma on his ear. $ 600.00 later from the vet here we are. The vet told me it was a grooming issue. Not pulling the hair out of the ears. Lots of dog breads have this issue. If not taken care of they end up with ear infections. As the vet handed me a bag full of hair and wax pulled from my dog's ears. I reached out to the new groomer and was told that they do not do that standard. You must request it. And I did. Point is.....why is it not standard for them? That is not professional grooming. I drove to Nikki this week. Explained what has been going on. She stayed after hours and groomed my Goldendoodle. Avoiding his ear stiches. He looks fabulous! He loves her. Ran right into her arms and ran around the place. He missed her. Nikki is a wonderful person beside a fabulous groomer. I wish I could take her with me. I think I may end up driving back from some grooming appointments now. Karen Zebrowski and Jafar the Goodendoodle 09/2021 read more

This a great place. Nikki is so great with our dog, does a great (and fast) nail trim with dremmel (our pup is not fond of pedicures). She's done before you know it. The tubs are always clean ( the whole place is), and it's clear that Nikki takes pride in her work and her business. read more

Nikki has been so helpful in information about the dog grooming business and both women here are personable, helpful, and all around amazing. read more

I can't say enough nice things about the quality of services provided. Nikki takes the time to know each animal and any special needs they may require. She is a true professional and I felt that she was truly interested in each of my 3 dogs. The place is immaculate and she did a great job on my dogs. I also love that she has tubs available for you to use if you want to wash your dog yourself. Her prices are very fair and reasonable. I highly recommend! read more

I'm so glad I found this place! Normally I wash my big dogs outside with the hose and cold water and I end up with a backache. This place is the best self-service dog wash around! Especially for my 100 lb Rottweiler. All the supplies you need are provided! From the shampoos to the towels to the amazing blow dryer! And the owner is very nice and knowledgeable. You couldn't ask for better pricing either. read more

Paws Grooming Salon - Madison's 1st "salon" bath. My mama didn't think I'd jump out so she didn't tether me...oops...I jumped out! Then came the tether! - Pet Groomers Near Me - Cotati, California

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I found this grooming salon about a year ago and have used both the self serve and the full service grooming. They do the absolute best job and are so sweet! Nala always leaves pretty and smiling. I am going to miss them and wish I could take them with me when I move! read more

Paws Grooming Salon - Nala after full service and hair cut! - Pet Groomers Near Me - Cotati, California

I always give Nikki a great review she is outstanding as a person and an outstanding groomer this post is in response to another post by Wanda B who gave the salon a 1 star because they could not accommodate her lol being a hairdresser for 43 yrs these type of people never stop amazing me , so I went to her yelp page she has nothing really good to say about anyones business but she has plenty of opinions well it's like I always say opinions are like assholes everyone has one and as she's demonstrating she's a big one .So here's to Nikki Not taking her and avoiding a bad yelp anyway since it's her MO . Thanks for the great job Nikki you dodged a bullet there read more

We love Paws Grooming Salon. We use the self serve wash and let Nikki cut our dogs nails. They do a great job keeping the place clean and charge very reasonable prices. read more

I took my dog in for a bath and grooming and I couldn't be more satisfied. I especially like that my dog is given the attention he deserves and isnt locked up for hours waiting to be groomed. I will definitely be going back here for a long time to come. read more

Paws Grooming Salon - Pet Groomers Near Me - Cotati, California

What a great place to go and wash your puppy at! The water was warm and had a great spray, good shampoo and clean towels. I am so glad I found this place! I have a little fussy dog and she did great in there. I would recommend everyone to go in and give them a try! It was awesome! read more

Nikki has honestly been a hero to our family! She is much much more than just a groomer. Her background from working for a vet helped our dog and us tremendously. I first discovered Nikki when I was on the hunt for a new groomer and found her coupon. I was immediately impressed with the time she spent with me on the phone addressing my concerns and needs for my older dog. It had been recommended by the last groomer that he be sedated. Nikki addressed all of my concerns with that approach and wanted to meet and work on him first before looking at the idea of sedating him. She did not find sedation necessary and I was amazed with how great he looked and how happy he was when I picked him up. Her skill is fantastic. I could not have been happier with his haircut. He smelled wonderful and continued to smell great for a few weeks after. I am not sure what product she uses but it was definitely an upgrade from what we were used to. Nikki really has a way with dogs and I attribute that to her extensive knowledge. I would literally have to drag him in the door to our previous groomer. He was nervous the second time we went to see her and she just simply walked out and began petting and reassuring him. He walked right in with her as if to say "Oh yea I remember you. You are good!" I was really appreciative of Nikki when I called her for advise after a bad visit with our vet. She was spot on with everything and really made me feel better as well as Buddy. Our sweet Buddy just passed away and I am beyond thankful for Nikki's love, help and support in Buddy's last weeks. She was way more helpful than our vet of 15 years!!! I could not recommend a better person and groomer for your beloved pet!!! Thank you Nikki!!! Send to a Friend Link to This Review Write an Update Edit Remove read more

We have been taking both our dogs for quite awhile--for both self-serve washes (which are super convenient and very affordably priced) and for regular grooming services and I cannot speak highly enough of this business. Nikki, the owner is a warm, friendly person who is great with dogs, and the environment is cozy and clean. The location is also very convenient! We love Paws! read more