Super positive experience!…read more Rachel did a wonderful job on Zeus! All services were explained in detail, everyone was so kind and patient, communication was timely and effective, could not be happier supporting local businesses! Thank you guys so much and see you next time!

We had our first visit at the Dog House Pet Salon and they did such a great job with our dog…read moreJunebug. Junebug is a sensitive little diva of a chihuahua and she can be a bit emotional about going to a groomer. She did absolutely wonderfully with Maddison and had no pouting at all afterward. We appreciate that Maddison took good care of our baby and she felt at ease and safe with her.

I love it. The service, products and location…read more Particularly we love the grooming service. They are responsive, does a good job and communicate well. We have a grumpy senior dog that could be hard to handle and they did an amazing job taking care of him.

Always great service. Dogs look beautiful after grooming is done. Punctual. Professional. Love it…read morehere!!!

This Petco was great. I came in Thursday, 3rd of July, I…read morefound two abandoned kittens on a dirt road, I needed supplies. The ladies at the Store were absolutely great, helping with prices, friendly, it was a pleasure to shop there. I came in again for more supplies, Sunday I also have three little dogs, one taught in English and German. I use to train dogs for the police department. Also a Fire Fighter EMT. Sunday again, all employees, enthusiastic, friendly, helpful. It was a pleasure . Thank you.

Perhaps the girl with the drawn on eyebrows (her name starts with a G, I can't remember her full…read morename), could benefit from some customer service classes?! Every single time I have come in there, she is rude and has an attitude. I have now stopped coming to this store, and I go to Lee's Feed or Clifton & Warrens instead. They are happy people with smiles on their faces, and they are so willing to help and answer every question. They don't act like your question is stupid or is bothersome. I am really looking forward to the new Petco opening in Placerville! Hopefully the employees will be friendly, or at least friendlier than she is at the Cameron Park store!

This was the first time we bought my Winnie and she was a bit of a mess but Kimberly's did a…read morefantastic job on my little girl. She was a brand new dog. I would highly recommend anyone to go get their dog groomed. I'm so happy with the work Kimberly did with Winnie . Thank you so much !!. Anyone with a dog that needs grooming Kimberly's is the place to go . So come to see her .

Kim is great with my dogs. The big guy only needs an occasional nail trim, but the little guy with…read morehis long hair needs a full groom. He always comes home clean and beautufully trimmed. I highly recommend.

The best groomers! Stacey is amazing to my baby girl. Her and Colleen have been with her since she…read morewas a baby and she knows both of them. Total wiggle butt when she sees them. All the staff is phenomenal and beyond accommodating.

Love this establishment. Have been bringing our Pomeranian…read moresince he was a baby and he has a special connection with his groomer, Ray. She is amazing, patient and always makes him so beautiful. Plus the staff (Colleen) is wonderful and incredibly accommodating. Highly recommend!

So many glowing reviews here on Yelp. THIS ONE IS A CAUTION. I scheduled an appt. with this…read moregroomer because of the reviews. No time in a cage sounded good to me, and I made contact through Yelp's site. We arrived on time and learned that the groomer had contacted our vet to get proof of a Rabies vaccination. This felt a little intrusive because I told the groomer that I would happily provide proof. No big deal, so I let it go. We arrived with a photo of my dog's breed (Cavapoo) written requests/instructions on what I hoped for, and notations on the photo. "Not too short please; left about 3/4 of an inch. Please keep her muzzle full and round. DO NOT CUT OFF HER EYELASHES." "That's too short! You'll be back in 4 weeks, and that is not a photo of a your dog's breed." The groomer said. It absolutely was a photo of my dog's breed, but it wasn't worth pressing. We were told that we would receive a call "half an hour before she is ready." We shopped and killed time. Two hours passed and concerned, we called to see if we could retrieve our pup. "She is not ready yet. She is giving me a hard time trimming around her face. We'll call you when ready; about a half hour." The thought of my little girl being on the table over two hours was concerning. We tried to do some more shopping but were too worried. We called after more time had passed. "Another 25 minutes! We'll call you." We drove over and knocked on the locked door. It was partially opened and we were told "Another 25 minutes!" We waited another 20 minutes. "That's enough!" my husband said. "Let's get our dog." We knocked on the locked door and when it was again only cracked open, we made our way in. We paid with a tip. The GROOMER DID A BEAUTIFUL JOB ON OUR DOG'S BODY, but HER LITTLE FACE WAS RUINED! Her eyelashes were gone! Her muzzle was shaved from her eyes to the tip of her nose and was shaved so close that she had razor burn. Her chin was trimmed flat. Her head was shaved so it looked like she had a Neanderthal bulge. It will grow out, but I am heartsick that I put my puppy through hours of grooming, and angry that her beautiful little face was so horribly altered. THIS GROOMER TALKS AT YOU AND DOES NOT LISTEN OR TAKE INTO ACCOUNT YOUR WISHES! It's been two weeks since this occurred. I wanted to wait 'till I wouldn't be writing this in anger, but BEWARE!

I adopted a small old stray dog from a shelter in Sacramento. The poor dog was very dirty, smelly,…read moreand had matted hair. I called Cheroane the same day and she made me an appointment for first thing the next morning. Not only did she do a great job grooming this somewhat unruly and aggressive dog, but she discovered a paw injury the shelter had overlooked and also made me aware of possible dental issues based on the dog's behavior. The dog also had dry skin and hair loss issues so she gave me some really helpful tips/info on that too. I'm so appreciative of her help and will definitely be taking my "new" old dog back to her.

Stephanie did an Outstanding job grooming and cutting our mini-American Eskimo Ollie! She is also…read morekind and caring and we could tell Ollie appreciated Stephanie's kindness.

Horrible pet salon, we always take my dog here to get his haircuts and it never went bad up until…read morethis recent time. My dad picked my dog up, Stephanie the manager was the one who cut his hair and when he got picked up all she mentioned was how "he was just a little nervous" and that was all. No mention about the wound or dry blood on his fur. The two days after I noticed my dog was acting odd and unusual anytime someone pet him he cried and seemed like he was hurt, at first I thought it might've been a random injury within because there was nothing wrong with how he was walking just a little more bit scared than usual. Then around third day I came home from work and sat on the floor to greet him and pet him sure gently just putting my hand over his head to back massaging very delicately, and when I passed his head he cried and I also felt a hard scab like thing. I then told my dad and aimed the flashlight on his head to see what it was and all we could see was dry blood and the screenshot within the last image provided was what we saw. We think only knew it was due from his haircut because he had only been acting weird after coming back and crying randomly. We then went to the salon the next day early opening and brought him so we can see and they immediately tried defending there staff, yes apologized for the very least and offered to either clean it up as best they can right now or go to any vet place to help him further more. They also mentioned the charges would fully be covered so we took him to the vet the day after and they told us theyd have to sedate him which was super scary knowing he just turned 13 years old, and not only that they mentioned the cut was analyzed as a blade cut from the haircut gear they use and that the cut was one centimeter deep and width in size. The cut was also infected due to the time passed since after his haircut and it would've all been significantly less traumatizing and less painful for my dog if they would've just told us the mistake that occurred. If it was said day of it wouldn't have been infected nor needed so much more to go through but the manager Stephanie didn't wanna take accountability clearly. I understand mistakes happen but you were with animals these are peoples children please speak up even if it was a big mistake! Not only that after my dad sent the billing like they said to send the billing of and they were denying it fighting against paying it. The craziest part is the pet salon said that the vet told them it was a "bump" not a razor blade cut and so my dad had to call the vet place and ask if they got called by a certain number which was the salon and said they never called and never said that. After so much back and forth with a few days passing of them fighting against trying to pay the charges the vet was in contact with the pet salon and at the end the pet salon paid up. Which was super embarrassing, how are you gonna fight against paying for one of ur clients injuries you guys caused. If anything you guys should be quick to accepting to help after hurting our dog. We also asked for the footage and the owner kept trying to say he couldn't because he had to protect his employees as if their employees were the ones who got hurt. You guys genuinely are heartless and lack so much accountability and sympathy, cant image working at a pet place and hurting a dog and denying to show the film, paying to help, and even fighting against a case like this. Also if you "can't show the film to protect ur employees" what is there protecting for if you guys are claiming there was no harm done. You guys are horrendous.