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    Paws First

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

    Services - Paws First

    Dog walking

    Private dog training

    Paws First Photos

    Recommended Reviews - Paws First

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    6 years ago

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    PetSmart

    PetSmart

    (20 reviews)

    5 stars for customer service, 1 star for cleanliness. We needed an FAA-approved pet carrier so that…read morewe could take our cat on a plane. When we arrived, there were a wide array of carriers available and we weren't sure which one to buy. One of the store employees went above and beyond to help us find the right carrier, even going online to double check our airline's size regulations and recommending other items that we might need. She also opened up another register to personally cash us out rather than have us wait in line. I was surprised (in a good way) at how much she was willing to help us. The store is apparently being renovated right now, but the dust and dirt is out of control. I worry about the birds and small animals in the store breathing that in 24/7, as well as the employees. The carrier we selected was absolutely covered in dust and dirt, to the point that the employee who helped us got a duster to brush it off for us and it created a huge cloud. Everything we bought from the food and water bowl attachments to the carrier was covered in a layer of dust and dirt. Also, the floor is unsightly and in disrepair. I hope that it's included in the renovation project, because it really needs updating. Even with the renovations in progress, the level of dust and dirt on the merchandise is unacceptable. There needs to be at least one employee dusting and facing the items on the shelves daily. I've worked plenty of retail jobs, and most of my former managers would have flipped out if our merchandise was that dirty, renovations in progress or not. I would shop here again, but not until the renovations are done, the shelves and displays are wiped down, and the merchandise is properly cleaned.

    Dog Grooming: Things started out okay with one of the groomers, but it got worse over time. The…read morewomen in the area (no men) spend their time laughing, joking, gossiping not paying close attention to their dogs. No management cameras to monitor groomers. First couple of appointments were fine. Then, on the first bad occasion, the groomer used a shampoo that made my dog's hair fall out in small clumps. When I questioned her, she said that my dog probably had an allergy. Okay, I can understand that might happen. The next appointment, when I returned, my dog's fur had been gouged on her backside by clippers (this was later verified by a groomer at a professional salon). When I asked the groomer what happened, no apology, no explanation, just "It'll grow back." I was not happy and when I questioned the groomer about why it happened, I got no plausible explanation. I left and decided not to return unless absolutely necessary. I do not recommend PetSmart for dog grooming. There's too much staff playtime going on instead of paying close attention to the dogs. Managers are not monitoring the groomers. Sadly, PetSmart could be a top-notch company with great employees, but the people chosen for this location are poor examples of professionalism.

    PetSmart

    PetSmart

    (16 reviews)

    Paid another quick visit yesterday. Store had just what I came for, plus an enjoyable browsing…read moreafterwards. Always friendly and helpful employees. Look forward to going here!

    I took my dogs to get groomed. Last time there were issues and the manager fixed them. This time we…read morecalled and booked with the manager - only to find it's a different manager. My husband was very clear about what we needed, especially for my support dog for cancer. Now, he looks like he has cancer. His neck wasn't shaved to match either his head or body, his face and ears look like they let sheep eat the fur ofc him rather than a human purposefully having done it. I can't even be livid. It's purposeful no-pride in work, and it's depressing. Like I want to pay $140 to have my dog look like toddlers gave a whack at cutting his hair? On this economy a dog grooming is a splurge. And this is the last time it's shoved back in my face with a smirk like - what are you gonna do? I'm going to stop trying to support local businesses that don't care. Because I'm the kind of crazy that takes these dogs 60 miles to get their haircut by a groomer who understands what they mean to me. And I will understand that neither my dogs nor myself mean anything to the PetSmart. And I do want to mention they are usually smiles and wags at pickup. They were not today, one way trying to hide under a cart in a belly crawl. The other started crying hearing my husband. This is NOT normal after 8 years. And on this, I am livid.

    New York Bengals

    New York Bengals

    (4 reviews)

    We are very disappointed with our experience purchasing a kitten from this breeder and feel…read moreobligated to share it for the benefit of potential buyers. Shortly after bringing our kitten home, she was diagnosed with multiple health issues, including a UTI, upper respiratory infection, Giardia, anemia, and significant malnourishment. We incurred thousands of dollars in veterinary expenses almost immediately. At a premium price point, we did not expect to bring home a kitten with several active medical conditions. While illnesses can happen, the number and severity of issues so soon after adoption raise serious concerns about health screening and pre-sale care. Communication regarding accountability and reimbursement was also not handled in a professional manner. We love our kitten and are grateful she is finally improving, but based on our experience, we would encourage prospective buyers to carefully research and consider other options before moving forward.

    I can't say enough good things about Lisa's Cattery! The home is always exceptionally clean, and…read moreshe is incredibly friendly and welcoming. What I appreciate most is that they always encourage visits to see the kittens, which really helps in making the right adoption decision. This is my third time adopting from New York Bengals , and each experience has been wonderful. I highly recommend them to anyone looking for a new furry family member! My first bengal is a snow mink - Cleo , brow bengal Venus , & newest member blue bengal Zeke

    Paws First - dogwalkers - Updated October 2026

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