Had a wonderful time tapping into my creative side at this gem of a place! The owners were super…read morenice and helpful! Would definitely go back to dabble some more in all they have to offer for arts and crafts!

Hey check this out, a new business opened up on the North side of Springfield…read more When you walk in you are the artist and you get a tour of the crafts you want make. Painting, Resin, Fairy Gardens, Terrariums. The prices are amazing!! It's great for kids, need a place to hold a birthday party? This is the place. Getting married and need wedding decorations, come on in and let's talk! Bring a group of friends, sit around and craft, BYOB(average) and snacks! Need a place to drop of your teens 13 and older. Give them some money for lunch, there is a subway next door where they can grab a bite, and then continue to craft until their hearts content.

It's like our second home. Fun, competitive and caring environment. Jenny truly cares about each…read morekid there!

Gymnastics Zone has been great for my daughter!read more

First of all this place is perfect for anyone with kids who still wants to get their pump on and…read moreget a good workout. The Y is great with their child watch and they're swimming for kids and they have a solid selection of machines to choose from. The staff is also really friendly and my God, the classes so many classes. I also belong to LA fitness and this is where the action is as far as classes. They have great tread mills as well with a nice view out the window. My only gripes- the bench section is woefully small. Like maybe there's five benches total, including ones that have bars built-in, and the freeways are always being crowded. Additionally, it would be amazing if they had a sauna and a hot tub but oh well.

Without a doubt the worst run YMCA I've ever seen. This is in reference to the downtown location,…read morewhich for obvious reasons doesn't have a Yelp. Let's begin with the "workers". I have never once seen any of them actually work. They don't clean, they don't supervise, they sit on their phones at the front desk. It would help if the YMCA employed adults, but it's just a bunch of 16-18 year olds unsupervised letting their friends do whatever they want to the equipment. One exclaimed "I TOLD THAT B***h I'm just trying to F**k that P***y!" from the front desk the other day. An employee named Ashton cussed me out because I asked him to enforce the age requirements in the weight room due to children younger than 10 years old tossing weights around and swinging from the equipment like a jungle gym. Tried to report it to management, they didn't even respond. Next let's talk value. I have a Health Club membership with a locker that took months of emailing the Y to obtain. It is $85/month. This is double what gyms with the same amenities offer. It is never cleaned, reeks of mold, and is used by people who don't pay for it because the 16 year old employees give out the password to their friends. Next let's talk cleanliness. This is the dirtiest gym I have ever been in by a long shot. The only reason the Health Department hasn't shut it down is because it is a massive non-profit. Take a wet wipe and wipe down any weight/dumbbell in the facility and you will see grime. Same with the floors. Same with the lockers. Same with the benches. Literally nothing gets cleaned ever. The staff flat out do not clean. Water fountain filters go months on red without being changed. Blood soaked wet wipes are stuffed in cup holders on the machines and when you bring this to the attention of workers, like Ashton, they ask "did you throw it away?". Nah dude, that's your job. Trash litters the floor of the hallways and the basketball courts. Spilled juices/sports drinks that staff refuse to mop up make the floor sticky. This has also been reported to an indifferent management several times. Someone will get hurt and I hope they sue these morons for everything they own. When run correctly, a YMCA can provide underprivileged kids in a community a safe place to go. It can offer community-building events and help the overall health of the community. This YMCA is NOT being run correctly. It isn't even being supervised. Absent management is allowing this place to become a dangerous health hazard. I sincerely hope that the health department does its job and investigates. I hope ISBE investigates and takes away their nutrition grant money until they get their act together. I hope DCFS and HFS investigate as well and remove their grant funding. Non-profits have standards to meet when they accept federal grant funding. The Springfield IL YMCAs are not meeting those standards. Take away their funding, fire the management and employees, shut down for a few months, and reopen when a competent staff can be found.

Fred is always quick to bring my wife and I water for our well when it's needed . he's very…read morefriendly as well .

James was very helpful in ordering and getting 5 violin cases that I needed in a pinch. My son also…read moregot a practice pad there. The products and service are top notch. Awesome Music Store!

We went through several nursing homes before finally finding Springfield Homes and its owner,…read moreBridgett, and we are so grateful we did. I can't speak highly enough about the care they provided for my grandmother. She was not only well taken care of, but truly loved during her time there. It gave our family so much comfort knowing she was in such compassionate hands when we couldn't be there ourselves. We will be forever grateful.

I've been with Lake Area for 18 years. They have always picked up whatever I put out there. I…read morehave always paid whatever they charged. Randomly, out of nowhere, they just stopped picking up the cardboard boxes I put out. When I called to ask, the person that answered got all flustered and said that she didn't know why they picked up before then stopped. She told me that I could bring the cardboard and drop it off for free, but I told her it didn't make sense that it was picked up for 18 years then just stopped. Then she got even more frustrated when I told her to just charge me, that I didn't care as long as they picked up. She then further showed her backside and said that they had new rotations and maybe someone was just doing me a "solid" by picking them up before and now they are getting in trouble for it. Whatever.... this place needs some serious customer service retraining. I am paying customer that called in to offer to pay more and got treated like I was 3rd rate citizen putting out too much garbage and putting square cardboard boxes (broken down) outside the round cans that they don't fit inside. I guess it's time to start looking for a better service. I don't mind paying for better service, if I can find it. Otherwise, I will treat them the same way they just treated me.

I'm so frustrated with the recycling pickup. I have even started emailing the company now and then…read moreto let them know I'm putting it out ahead of time, which I should not have to do because I pay for them to come weekly, but they have only picked up the recycling once since December (it's almost April). I don't put it out often, but I pay full price for them to come every week, and they hardly ever come. I have chronic pain. When they don't pick it up, I have to carry it back to my backyard and then carry it out again and again and again, sometimes for months. I feel like the company is really nice otherwise, but I don't know what to do about the recycling.

Outstanding service! I cannot say enough positive comments about the service Keith Wilson provided…read morewhen our septic tank reached full. Our 1500 gallon septic tank was new 14 years ago when we built our home and it had never been pumped, this was the first time. He said our system was in really bad shape and was a tough job due to the heavy caking and buildup of solids. He pumped and flushed the tank 4-5 times before he got it all out. He spent nearly 2.5 hours doing the job. When he was done it was completely empty. If you need septic service, do yourself a huge favor and give Keith a call. You will not be disappointed!