I had a fantastic experience with Used Jewelry selling two sets of sterling silverware along with a…read moresterling Mexican coffee/tea set. A total of around $6k. I had done my homework, so I knew what to expect regarding the intricacies of valuation. Plus, I had already visited another dealer right down the street from us (the Scotsman) and was actually planning on going with them. But when I made a follow-up phone call to clarify some details, the buyer at Scotsman was so indifferent and unhelpful I decided to see what else was out there. So glad I did! I made a phone enquiry to Used Jewelry and Tracy (I believe) was so friendly, engaging, and knowledgeable that I decided to ditch The Scotsman and brought my silver collection to Used Jewelry Buyer instead. A whole different experience. When I showed up the next day, Tracy was occupied, so Charles handled my affairs. He was just as friendly and knowledgeable and completely transparent about the fee structure (with sterling, dealer's cut is approx 20%). He weighed all the silver right in front of me on the counter. He helped me (dispassionately, no hard sell) consider the pros and cons of taking our Mexican coffee/tea set to an auction house (I nixed it). Also: while the Scotsman had offered only .25 ozt for our sterling dinner knives (instead of the more standard .5 ozt), Used Jewelry matched what I had read online. Thanks so much Used Jewelry! You made what I was worried might be a stressful transaction, a piece of cake. I'll be back!

Excellent experience with this company, I had some items left after my father passed (fairly unique…read morebeing Native American items w/silver and turquoise) and really needed help figuring out value. They took the time to go thru it with me, made an offer that was fair, arranged shipping and immediate / prompt payment. I couldn't have been happier and highly recommend Used Jewelry Buyer in St Charles MO to buy/sell/trade.

It's a friendly shop staffed with knowledgeable and understanding employees. If in need, no…read morejudgement, just straight forward offer and terms.

Horrible, they have no inventory, and are so condescending…read more. No way , they need to stop watching Las Vegas pawn episodes Good luck.

The service here is incredible. We had an original wedding and engagement ring. We wanted to…read moreupgrade and with 48 hours they took the ring, used the redesign idea they came up with and had the ring ready to pick up. Simply amazing and at a reasonable cost for the work and the stones. Wow!!

My fiancé and I went to Vincent's Jewelers after a disappointing attempt at a larger jeweler chain…read morein the St. Louis area, that shall not be named. We met with Vince S., who was just awesome. I had designed a ring with my wife and we needed a custom build. Vince had a positive can-do attitude the entire time, and assured us our design was not only possible, but would turn out fantastic. He was not wrong - the finished product was beautiful and my (now) wife was extremely happy with the result. We have since been in the shop for engraving and resizing my ring, and everyone has been so pleasant and helpful. We could not be happier. Stay away from the larger chains and discover why Vincent's Jewelers has been around for so long!

Frank helped us review and value a collection of coins that was passed on in the family. He was…read morevery patient and knowledgeable. We felt like we got a fair valuation and give this business a big thumbs up.

Very transparent with the best premiums around. Always come here for my metal or jewelry needsread more

We took two diamond wedding rings in to get appraised for insurance purposes. We were told the…read moreappraisals would be done in a few days. A few days passed and no appraisals. Was told they had ad a computer software issue and they would be available the next week. Then were told they we mailing them to us. NEVER received. Don't waste your time. Horrible customer service.

Walked in, hoping for some help one gentleman was very polite and tried helping me out and he…read morereally didn't know the answer to how he could fix my jewelry and then he hand it to this other gentleman and the other gentleman just blatantly says that my jewelry is fake when I bought it in Miami for $600 but he touched it and it was fake and then I had the nice guy check it out and make sure and it was real and the guy with the attitude had nothing to say, and was being very rude Honestly terrible experience you go somewhere asking for help not to be backtalk do better. Yeah, and this is the guy with the chrome heart bracelet. if I could give you guys zero stars I would, but just because that gentleman was nicer and more respectful just because I look young you don't treat someone different.

Yesterday, 1/23, my husband and I stopped by Randy's and were met by Jennifer Ramsey. She whole…read moreheartedly talked to us for a long time. Did everything, honestly, that we had asked her. She is the best associate we have ever met. We think she needs recognition for what she does!! We will only ask for Jennifer when we return!!

Had my jewelry appraisal done there. Took a bit as they were busy. Not cheap but it went well…read more Going back to do some bartering with them for an item. Will write back more to let you know how that goes later.

I definitely recommend Roemer Original Jewelers. When my Mom passed away in 2022, my sister and I…read moreknew we wanted to do something special with her jewelry. We worked with Melinda who designed 11 special pieces of jewelry for Mom's daughters, daughter-in-law, Granddaughters and Great Granddaughters! Every piece was absolutely remarkable. I came all the way from Texas and so impressed with their beautiful work!

We love Roemer Originals! They were able to custom create a few rings and a necklace for me + they…read moreare the nicest family owned store you'll ever step foot in!

Jeff the owner is amazing. He does all my jewelry repairs for a great price and quick service…read more Even guiding me to keep an eye on the prongs on an heirloom piece I wear everyday. Very honest and makes you feel comfortable in a setting that could be the opposite. I trust him with pieces that are very special to me.

The man working was super nice and up front about my jewelry, I had taken some earrings and my…read moreengagement ring to another jewelry store for cleaning and they didn't even scrub anything. He got my pieces looking brand new and was super quick.

I brought my wedding ring in because it was missing a stone (maybe two). My ring was also just…read morereally rough looking so I was hoping that it would come back to me looking better. Because the missing stones were channel set there was no way to just replace them but it could still be done if part of the setting was rebuilt. The rebuild was going to make my center stone look too small so I was able to replace it with something larger. The rest of the story is........my ring looks SO GREAT!!!!!

Mohr Custom Creations completely exceeded my expectations when designing my custom wedding ring!! I…read morehad a general idea of what I wanted but Bobbi Jo helped me pick out each step and showed me options until I was completely satisfied. I cannot believe how beautifully it turned out! Thank you guys so much!!