Always been positive. Great service. Love the variety to shop as well. Thank you for being there!

Did some summer cleaning and wound up with various gadgets to get rid of. Chris took an interest in the music equipment and began hunting down some estimates. 30 minutes later he had a figure to offer, and it was absolutely fair in my mind. Props to Pawn 1. No BS, chill staff. This place is absolutely worth a stop whether you're looking to spend money or acquire it. read more

I have been going to this pawn shop for the past 4 years . I am a musician primarily play guitar. All the staff there are very helpful and will try to get you the best price possible. The more you frequent the store and purchase items the more you get familiar with the awesome staff from the girls behind the counter to our good friend from England Chris that primarily works in the music section. The manager Rick is an awesome guy you can talk to about anything and he is there to help you and is a patient man . I can't say enough good about the people that work at Pawn on Maple Grove I almost feel like they're family.Gary E Goodson (Spear) read more

i had a great experience here they treated me with the most respect and absolutely fair. I would definitely go there for all my dealing. Thank you guys read more

I bought a bolt action rifle today from the Maple Grove Pawn 1. I wasn't able to fully inspect it until I got it home due to the trigger lock staying on until I was ready to walk out the door. Got the rifle home and discovered that the bolt was missing the entire extractor assembly. That may not have deterred me from buying the rifle but I would have probably asked them to lower the price. They should probably have someone competent enough to look over guns to ensure all the parts are there before selling them. read more

I had to clean out a storage unit recently and found some pedals and guitars that I had not used in years. I didn't want to deal with people on the Facebook marketplace, and didn't think I could get much. I was pleasantly surprised by Chris at Music Corner, who offered me much more than what I had expected for my old gear. He is also an expert in and knowledgeable about a lot of different music gear. Music Corner also has a pretty huge selection. Highly recommended for buying and selling. read more

I am a regular customer. I came in with a product not expecting anything but what I was confronted with from the management was... "If he doesn't like it he can take his stuff and leave." I did not challenge the price this management decided to treat us like subhuman. This particular establishment is abhorrent. They should not treat people/customers like this! read more

i been buying music equipment from here for years. they will work with you and give you a good deal; friendly staff . peace d

Monica was amazing at the maple grove location they made our Christmas and gave excellent and friendly service thank you we will be back

Pawn 1 is dishonest, sells crap, has awful customer service and does not stand behind the junk they sell. I bought an impact driver. Pull the trigger and it worked. However the first time I needed it, four days after purchase, it would not work under a load. I tried to return it but the manager refused. He did offer me $10 off on another, more expensive driver. He offered nothing for the misrepresented junk I bought. I will never do business there again. Please pass along my story because I know others have experienced the same bad business practice. read more

This is my third time going to this store, same careless service. Nobody gives you any attention unless if you are walking to sell something! Like today, my friend and I walked in started browsing, couple minutes after a guy with gun to sell walks in. He got a welcome and attention read more

I. Usually buy my gold jewelry from this store recently I've met a lady named Katina who works there she's really great thanks Katina love my rings read more

Very pleased with organization of the store and the friendliness of staff. Not only was I able to find what I needed easily but an associate named Jesse was able to provide excellent service by offering a discount for an item that I was looking for! I would definitely recommend this pawn shop to any of my friends and will be returning again! read more

I took my clarinet in here from high school and they offered me 40$ for it. It's a wooden Buffet clarinet. I took it to a music store to find out how much it is worth and they had the same model they were selling for 1200$. And that model is listed on eBay for 800$ and up. I would have taken a couple hundred dollars for it at the time. Terrible experience and I will never go back. read more

I have been a customer here for years. I have taken loans on my high end gaming pc as well as other items several times...long story short, theyve made money off of me. So, while my high end gaming pc is in pawn with these guys, I decide to get a laptop to get me by until I can get my pc back out which will be around 700.00. This is where my nightmare begins. I stop in to browse laptops, its hell to get any assistance but when I finally do I get a slow brained employee who cant answer simple questions about computers so instead he makes stuff up ( clearly). Suspiciously, he keeps pushing a 140.00 laptop at me even though I have shown lots of interest in a 180.00 dollar laptop... I check it out, it seems to be fine. it has a users profile on it and i ask if he can wipe it. He gets a litle smart with me and says " As I said, we wipe them before we put them on the floor". Hmm...well thats weird dude because you havent mentioned that before and because I could clearly see it said "Sarah's computer" and it has all her documents still on it. whatever, i figure ill wipe it myself. I get it home, first thing I notice is a chip in the screen, its small and only a temporary computer so whatever. Plus, I didnt notice it at the shop so its my fault. I connect to my wifi and try to get on internet explorer, its homepage is set to yahoo.com and it wont load. I attempt to go to google, i get errors. I attempt bing.com which works, but whenever I search for something, it will show search results, but I cannot open any webpages. The computer is running super slow/ freezy as well. I was told I had 7 days to bring it back if there are any problems, Back I go. I get there and ask them to wipe the damn laptop, and make the internet work. The guy plays with the laptop for 15 or 20 minutes, basically running into all the problems I just explained to him for the past 10 minutes.... he says internet explorer just doesnt like Google, even his 1800 dollar computer at home does the same thing . Im not an idiot, internet explorer works fine with google, always has. He notices the battery is low, he attributes that to why the Pc is running slow. He must really think I am stupid, battery life does not effect the speed of the pc. He decides to install windows 10 because windows 8 is the reason for all the problems all of a sudden, not the other BS he just told me.... im still being passive at this point so I agree. He tries to start the download but it wont work, he tells me to try to download chrome or firefox as a browser,,,,, he must have just forgot that the computer is not allowing me to open any webpages, he walks away to help another customer. He is literally, LITERALLY helping another customer look at laptops for 25 minutes. I am not exaggerating for effect. Now, normally I wouldnt care except 1- the customer didnt want help yet. He stood and stared silently at the customer for 5 minutes at a time while the customer looked at items,,,, the other 2 employees & manager were in the backroom laughing and joking while I sat at the counter...they peeked through the windows from the back room several times but didnt care to help me. Okay, here is where it gets bad. The customer doesnt buy anything, the employee comes back over to me and says " What brings you in today?" ....Dude....is this a hidden camera TV show? Wow. I smiled because I couldnt believe he literally forgot that he was in the middle of helping me with the laptop he just sold me 2 hours prior when he walked off to help the other guy. It was surreal. I decide to look at other laptops as he cannot solve the issue and they will not give me a cash refund?????? i pick one that is 180. Another rep takes over, pulls out the new laptop I want and gets ready to exchange the old one for this one. He has to take it back to his manager who is still playing touch pee pee in the back room, why? I dont know! I want to exchange it, you sold me a laptop that wasnt wiped and is slow as molasses with internet security issues but your manager needs to look at it now too for 25 minutes like all of you have taken turns doing????????? FINE. At least I know for all the time I have spent in at this point Ill get a discount. ( SPOILER--- They refused to ). He is back there for almost 20 minutes, comes back out and tells me he can exchange it, BUT, this new laptop wont have the 7 day return policy like this one did. Why??? He says " well, these are older computers and just because theyre slow, doesnt mean theyre broken." That wasnt even the reason I brought it in...wow. whatever. He also questions me about having a current loan on a computer but buying another one......he questions me like a detective. I explain I need a temporary 180.00 laptop until I can afford to pay 700.00 for my gaming pc. I am leaving so much out for times sake, I cannot believe how poorly I was treated. I am literally in awe right now..... Never again. Worst experience EVER! read more

I was impressed by how friendly the staff at Pawn 1 on Maple Grove were. It was a refreshing change from some of the other pawns that I stopped going to. And I got more than I had asked for. #1 pawn in town. Thanks guys! read more

i have the greatest respect for katina and her customer service!! she is an all star of customer service.she always greets and smiles at everyone who enters the store at maple grove. i go only to this location because of her,and i have a high attention to customer service.katina has a great attention to detail of assuring the greatest possible customer service outcomes!!!!! that alone is great quality!! "very hard to find someone who can do that" give the lady a big pat on the back with a good raise!! she would be hard to replace!!!!!!!!!!!! thank-you katina,you do make customer service # 1 and that makes a great statement of you.keep up the great work. read more