i was looking for a gift for my special friend & decided to stop in at pawn 1. monica was the lady…read morethat helped me. she was very kind and professional and showed me several items that was interesting. with monica's help i feel like i chose a very special gift for my friend. thank you monica for your knowledge and expertise. i will see you again soon. vicke h.

I am retired from 40 years in the pawn business as well as several coin and jewelry stores that…read moreI've owned. I say that to explain that I'm not giving some sour grapes review because I can't get more than I paid for something. Which happens all day long in these businesses. That said... platinum is $1475/oz today. I just called these guys and after some I'm not sure and bring it by so we can see it nonsense, he quoted me $1000 for my platinum bars? Now even the most aggressive coin shop would only be $80-$100 back of spot? So almost $500 back of spot might be the worst I've ever seen? 3-5% margins are common with bullion. I made a great living on that margin. A 34% margin is ridiculous and seems to me to be really trying to take advantage of customers that don't know any better? Sorry guys but pretty awful. You can do better. The refinery will pay you $12 over spot today. You could've quoted me $1375 and made $100 profit for 5 minutes of your time? That's after $12 shipping? Disappointing encounter. I will just ship my metal, no big deal. I was just looking to establish a relationship with a local dealer. I love to see people make money. I would never tell a guy what to make? But you guys aren't even close to the universe of being in the ballpark. Sorry

These guys are great to deal with whether you are pawning an item or buying. Only shop I would ever…read morego to been dealing with them for a few years now Sam and Rob are great always friendly and easy to work with!

Called in advance before a 2 hour drive down to this shop and was told I could get $980 for a kilo…read moreof silver. Upon my arrival, even though the spot price was the same, I was then offered $925 and told it was a "competitive" price and then best they could give me. I mentioned that I had been told I could get a higher price over the phone before coming here and I was basically ignored. I called the same guy back and was told "he was busy" and couldn't confirm the price i had originally been told. Thankfully however I was offered around $980 at another shop and was still able to sell but a good chunk of my time was wasted and I was lied to.

Always been positive. Great service. Love the variety to shop as well. Thank you for being there!read more

Did some summer cleaning and wound up with various gadgets to get rid of. Chris took an interest in…read morethe music equipment and began hunting down some estimates. 30 minutes later he had a figure to offer, and it was absolutely fair in my mind. Props to Pawn 1. No BS, chill staff. This place is absolutely worth a stop whether you're looking to spend money or acquire it.

I have collected jewelry over the years and decided to check value on some items to see if I wanted…read moreto sell them. Dave was very patient, took time with me to evaluate each item. Told him I planned to take most to my daughter out of state over the holidays to see if she wanted any of it. He wrote prices down for each of several items and I did sell two that were not something she would care about. Prices were fair and based on market price of gold and silver and weight of the items. I returned today- 2 weeks later- and asked for Dave again. He worked with me on 3 items neither my daughter nor I wanted. His price was significantly higher than I had been quoted at a nearby competitor just yesterday so I sold those items. It was a pleasure doing business with Pawn 1- my first interactions with any of these stores. If I decide to sell other items, will check here first. While I was there, I observed other staff interacting with customers. Both were pleasant and helpful.

These guys lowballed me on trade a gun I bought from them and tried to charge me full retail on for…read morea stereo. Wouldn't work with me. One of the guys was just rude. I buy plenty of stuff from them and they treat their good customers like shit. I get the deal with pawn shops. But these guys are bad. Terrible experience. Don't shop here.

Thank you Jay for everything! It was such a pleasure meeting you. I love my new Breitling!…read more We stopped in only to get my husband's Breitling band adjusted but walked out with my new beautiful Chronomat timepiece! Thanks to Jay and his patience in showing us some great items and taking care of us. The jewelry is nicely showcased and overall, it's just an upscale and gorgeous store! Friendly staff - so many people came by asking if we had been helped when we were waiting. I highly recommend that you stop in for all your fine jewelry needs.

Greetings Jay, I…read morewould like to let you know that after a short consideration, we decided to keep my wedding ring instead of pursuing a new ring as you offered yesterday to replace or mitigate the fact that my original ring was reshaped by over sanding, over polishing and removing the middle/center gold texture. The ring that I received is lighter, meaning material, gold, was removed in excess from all angles. This is my wedding ring, which I am being wearing for 30 years now, and it breaks my heart, because in a way the sense I had wearing my dear wedding ring is gone. Your smith guy is really quick at sanding and poshing heavily and that of course produce workbench earnings. Because I do not think you dispose such valuables in other way. I am sure you do not want to replace it with a new ring, losing $3000 as you stated. Probably the ring will be disappointing for me and with less quality than the one I bought 30 years ago. I am not asking for any refunds at all. I think I made a mistake trusting you with such important and intimated pieces of my wedding memories. I noticed today that even the ring is out of the rounded shape. Overall, either neglecting or unprofessional way to handle my ring. I will weight, measure any gold made pieces before scheduling any work to avoid such mishaps. I will take good pictures and document clearly what I am requesting from a Jeweler maker next time. At the end of this business transaction the one taking a loss was me, because my ring is not the same and I did not received in return the work that I asked from your company. Does polishing gold remove gold? AI Overview Yes, polishing gold does remove a microscopic layer of metal to smooth out scratches and restore shine, which means it technically reduces the total amount of gold. While the amount removed during a single, professional polish is negligent--often mere microns--frequent or aggressive polishing over many years can wear down jewelry and reduce its weight. Carlos -

If you are selling gold or silver, this is the place to go. They are SO friendly, and importantly,…read morehonest and fair.

Quality service and fair pricing. The entire staff is caring and pleasant . They listen to the…read moreclient and provide free knowledge too

I looked four different jewelry stores in the mall for an engagement ring. Their displays were…read moreokay but nothing spectacular as far selection to look at. My last stop was Morgan Jewelers. What a fantastic display case and selection of rings in them. The staff and manager are the best! The know their diamond rings and how to work with a customer to find what they like at a reasonable price. They are willing to work with you to find the right ring. I am pretty sure that my girl will love their engagement rings. I picked out one that I believe she will love.

As time goes on, more and more stores lack The customer service experience. Not true with Morgan…read moreJewelers. I have passed this store so many times without bothering to go in. This particular day I was looking to have my diamond ring cleaned. Embarrassingly, it's been many years since I've got it cleaned. My hubby and I went in and asked them if they did that type of service and how much would it cost. A very nice man named Josh took my ring and really checked it out under a monocular. He said that he could clean it right there in the store and that there would be absolutely no charge. Whoa? Really? Free? We of course jumped on that and loved the results. My diamond shines ever so brightly and I am a happy customer. I then decided to shop their jewelry case. I was surprised that their jewelry is just stunning. They do run sales from time to time. The sales girl Jessica was patient, knowledgeable and kind. I did not end up buying jewelry today, but I certainly will be back. Thanks Morgan Jewelers for bringing customer service back.