I'm buying wellies, and basic ones at that, so I don't expect the most amazing service, but that's exactly what I got. Jas, the manager, made me feel like I was the only customer in the store despite the fact that he conservative had at least a dozen wandering around. He also put some gel insoles into the wellies so that they were a more reliable possibility as an all-day option. Come for the shoes. Stay for the service :-) read more