Terrible! She is extremely rude! She had my tax paperwork with her and after two weeks she tells me she could not get ahold of me and mailed me something saying she couldn't do them!! I dropped off initially a contact sheet with phone numbers and drivers licenses all nicely printed off. After she told me no I picked up my paperwork. Of course that nicely scanned contact page was missing and all my tax papers were a jumble. Now I'm scrambling last minute to find someone else. Do not use this woman!!!!! read more