As a broker they offer many insurance solutions. Service is personal , professional and responsive.read more

From the owner: We specialize in helping people find the best Home and Auto Insurance…read more VanDuren-Irving West Insurance was founded from scratch during Autumn of 2007 in Grand Rapids after a decade of insurance service in East Michigan. We have grown and have a team of friendly insurance professionals that share a love for helping people.

Kelly is a fantastic agent who is just as friendly and personable as she is intelligent. Her and…read moreher team will take great care of your family insurance needs.

Kelly Anderson is such a great agent! She was so thorough with everything thing, answered all my…read morequestions effectively, helped explained all my options, and was very personable. She actually really cared about my needs - I was very impressed with her whole staff and how much they've helped me since her being my agent. I would absolutely recommend Kelly to anyone for any of their insurance needs. Definitely 5 Stars!!!

I went there to get my IDP and I was amazed by the service they provided. The staff was super…read morefriendly and considerate. I worked with Angela who was just amazing. Even with them being short staffed another gentleman came around and asked if the customers were being helped.

Lori is tops in her field. I always feel she has my best interests at heart. Why do I feel that…read moreway? She thoroughly and patiently explains answers and/ or solutions to questions and/or issues as they arise. She always seems to share different scenarios as well. I also know she works extremely hard and puts in long hours so her clients needs are met. As a Realtor, she has been able to help my clients save money on their insurance policies as well. I highly recommend Lori McDonald to anyone looking for an excellent insurance agent.

What a lousy agency. My father passed in Aug 2024. I am his successor trustee with full authority…read moreover his estate. We are still waiting for a refund from his cancelled policy 6 months later. Andy will not help track the refund! The vehicle was owned by my father. Step mother had no legal interest. I would recommend going anywhere else for insurance. I've had Meemic on and off for 50 years. They used to be a great value with good service. Not anymore

I have had car, homeowners insurance with this agency for many years…read more When I call to change coverage, I am always first in line. All the different staff I have the pleasure to speak with are all knowledgeable, they get the job done. Several family members also benefit from Allstate. Give them a call.

No stars. This insurance company is a joke. They just want your money and will lie to you about…read morecoverages and charges. They screw you over and do not care about you. They lied to me about when I had coverage for a new policy and then denied a claim when I hit a deer. Do not use this company! Now I have no car and 3 kids at home with no vehicle to get to my 2 jobs.

Great service and unbelievable pricing. Bill Cole has a super team of reps; specifically Brennan…read moreand Cam. Thanks for helping us to truly "bundle and save".

From the owner: To be the best option for insurance and financial services for the community in East Grand Rapids,…read moreGrand Rapids, and the surrounding areas. License #: MI-0111964

Grandville MI: I found Auto/Home Ins. for nearly $1,000 less from a different agency (same company)…read moreafter, for 3 years in a row, I called a month early to get quotes to renew, and 5 weeks later, call back to find they just left on a 2 week vacation without getting back to me. This review is for the Granville MI location.

It's hard to tell where to start, because between steering me away from the cheapest and best…read morecoverage (in favor of their maximum commission/contingency, I have to assume) and completely dropping the ball on a claim, my experience couldn't have been worse.

Jessica helped me with all of my Medicare questions and thoroughly went over everything with me…read more She was Awesome! So knowledgeable, as well as, personable. I really appreciate her expertise in my health insurance needs. I recommend her, if you need health insurance and have any questions you need answered. She is a gift sent from God, let me tell you. Thank you Jessica!

This office changed the address of my renters insurance for months took several calls to have it…read morechanged. This change resulted in a raise in my bill and not only that. When I went in office they wouldn't believe me that I had not changed the address myself. I understand accidents happen when putting in information but this situation was never handled properly and nothing ever happened except them claiming I did it myself when I did not. Do not recommend them and you can go ahead and think I'm a Karen who doesn't know what I'm talking about but you guys did me dirty. The app doesn't work tried to update odometer reading several times another their word against mine. Thanks for gaslighting me and taking extra money where you could and never even apologizing for a mistake.

From the owner: Looking for an agent in Michigan, Indiana or Ohio, you've found him! We work with people in (Grand…read moreRapids, Kalamazoo, Portage, etc) who choose our office because of the level of dedication we have to service. Read our reviews and you'll see that State Farm customers KNOW we care! We don't just focus on providing you with great policies--we also also provide help and support for the unexpected bumps along the way. Here to help you with home, life, health, business, and auto insurance! License #: MI-3700000, IN-3540624, OH-1181432