Dr Pacheco is excellent and very though. I have been going to him for years. He knew that I might be concerned about a lab result and called on a Saturday to explain the results. That was a first in my experience. I highly recommend him. Also, his staff is terrific!! read more

THE BEST in the business! His outstanding care, knowledge & incredible bed side manner is why I & so many entrust Dr. Pacheco with their care. I have my personal anxiety re anything medical & he makes all that go away. If you are looking for top quality expertise care I highly recommend Dr Paulo Pacheco. And his office staff is super efficient & kind. read more

Outstanding physician. Five stars are not enough to describe how great of a doctor Dr Pacheco is.

Tried making an appointment today and I felt like I was discriminated on based on my address and where I live. I had two insurances, one from my employer and one from husbands. They told my husbands insurance and told me that they couldn't make the appointment because they didn't take my primary insurance which I had never heard of in my life. Not for me. read more

Paulo Pacheco has been my gastroenterologist for about 15 years. He is very smart, extremely thorough, exceptionally caring and has a wonderful chair-side manner. I highly recommend him. You'll be in great hands. read more

I have been looking for a diagnosis for 14 years. I have had 8 colonoscopies in a decade with no findings. Dr. Pacheco had promised me he would help me and he did. I am so grateful to him and can't recommend him enough. He has changed my entire well being. read more

As a clinician myself I understand my clients come first. From my personal experience, I have to say the office managers at both the doctor's office and Manhattan Endoscopy need a refresher in customers service. The office manager at the doctors' office was highly unprofessional and lacked the basic compassion needed to address my concerns. The Manhattan Endoscopy office manager didn't even come to the phone. Wow! Not a Karen here. I just spoke to the "doctor" and he was didactic and totally unreceptive to my concerns and extremely rude. He informed me of how he performs thousands of procedures and blah blah blah. I simply stopped his pompous tirade and canceled then and there. Maybe it was just a bad day I can't say but I hope this review prevents another experience like this for someone getting a medically significant and stress full procedure. read more

As a gay man, I prefer to have a gay or at least gay friendly doctor, seeing that the last thing I want is a doctor who is passing judgement on my lifestyle. I got this with Dr. Pacheco. As a member of New York University's faculty, he holds a private practice in Gastroenterology in the East Midtown of NYC. His expertise is in Gastro Esophogeal Reflux Disesase, but with only a few tests was able to recognize a much rarer condition that I had been suffering from...something that made surgery a necessity. Post surgery, I have received several follow up phone calls from Dr. Pacheco, just checking on my general well being. He's been the first to suggest second opinions to put my mind at ease if necessary, and is entirely responsive to phone calls and/or written correspondence (often calling well after business hours have concluded). I would without reservation recommend Dr. Pacheco if you are having any gastro intestional problems. read more

Today I went to see Dr. Pacheco for stomach problems that I have been having for awhile... I was referred to him a few years ago by my old doctor, for an endoscopy and had the procedure done by him. Everything went well. I had not been back to see him since then, until today, though...no reason, other than that I hadn't need to go... First off, take note: the office has moved to 56th street. They are in a nicer office (not that the old one wasn't nice...). At first, I was put off by the fact that I wound up waiting over an hour to see the doctor. I was starting to get irritated when Ingrid, the front office assistant/receptionist, asked me if they had called me yet and I said no. She took care of it right away and sincerely apologized. I was called back a couple of minutes later and Dr. Pacheco ducked in and told me that he was going to be right there. When he came in and I started talking to him and he pulled up my old charts to show me everything on them, I realized why I had come back to him. He is very personable and thorough. When a doctor spends more than 30 seconds in your room, without sending in his assistants/nurses to do everything, it's very rare and appreciated. He also apologized again for me waiting, as they did up front again...it was worth the wait. Now, I have to go back and have my colonoscopy done...can't wait for that (not).... read more

I have seen Dr Pacheco for several years for a mild form of Barretts' esophagus. The initial diagnosis, made by Dr Pacheco, was scary - Barrett's can progress to a more dangerous condition and potentially to cancer. Dr Pacheco took the time to explain what the diagnosis was, what was the prognosis, the treatment options and the follow up regimen. For a lay person, I am reasonably well informed about medicine and Dr Pacheco answered all my questions patiently and in detail. When I requested a second opinion, Dr Pacheco referred me quickly and graciously to a leading researcher in the field (who confirmed Dr Pacheco's findings and prognosis). Dr Pacheco keeps up on the latest developments in gastroenterology and I have complete confidence in him. Beyond Dr Pacheco's technical competence, I simply like the man. He is caring, patient, kind, funny. Glad I have him on my side Seamus read more

Gastro problems are certainly one of the most confusing and distressing conditions a patient can be faced with. I went to Dr. Pacheco in the hopes that some of my symptoms would be alleviated and the cause of them addressed. I wish I could write a more positive review, but the reality is that my first experience dealing with this issue was unpleasant - the "care" I received did not really help me in any way to understand what was really going on in my body. Dr. Pacheco is not a great doctor, he doesn't seem to understand what a patient needs beyond perhaps a diagnosis or script. Similarly, he doesn't seem to want to or have the time to really listen. Patients are file numbers, not people. For example, immediately following my colonoscopy I was visited by Dr. Pacheco and informed that I might have Crohn's, but he "wasn't sure" - nonetheless he gave me a prescription and without any further conversation, explanation or education to help me to understand what it all meant, he split. Of course, without having any prior experience I thought this was normal. My recent experience with Dr. Todd Linden proved to me that Dr. Pacheco was absolutely the wrong choice for me. Today, I can say that I feel informed and empowered to understand my body and the issues I have been facing. After my recent procedure with Dr. Linden, I was informed that everything was ok and that he wanted to schedule a follow up to discuss. In his office, we reviewed my file, he walked me through all the photos and tests and TALKED to me about what my concerns were! This is how it should happen every time regardless of the diagnosis. Patients should always be heard and engaged in their care. read more

I was introduced to Dr. Pacheco through a friend who is on staff at NYU Medical Center. I went to Dr. Pacheco for a second opinion and am grateful i did. After a thorough exam and series of tests, I was diagnosed with something my colo/rectal surgeon missed. Through the treatment phase, Dr. Pacheco was professional, patient, empathetic and caring. He followed up with me as I progressed through my treatment and was very responsive to my many questions. Having had GI issues for most of my adult life, finding a doctor who listens, takes the time to talk with you (not to you) and is genuinely interested in your well being is hard to find. I highly recommend Dr. Pacheco and his staff - his office is efficiently run and the support staff is equally caring. read more

Every positive review on here is absolutely true!!!! I have seen Dr. Pacheco for years. My family has a history of Chron's Disease and Ulcerative Colitis as well as some esophageal issues. Dr. Pacheco has always tended to my visits with care and concern. He has spent countless follow up visits after endoscopies or colonoscopies taking time to not only explain what is going on with me...but to also make sure that I understand it. I am baffled by the couple of negative comments on here because it would be so out of Dr. Pacheco's character and nature to not take the time needed with each patient to ensure that they get proper treatment and follow up care. That said...everyone has their opinion and mine is that I cannot recommend Dr. Pacheco and his team more highly!!! read more

Excellent and very thorough Gastroenterologist. I worked with him professionally in his endoscopy center and he was my favorite so when I needed to see someone for my symptoms it was a no brainer. He is so intelligent and thoughtful. He treats the WHOLE patient, and has amazing bedside manner. He likes to see his new patients before they get in a gown because some can feel more vulnerable which I think is so professional. His staff is lovely and very responsive to my calls, very accommodating. His office is beautiful and serine. I have had multiple ongoing GI issues over the last 3 years and he has diagnosed me and treated me not only competently but with the utmost respect and compassion. He has so much energy and is always very busy, but puts his patients first - I truly don't know how he does it all! Great doctor and outstanding guy, I recommend him all the time. read more

This whole office is absolutely amazing! I was hardly looking forward to my first colonoscopy, but everyone in this office made me feel comfortable, safe and well cared for. Dr. Pacheco is warm, funny, informative and an all around delight. read more

My experience with Dr. Pacheco has been excellent thus far. I was referred to Dr. Pacheco through my primary physician, and I could not be happier with the referral. As a young person, an endoscopic procedure is very foreign and a bit nerve-wracking, however from our first introduction I felt at ease and comfortable. Dr. Pacheco made time outside of his schedule to see me, to expedite the process and to work with my insurance company. His entire office put in a lot of effort in this way and showed a lot of care! Not to mention the office itself is meticulously clean and comfortable. While NY is full of experienced health care professionals, I can't imagine it gets too much better than this. read more

Dr. Pacheco and his team are as good as it gets. I felt like I was in good hands the entire time.

Excellent physician. Takes his time to listen, makes sure you understand your options. He is not pushy or judgemental, just very caring and confident. This is the kind of doctor you want, if you don't like the current trend towards hurried, impersonal care. Highly recommended read more

I saw Dr. Pacheco and his team in midtown. Clean, professional medical office which was run very well by attentive office folks. The medical team was warm, courteous and thorough. Although the procedure was in a midtown office building (I think they had the whole floor dedicated to the practice), I felt as if I was in a well-constructed hospital. Things ran smoothly. Although my news wasn't 100% good, the way Dr. Pacheco handled my situation was with a very high professional standard keeping me informed and following up with my physician. I work in healthcare myself (Dr. Pacheco did not know that), so my standards can sometimes be annoyingly high, and this practice did very well. read more

The BEST!!!! Such a pleasant doctor, extremely knowledgeable and very open minded. Good listener and excellent bed side manner. I had the most pleasant prep for colonoscopy and the procedure was a breeze. I am so happy I found him and I highly recommend him. read more

Dr. Pacheco is an extremely competent doctor with an amazing bedside manner. I went to him with many problems and he was able to patiently help with every single issue I had. He is very thorough, caring and patient. Also the office is immaculate and very efficient. I honestly can't think of one single thing that Dr. Pacheco and his team could be doing better. read more

I was referred to Dr. Pacheco via my primary care physician. To get the initial appointment and deal with his staff was a delightful experience, very accommodating and patient in their manner. Dr. Pacheco was also great to deal with, he was very personable, thorough, and not seeming rushed, although he was very busy. His follow-up was excellent, he reached out to me several times to make certain i received and understood the results of various tests etc. I would recommend him highly. read more

I have been to see Dr. Pacheco a number of times now and I can only say it is always a pleasure. I first went to see him as a referral, but after some research I found he has extensive knowledge/expertise and experience in the field, which was critical to me (I read one of his books). More importantly he has an incredibly pleasant and kind manner and takes time to listen and explain everything, at each visit. He is just an all round super nice guy. I have had a few endoscopies with Dr. Pacheco at his office, which require going under general anesthesia, for me that would be a little unsettling, but the Dr and his staff really instill great confidence and went out of their way to make it an extremely pleasant and carefree experience. His office is really clean and really nicely appointed as well. Five stars are well deserved here. read more

Dr Pacheco is just the most amazing doctor. Super competent, friendly, caring. A great staff. I have a lot of gastro problems and I totally trust him. I totally recommend him!!! read more

I was recently a patient of Dr Pacheco. He took very good care of me. He has excellent bed side manner. He introduced himself while I was still being checked in by the nurse. Which is something that I never experienced before. He said he like to see the patients before procedure time and I thought wow that's great. Seeing some before they are in a hospital gown. After my procedure and came to check on me in the recovery area and told me my results. The next day I was experiencing some pain. I nervously called his office left a message and with in 2 hours he called me back, He told me sorry for the long wait he didn't check his messages sooner because it was his day off. I was thrilled that he personal checked in on my and told me that the pain that I was experiencing was completely normal. Overall I had a great experience. read more

Have been a patient of his for several years. Dr. Pacheco is as good as it gets in all respects. Period. I'm so thankful to have him on my medical team. read more

Dr. Pacheco is incredibly professional, intelligent, and kind. He rescued me from an incorrect diagnosis from my previous GI doctor. I'm finally on the correct treatment for my condition and feeling better than ever. Dr. Pacheco is incredibly thorough during my visits, and he seems not to overbook, so there isn't a long wait time. The office staff is sometimes hard to reach over the phone, but they always get back to you and are very compassionate, especially Angela. I'm so thankful to have found Dr. Pacheco! PS He also has a great sense of humor, so it is always a fun visit. read more

Having passed the 50 mark, I needed to have a colonoscopy. My PCP referred me to Dr. Pacheco. I was impressed from the 1st interaction with his staff to the follow up by Dr. Pacheco after the procedure. Each step along the way, I was told what to expect. When I arrived for the appointment, I was pleasantly surprised to find a modern and spotless facility. The staff could not have been more helpful and efficient. At exactly the scheduled time, my name was called - definitely a first in a doctor's office! Each person involved in the procedure explained their role. Both Dr. Pacheco and the anesthesiologist put my mind at ease, calmly explaing what was going to occur and answering my questions. The procedure went smoothly. I felt great and had no side effects. I was agin surprised to receive a call from the doctor's office the next day to check in on me. A couple days later, Dr. Pacheco called to give me the results (negative). I am so impressed. I highly recommend Dr. Pacheco. Bob M. read more

Dr. Pacheco's warmth, kindness and knowledge of medicine never ceases to amaze me. I have been a patient for over 2 years now. He is very thorough, informative, listens to his patients and is just a lovely person, all around. I trust him with my life. He follows up, makes sure you're feeling well and genuinely cares about his patients. You do not often find this quality of care. Thank you, Dr. Pacheco, for being so wonderful!! read more

I'm surprised he has so few reviews, he's a great doctor. Personable, methodical in approach and a very friendly staff. This is coming from a person who has had 4 major surgeries and dozens of different doctors. If you want someone who will be focused on you, give detailed info and be considerate, i would recommend him. read more

Dr. Pacheco is fantastic! He is not only excellent at diagnosing and treating medical needs, he is also extraordinarily caring and attentive. He listens carefully and lets you take all the time you need with him to make sure he understands your problems and how you're feeling. After a long, thorough conversation about why I came to see him, he asked me, "is there anything else you think I should know about, or anything we haven't covered?" He won't stop until he finds the answer and you're feeling better. I've never known a doctor to give more attentive and personalized service. I trust him completely-- he's simply the best. read more

I was referred to Dr. Pacheco for a Colonoscopy. I arrived at his office which is not only beautiful but impeccably clean. I had a 10:00 appt. and the doctor came in promptly at 10. He's very personable and friendly and takes the time to make sure you understand the procedure about to be performed. I would highly recommend him. read more

Dr Pacheco is one of the most thoughtful kind carding physicians / gastroenterologists I have had the pleasure of working with. He is very knowledgeable and I trust him complicitly. I cannot recommend him highly enough! read more

I love Dr. Pacheco! He really knows his stuff! I saw him for a stomach problem about 5 years ago. He ran all the appropriate tests (blood tests, gall bladder as I have a family history, and endoscopy for a possible ulcer.) I felt very confident going back to him a couple of years later for a routine colonoscopy. I had that at the Manhattan Endoscopy Center. I was afraid that place would be impersonal because it was so big, but everyone was friendly and made me feel relaxed. Dr. Pacheco came in after the procedure and talked to me about the results (which were fine.) I would not hesitate to recommend him to anyone. read more

I am writing this review (although it is really not a review but rather a recommendation if you want a superb Gastroenterologist) because it is getting harder and harder to find a doctor this exceptional. Dr. Pacheco is the doctor I would have created in my WHAT I WANT IN A DOCTOR LIST. OK, he loves his work. Love that. He is totally a people person and has an exceptionally nice manner and kindness. Fantastic. He has confidence in what he does and wants to do the best for his patients. Do I really need to say more? No but let's keep going. HIs facility is clean, his staff lovely and he can make you feel comfortable which is not always the case when you are having something like a colonoscopy. I am so happy that my fantastic internist sent me to him because he is such a breath of fresh air and such a great doctor. He also has a sense of humor. Love that. Love when a doctor is accessible and Dr. Pacheco sure is. Took my insurance and that what I call JACKPOT!!!!!!!!!!! 10 Stars from Nancy read more

I recently went to Dr. Pacheco for a colonoscopy. His team is filled with organized, polite, lovely people. As for Dr. Pacheco, he is an amazingly warm individual. His ability on a busy day to devote his attention to you is quite remarkable. It is as if you are the ONLY patient that day. He is kind, reassuring and always honest and upfront with you. He followed up the evening of the procedure to check on me. Never has a doctor done that with me. He is a gem. Getting in to see him SHOULD be a challenge, as everyone should see this wonderful man. I simply cannot say enough positive words about him. read more

I only wish that my other doctors were as good as Dr. Pacheco. In addition to spending a lot of time with his patients, Dr. Pacheco is extremely thorough. His explanations of my own issues were clearly communicated and he is always willing to answer any questions I have. Dr. Pacheco is also very good at making sure my primary doctor is in the loop, sending reports, blood work results and his own notes. His bedside manner is top notch and his expertise has been of great help to diagnose my issues. Can't recommend him enough. read more

I am and have been a patient of Dr. Pacheco for over two years . He is a asset to his field. Not only does he have a incredible bed side manner but no matter how busy he is, he always takes the time out to answer and questions or concerns you might have, In my opinion he uses the old school rule and treats others the way he would want to be treated. Besides his great credentials, his kindness, compassion and personality make him the best in his field. He also has many connections in the medical field if warranted. Last but not least are his staff who are caring and courteous. read more