For those of you who know Paul Smith, you know a very fashionable clothing store, with colorful rainbow branding and shoes that make you stand out. The quality of this brand is high, with costs to match. Suffice it to say I'm a big fan and have made it a point to visit here in my past two times at that [Outlet Wonderland] Woodbury Commons hoping to get a good deal on some hip couture.
Sadly, the selection here isn't amazing... not bad but really nothing to write home about. Yes it's an outlet, but most all of what they have is the worst selling items from a year earlier.
But the main issue is the management and resultant service. Having been there now twice each time we had to make some effort to get the attention of salespeople. Once we did I would charitably call the response one of...apathy.
A high end hip clothing store like this needs the requisite attitude from people working there, and that starts with management. Hopefully next time I visit they'll at least act like they want to sell me something! read more