Marc and Melissa walked me through all of my policies, discussed current and future plans regarding…read morework and retirement and outlined options. Felt heard and understood throughout the meeting.

Marc is a fantastic insurance agent! He walked me through the whole process of insuring my home and…read morecar (saved hundred of dollars bundling them together!). It's our first home so we were nervous and unsure of how to handle the process. Marc was kind and took his time explaining how the process works, what insurance is important to have, and sent us extra information when we asked. I had Progressive for over a decade and he convinced me to swap. I'll be saving money not only on my car insurance, but on my home insurance this way. I couldn't ask for a better experience!

Vivian Stevens at Blackwell Insurance is awesome! She provides excellent customer service. If you…read moreare looking for a prompt, honest, professional, insurance agent; I highly recommend Vivian at Blackwell Insurance.

From the owner: Business, Auto, Home & Life Insurance. We specialize in assisting clients with their complete…read morerange of insurance needs where we know our customers by face and name. Blackwell Insurance Services is well suited for clients who appreciate a higher level of service and experience.

Lori is tops in her field. I always feel she has my best interests at heart. Why do I feel that…read moreway? She thoroughly and patiently explains answers and/ or solutions to questions and/or issues as they arise. She always seems to share different scenarios as well. I also know she works extremely hard and puts in long hours so her clients needs are met. As a Realtor, she has been able to help my clients save money on their insurance policies as well. I highly recommend Lori McDonald to anyone looking for an excellent insurance agent.

I went there to get my IDP and I was amazed by the service they provided. The staff was super…read morefriendly and considerate. I worked with Angela who was just amazing. Even with them being short staffed another gentleman came around and asked if the customers were being helped.

Never get back to you in a timely manner, the phone number disconnects when called, I have a claim…read moreand I can't get ahold of anyone. Great customer service for someone who has ALOT of coverage with you. Do not recommend, I am back to shopping for an agent.

Rick helped us out so much!…read more My 18 year old was in an accident in January. Yesterday, 9/17, she called frantically after finally opening some mail from June, stating that she now owes $11,000 in damages, a subrogation claim. I looked at our insurance, the claim is still open. I emailed them for answers. I google the collector, they're legit. Does she seriously owe $11k?! State Farm is listed on this letter. I email Rick, our 5-star insurance agent, include snapshots of the letter and a time stamped copy of the open claim. He immediately gets on the phone with State Farm. He also calls the collection agency. He keeps me updated in real time, while I'm barely getting back to him (work, family, life, it never stops). Within 29 minutes, Rick has gotten this all figured out for us and we won't have to worry about anything! What a rockstar!

i cant write my worst experience in words with them .. all i can say the guy kept calling my wife…read morefor weeks and get in to my personal life for no reasons and making bad jokes . we were harassed . i canceled all my 3 policies with them and i told all my community to cancel as well . yes we are Arabs and we stick together . and yes you were my agent do i need to share my 3 polices in public so you be sure . the guy name is micheal .

I'll admit I had no idea about insurance especially when it came to life insurance and liability…read moreinsurance. I was blissfully sheltered by my parents so it was quite overwhelming when I had to go out and get it myself. The moment I walked in the office I felt welcomed. They took the time to explain all my options and were very patient with me. They gave my a lot of different options that would work for me and my budget and never once did I feel pressured to buy insurance that I didn't need. They are extremely knowledgeable and super friendly, always willing to help when I have a question. I send all my friends and family here and they are just as happy as I am!

Good communication! Good appreciation. I'm confortable with you. Make sure everything is good.read more

I worked with Todd James Heeter, and he hustled and got me an incredible deal for renters + auto…read more Got me in to an insurance policy very quickly. Can't recommend enough. Fast, efficient, friendly, and kind!!!

As a broker they offer many insurance solutions. Service is personal , professional and responsive.read more

From the owner: We specialize in helping people find the best Home and Auto Insurance…read more VanDuren-Irving West Insurance was founded from scratch during Autumn of 2007 in Grand Rapids after a decade of insurance service in East Michigan. We have grown and have a team of friendly insurance professionals that share a love for helping people.