Good communication! Good appreciation. I'm confortable with you. Make sure everything is good.read more

I worked with Todd James Heeter, and he hustled and got me an incredible deal for renters + auto…read more Got me in to an insurance policy very quickly. Can't recommend enough. Fast, efficient, friendly, and kind!!!

Working with Compass is fantastic! I was able to get quotes on my vehicles and housing very…read morequickly! All of my questions were handled very professionally. I didn't feel rushed, or like just another number. I was genuinely taken care of, from "hello" to "thank you for your business". I definitely recommend utilizing Compass Insurance!

This is a great company. They try their best to do everything they can to meet your needs…read more They explain everything and are very patient and helpful. They have multiple different companies that can use to quote so their rates beat EVERYONE! We made the mistake of switching to another company a year ago and that company jacked up our rates every renewal period. Lesson learned, we'll stick with Compass forever!

When this company used to be Auto-owners, my Agent Becky would check in with me yearly regarding…read moreupdating my insurance and comparison shopping. She was awesome. At some point this became Insurance Advantage, I never heard from anyone in GR until I initiated an insurance cancellation through a new company. After 5 years with this particular group I was told to be super careful driving as my new coverage was horrible and I am now set up to be sued very easily. Nice sign off.

From the owner: Since we do the comparison shopping for you, there is less hassle and headaches for you. With over…read moreone hundred years of combined experience, let us do what we do best and provide your family and business the security and comfort they need and deserve.

if I could give zero stars I would. I am a single mom with 2 boys and when my Jeep was STOLEN FROM…read moreMY DRIVEWAY, they refused to help me because I lowered my plan 2 months ago. Is it legal that they won't help, yes, but is that the kind of company you want on your side when your in need? absolutely not. they are about money and that it. I was also overcharged for three years, which is fantastic go anywhere, but here their agents are slimy and they do not care about real people.

From the owner: Auto insurance, full and PLPD. Homeowners and renter's as well as all of your toys! Motorcycles,…read moreRV's ATV's, boats, and anything else!

Marc and Melissa walked me through all of my policies, discussed current and future plans regarding…read morework and retirement and outlined options. Felt heard and understood throughout the meeting.

Marc is a fantastic insurance agent! He walked me through the whole process of insuring my home and…read morecar (saved hundred of dollars bundling them together!). It's our first home so we were nervous and unsure of how to handle the process. Marc was kind and took his time explaining how the process works, what insurance is important to have, and sent us extra information when we asked. I had Progressive for over a decade and he convinced me to swap. I'll be saving money not only on my car insurance, but on my home insurance this way. I couldn't ask for a better experience!

I needed a new policy urgently for my boat in order to stay at my marina. I contacted State Farm…read moreand Jessica was able to get a new policy to me while on the phone with her within five minutes. She was great to work with and I highly recommend her.

From the owner: Our mission is to serve our communities with excellence, help you prepare for what could go wrong,…read moreand plan for what you can design to go right. License #: MI-20079619

Kelly is a fantastic agent who is just as friendly and personable as she is intelligent. Her and…read moreher team will take great care of your family insurance needs.

Kelly Anderson is such a great agent! She was so thorough with everything thing, answered all my…read morequestions effectively, helped explained all my options, and was very personable. She actually really cared about my needs - I was very impressed with her whole staff and how much they've helped me since her being my agent. I would absolutely recommend Kelly to anyone for any of their insurance needs. Definitely 5 Stars!!!

We have had Jeff as our agent for over 8 years. He is also very responsive to questions and…read morerequests. When our basement flooded he even drove over an hour to our house to drop off mold repellent for us to use. We have always got the best prices with Jeff and he works to keep our business.

Poor organizational skills, poor communication skills. Only interested in helping when additional…read morebusiness is possible. Would not use.