We booked Hot Tub Cruisin as a Bachelorette activity this past weekend and had a great time! There…read morewere 12 of us on the boat, and it didn't feel overcrowded--everyone had a spot to relax and enjoy. When we first arrived, most of us needed to use the restroom (since there isn't one on the boat), and the girl working at check-in seemed a bit annoyed by that. However, once we got on the boat, she was totally fine and helpful. A few things to note: someone in your group does have to drive the boat, so plan ahead for that. You can bring your own 21+ drinks as long as they're not in glass containers, and you'll need to bring your own ice. Once you're out on the water, it's pretty lively with lots of other boats and people. We played our own music and just hung out--it was a really fun, chill experience. The two hours definitely go by fast, so keep an eye on the time. They're strict about going over, even by a minute, so we set a timer and started heading back 30 minutes before our end time. Overall, a fun and unique experience we'd recommend!

If you're even thinking about booking a hot tub boat, stop thinking and just DO IT--especially with…read morethis company! From start to finish, the experience was nothing short of incredible. The boat was clean, comfortable, and perfectly warm even with the breeze on the water. It's not every day you get to combine luxury, adventure, and pure relaxation all in one, but, what truly made the day unforgettable was the amazing service. Huge shout-out to Kyle - he was fantastic! Super friendly, incredibly knowledgeable, and went above and beyond to make sure we were having a memorable experience for my friends bachelorette party. Do not be discouraged by the other ratings on this site, I highly, highly recommend and think this is the perfect addition to any plan in San Diego. It will create a lifetime memory. Plus you get to see Sea Lions on your way out!

Just want to say thank you. Between drive thru boat drop…read morewhich was awesome and just great communication and great work to repair drive cable and drive box issue on Caravelle with Volvo Penta 5.0. I am not easily impressed with customer service these days as nobody seems to care. These guys know what they are doing and I can't say enough on what a positive experience this was. My first time to Sunset Marine and totally impressed. Thank you again.

I am glad I decided to bring in my old Johnson for repair. I wasn't even sure parts were even…read moreavailable. Raphael worked on my motor and brought it back from the junk pile. I am very happy with his work and the fair price will result in future business. Highly recommend going there.

Do yourself a FAVOR & BOOK THIS YACHT!!…read more We had the best experience with the Champagne Yacht! The entire crew was absolutely incredible and made the whole trip so fun, relaxing, and memorable. Brittany, the bartender, was especially amazing -- she was so hands-on, attentive, friendly, and truly went above and beyond to make sure everyone was having a great time! The captain was professional and made us feel safe and comfortable the entire trip, and deckhands Jeff & Drew were awesome as well. Everyone on the crew brought such great energy and hospitality. You can really tell they care about creating an unforgettable experience for their guests. Highly recommend Champagne Yacht for an amazing day on the water! A day I will cherish forever & wish I could relive again & again!

this is the second time i've celebrated a friend's birthday with champagne yacht. their crew is the…read morebest. they're beyond nice and attentive. when it was time to dock, the yacht was cleaned up and everything was packed for us to take home. the yacht itself was super clean and well kept. brittany was one of the crew members that remembered my friend and i from the first time we attended a friends birthday party. looking to book my own birthday with champagne yacht next year because of the service !

This company is the same as Nautilus Liveboards. What a terrible experience!…read more I booked the great white shark cage diving trip off of Guadalupe Island in Aug 2022. I was notified that access to Guadalupe was restricted. Initially, I was understanding when access to Guadalupe was restricted, and Nautilus allowed me to rebook for August 2023. Unfortunately, access was again restricted, and this is where my frustration began. Nautilus refused to allow me to reschedule for the following year, offering instead to apply my deposit ($900) to one of their other trips, however none of the alternatives provided a similar experience. When I requested a refund of my deposit, I was informed that I needed to speak with President Mike Lever and the only means of contacting him was via email. Despite multiple emails, I received absolutely no response from Mr. Lever. Attempts to follow up by phone resulted in vague responses from the staff, promising to remind Mike Lever to respond. This lack of communication and transparency was not only unprofessional but also left me feeling ignored and mistreated as a customer. To escalate the matter, I involved the Department of Consumer Protection from my state, hoping to find a resolution. Nautilus's response, through their attorney, was dismissive and unhelpful, essentially claiming that my state had no jurisdiction and I had no right to a refund. I am not one to leave negative reviews, but this experience has left me deeply disappointed and frustrated. It is disheartening to encounter a company that not only fails to deliver the promised services but also evades communication and appears to keep deposits without providing any reasonable alternatives or solutions. I sincerely hope that Nautilus Liveboards takes customer concerns seriously and addresses these issues properly. I caution others to think twice before considering doing business Nautilus Liveboards or Mike Lever. They appear to now being conducting business under SharkDiver.com to avoid the negative press/reviews from so many that they have stolen money from.

Diving with the great whites EXCEEDED my expectations! It was an adrenaline filled vacation seeing…read morethese mighty sharks in action. The crew aboard was fantastic - knew all of our names by the first day as well as our preferences for hot drinks, meal orders, etc. And they were helpful getting us into and out of the cages safely and quickly. The Great Whites put on a dramatic show and having a marine biologist and a shark conservationist aboard deepened our understanding and experience. I highly recommend Shark Diver for a thrill of a lifetime!

Super friendly staff! We were staying at the Dana, so decided to rent a jet ski! Super easy process…read moreand everyone working was very friendly and helpful. There a quite a bit of rules to follow once you are in the water, so pay attention to the video and orientation. My only feedback, is there is no way to tell what time to come back to avoid extra charges. I didn't want to risk brining my phone if we flipped, so we ended up coming back about 20 mins early. I would recommend a water watch to bring, even better if they provided them to guests. Super fun!

The absolute worst experience. Terrible and rude employees who were not only racist but extremely…read morerude. Go anywhere else. You'll thank me !

Great communication and great service on my 2007 Malibu. They took care of everything and we're…read morevery knowledgeable.

OMG. OMG. OMG. Can you say OMG!!!!!!!! I found this place…read morethrough a search for a part for my boat. After talking for a few minutes with Brian I knew this guy and his crew knew everything about my Malibu Wake setter 23LSV I have had several problems with my power wedge eventually the Lenco control box was destroyed. Lenco in their brilliant wisdom discontinued producing them and there is no way to fix it with a different box. That's where Brian comes in. He told me he had done this bypass for another customer. I told him your hired and I pulled my boat over 300 miles to have them fix it. While I was there they found one of my rams had leaked water into it through the seal. This is number 3 for me. WTH. He luckily had one and replaced it along with installing the switch bypass for the power wedge. The price was very reasonable. This guy KNOWS HIS STUFF. I cannot say it enough. If you don't bring your Malibu here you are a fool. Just Awesome!!!!! Thank you Brian and your staff. Cannot wait to have you service my boat again.

Not only we're the prices reasonable but the bike path was nice and the employees are great!read more

We Took out the Solliner Boat this past weekend and had a really good time. Service was pretty…read moregood - we got there 15 minutes early like they asked and got on right on schedule. The guy who explained how everything worked did a good job - the only thing he didnt know how to do was turn on the sound system via bluetooth so it took us a good 10 to 15 to figure it out ourselves once on the water. The boat was pretty cool and spacious. We would definately recommend it! The only thing that they need to do to make it better would be to install a ladder on the side to get in and out of it. It wasnt easy getting back into it...especially since we were on it for 4 hours and would need to get in the water....if you know what I mean ;). Regardless had a great time. Put a ladder on that thing though!!

Eddie was super helpful fixing my prop and also educating me further on props. Best part he saved…read moremy weekend getting my prop fixed on super short notice, prop looks brand new. 10/10 would recommend to anyone

New to the boat world I had no clue about how important the correct propeller was for performance…read more The boat I purchased had a 3 blade prop that made maneuvering at low speeds around the harbor difficult with poor handling. I spoke to owner Eddie on the phone and explained I was not happy with the low speed handling etc. He gave me a ton of great information, was very patient with all of my newbie questions and told me to come by with my current prop. I went to the shop which was clean and organized. Eddie pulled up RPM range for my motor, asked me few questions about loading the boat, primary use etc. and picked out a 4 blade prop. Installed the prop and it corrected low speed handling, better out of the hole and hookup. Can't say enough good things about Eddie, awesome guy to work with and knows what he is doing thank you!

Captain Corinne was amazing! Absolute hands down most fun you will have on a boat. She's the…read moreepitome of service and I believe everyone should request her for her voyages. #CaptainCorinne

Overall a pretty terrible experience and even worse customer service. Went for a bachelorette…read moreparty. I was wearing linen pants and the peddles were old, rusted, and connected to each other. Not to mention the insanely uncomfortable bike seats... I wasn't even peddling but someone else in the line was and it caught my pants. My pants got stuck and ruined in the chain, and the captain said he had to cut my pants in order to get them out. We literally didn't even leave the dock yet. The captain said he made a note for the company to pay me back, but after emailing customer service all they offered me 20% off next time I return on a paddle. I will not be returning. It's outdated, a gimmick, and customer service is a joke. I do not recommend.

Henry's Trailers absolutely earned this one. These guys are on a completely different level than…read moreany other trailer shop I've dealt with. They handled everything start to finish, towing, diagnosing the issue, and fixing it the right way the first time. No runaround, no guessing, and no "band-aid" fixes like you get from most places. They actually explain what's going on so you understand your trailer and feel confident when you leave. You can tell they know trailers inside and out. They had parts in stock that other shops told me would take days or weeks, and the turnaround time was way faster than expected. If you care about doing it once and doing it right, this is the place. Whether it's a basic repair or something more complex, they've got it handled. Highly recommend Henry's Trailers. I won't be going anywhere else.

Just finished what I would consider a horrible experience with Henry's trailer. Dropped my trailer…read moreoff in the beginning of the week. I stressed to Holly that because it had been sold I needed it done by Friday. She said no problem and quoted me right at $1460 CASH and said that it would be ready for me by Friday. I called later in the week to confirm that it would be ready and then was told that there would be a small "rush" fee and the trailer would be done by Thursday. Now please understand I NEVER said I needed my trailer early, I just needed it done by the date that had been promised to me when the qoute was given to me. When I showed up Thursday to pick it up the owners were no where to found but the worker there told me to get my trailer I would have to pay over $1940 in cash. I was desperate to get my trailer so I paid the $1940 in cash and went on my way. What happened next was unreal, now keep in mind I am a very easygoing non confrontative person who has NEVER left a bad review on anyone but felt that what happened to me was unfair and that I was spoke to disrespectfully , so I left a review that I felt was honest on google. If they had just acknowledged my complaint I was planning on removing the review as I did not want to hurt anyone, especially what appeared to me to be a family run repair shop. It did not end there. Henry's trailer then called me entitled, ungrateful and untruthful on google. Then today, my wife called me in tears to tell me that Henry's trailer was going to file a law suit if I did not remove the review and I could be fined up to $43,792. I was worried about how upset my wife was so I drove directly home. There was a letter that was duct taped to my door from Midway Law Firm that said they had been instructed by Henry's trailer to "immediately and aggressively file a law suit in Superior Court against us beacuse I left a bad review that was false amd malicious. The same letter was left in an unmarked envelope in my mail box with my misspelled name and misspelled address hand written on the front. I am trying really hard not to be vindictive but just give an honest opinion from my perspective of dealing with Holly. They seem to do good work but make sure that you get several quotes from the different trailer repair facility all whom do great work.