They advertise tooth whitening but only offer to established customers. If they don't do the…read morecleaning and X-rays, you're out of luck. My dentist doesn't offer whitening and I waited till after my cleaning to call. So I have to wait 6 mos and switch dentists to get my teeth whitened. It would be a great way to get new customers., but no. Disappointed.

I always ask for Dr. Kuchar. She made a crown for me and installed it in one visit~ And Liz the…read morereceptionist is great!

Im the biggest baby when it comes to the dentist but the way New England dental helped me with…read morepreparing for my wisdom teeth removal was astonishing. Got mine out *while awake* and it was a breeze! Thank you to the doctor and the staff for all the help!!

I made an appointment last year from my daughter, they gave me a card with the date and time, when…read moreI got there they said her appointment was not at the time I had, I literally went back home grabbed the card and called right away because the time I showed up was correct, she still tried stating the time was not correct, I told her I was going to bring it to the office, then she said oh there is another girl with your daughter's first name that has an appointment for that time, now at this time I am totally upset this lady is obviously not swift in the head, lets say I will never return there again, they even called me Friday to confirm date and time, they need to get there act together I literally asked to speak with a manager and she said they don't have one, great establishment, I suggest you take your child elsewhere with people that have common sense to when they make a mistake to fix it

UPDATE: he has now sent me a bill for the initial visit months later after leaving this review! I…read morenow have an $125 bill for a 15 minute visit and I never got the surgery done. Also when I went to the hospital in Boston i had to retake the initial x-rays because this office did not send them and I was told by that doctor that it would be a quick and easy surgery and that as long as my cardiologist said I was fine then so was he. So nothing has really changed other than this place wasting my time and making me travel to have this done. I seem to have nothing but problems with this place. From the simplest of things like getting information sent to another doctor to the constant back and fourth to try to get a tooth out this whole process has been a big headache. I went in and had some other medical issues and ended up being cleared by too other doctors to find out that after I got the clearance that Dr. Milano still did not want to take out my wisdom teeth. I get being cautious but I've already been told by two other doctors that know more about my condition that I would be perfectly fine to have this done. So now I'm being sent to mass general in Boston for wisdom teeth to be removed. I was told I would get a call from the hospital to set up the appointment but after a week I decided to just call myself just to find out from the hospital that they never even sent anything to them. So I have been waiting in pain for over two months and still have gotten nowhere, and on top of everything it is so difficult to contact them because the business hours are not your average hours.

The great care began with a call from the office moving my appointment up because I was in pain,…read morebut the remarkable part was the extraction itself. Dr Milano made this an absolutely painless process. Unlike every other dentist I have ever been too, he waits for the numbing gel to work before he starts the novaCaine injections...Additionally, he employs several "tricks" to ensure a painless procedure. This wasn't just a tooth extraction but removal of a 20 year old crown; it had all the hallmarks of being a tough experience and yet it was swift and painless

Been at this office since it opened. It has all,the latest technology and the service is…read moreexcellent. Everything is explained to you and they are personable and friendly.

I went there to remove one tooth ( less than 30 seconds to remove) ,Price is $318 then you open…read moreyour mouth and the dentist looks in and that is called a comprehensive oral exam $143. Now his assistant takes 6 xrays and that is $43 for 5 of them and for the first was $51. I had a lower bridge which kept falling out, and he cemented it back in which took Less than a minute (I tought he was just doing me a favor, as a new client). It cost more than the tooth removal $349. Total bill was $1070.00 Discount $107 for what reason I don't know. Total bill was SURPRISE $963 and He knew I did not have any insurance. When you go here bring lots of vasaline. UPDATE UPDATE ON THIS REVIEW!! I recently posted this review . Doctor explained the lack of communication up front was there problem and would in the future they would be more upfront with cost of certain items. I was refunded $350 for cementing my loose bridge which I tought was a favor for a new client. The other items were explainable. Now I feel like I have not been taken for a ride. The offices were very clean and updated and new. Beautiful place. Attendent was very sociable and professinal. So I have updated my review.

My husband, who is fully blind, started going here and I with him. From the start, we were greeted…read morewarmly, and they did everything they could to accommodate us without even asking. Making both myself and my husband feel very comfortable. The dentist herself is kind, compassionate and really seems to want to ensure the best care for her patients. We've been here only a couple of times, but so far, we've had nothing but positive experiences, and great dental work!

Today, 9/30/25, was just a scheduled cleaning visit. This was subsequent to extensive dental work…read moreincluding two crowns and two sets of partial dentures and an extraction. The office is professional and friendly. The preliminary assessment is surprisingly thorough and done efficiently. The whole team is welcoming. I am grateful to have this dental practice servicing me.

I've been a patient at North Main Dental for several years. My experiences have always been…read morepositive. The receptionist is very friendly and greets you upon arrival at the office. My Hygienist, Michelle, has always been very thorough and professional. The office is immaculate. I had a filling this summer and Dr. Ponte was very good! I've read other reviews about this office and I can't imagine where these opinions are coming from. My sincere "thank you" to the Doctor and staff at North Main Dental for making my dental appointments quick, easy, painless and tolerable. Paula C.

Staff are excellent... the counter receptionist picks up the call right away, gives us the accurate…read moredirection, dental hygienists are skilled and experienced, the dentist, Dr. Ponte is honest and clear. I never felt his dental comments include greedy suggestions. I also admire the fact they accept Mass Health. They are there for us. One important tip to add is to go there earlier prior to your appointment in order to find a street parking spot.

The best dentistry experience I have ever had :) The office…read morestaff is kind and efficient , the hygienist was able to figure out how to help me to control my gag reflex so that X-rays could be taken without anyone being traumatized; and Dr Anderson has significantly improved my dental health by repairing years of neglect caused by my dental anxiety. I am very grateful to have such a talented dental team in my area.

I went to take my daughter there at dartmouth and she is getting a root canal soon so they wanted…read moreto check it out, they gave amazing service and treat their patients really Kind I also needed a dent to get my teeth checked and they are gonna treat me soon, looks like dartmouth is an nice place

All I can say is now I know why it's never busy there, and you can get in right away. Dr. is not…read morecompassionate and very odd. The last time I went there I had a tooth ache, to which he examined my tooth and said there was nothing wrong. Went home, was up ALL night from tooth pain. Went in the next morning when he proceeded to tell me I needed a root canal and gave me a script for pain med. I asked if he could please call it into the pharmacy for me so it would be ready for me ASAP, as I was in soo much pain. He looked at me like I had asked for something unreasonable. Got to pharmacy, the script was not called in which meant after being up all night in agony, I had to wait in line (understandable) but, then another 20 min for my script to be filled because they did not call it in.

Dr Grenier and his staff were helpful and professional. Been going here for five years. Convenient…read morehours and very accommodating. I get reminders and calls with first available when and if I need to reschedule my appointment