I've known Franco for over 20 years he is reliable dependable and very articulate…read more I have used his services on countless properties that I've owned in the past and my recent purchase here in Florida. With that being said he has closed my homes from Vegas to Florida. My own mother uses his services as well and she always has been satisfied from beginning to end he is very professional. I believe he takes away the stress of the buying process or investing process by explaining things in detail. If you need a mortgage I highly recommend him five stars is not enough . Thank you JamesZito.com

They made the financing part of home buying process quick and easy. Amazing Communication! I was…read moreguided through the whole process by Franco and his always friendly team.

Scott helped guide me through my home buying process! He made sure I got the best deal and made me…read morefeel comfortable in my decision. Thank you.

This was a really frustrating and disappointing experience for us. We were told our loan would…read moreclose by a certain date, but due to thier poor communication with the appraiser and an inaccurate report we missed that deadline and had to pay for a revised appraisal ourselves . later we were told the loan terms had to change to hgher rate and fee because of how our company is structured - something we had disclosed from the start. After weeks of delays and unexpected costs, we had to switch lenders to move forward. It was a stressful and disappointing process that could have been avoided with better communication and attention to detail. We regret not going with other lender from the beginning.

Roseanne Shannon was absolutely amazing. Her team & Roseann were extremely professional,…read moreknowledgeable & prompt. They addressed all of our concerns with precision & compassion. Due to the sale of our home, we were facing the pressure of finding a home & closing on our mortgage loan all within 17 days. 5 Star Mortgage , aware of this, expiditated our closing in record time without a glitch. Great Job 5 Star Mortgage. We highly recommend them for all your mortgage needs. Tony & Annette Locorriere

We had the pleasure of working with Roseann Shannon and her staff at 5 Star Mortgage during our…read morerecent home purchase. Roseann was extremely thorough in arranging our lending. She saw us all the way through process, and was even thoughtful enough to make an appearance at our signing at the title company, and brought us a closing gift. I would highly recommend 5 Star Mortgage if you're in need of a home loan!

Ashley was recommended to us via our realtor and we could not be happier! Ashley is incredibly…read morepatient, thorough and makes you feel like you're her only client. Above all, she truly puts your best interests first and is someone you can trust. From start to finish she set very clear expectations (in a crazy market!) and ensured we were well informed throughout the entire process. I cannot recommend a Ashley enough!

Athena Paquette was our incredible Mortgage Advisor. We are first time buyers and of course that…read moremeans we were worried about everything. Athena held our hands throughout and we are just about done, but had to take the time to commend her efforts, care, and our overall experience. Athena not only took care of her responsibilities, but would reach out to all others involved in the process to make sure they performed and made themselves available to assist us as needed. The personal attention we felt was top notch and I have only experienced that on extremely rare occasions. Good to see that people like Athena are out there and go above and beyond to help their customer. Highly recommend. Athena (if you read this), thank you again for all your assistance, your service was/is top notch. Thank you, thank you, thank you!

My journey with Sophie started with her responding on a holiday acknowledging my application - she…read morehas consistently been responsive and informative. Sophie is a mentor and teacher at heart without being condescending - she also is detail oriented, not to mention having great fee, highly competitive fees and access to various programs and options as a broker. I highly recommend Sophie, as she responds quickly with great guidance and a wealth of experience.

We are extremely grateful to our listing agent, Allison, and her assistant, Erin, for doing an…read moreoutstanding job selling our rental condo in Las Vegas. We are remote landlords, and this was our second time working with Allison to sell a rental property in Las Vegas. The first sale took place in spring 2022 when the housing market was very strong. However, when we decided to sell our last rental condo in early October 2025, the timing was much more challenging. We had to list during the holiday season in a much weaker market, and the condo was bit older. Despite these challenges, Allison guided us through every step of the process with professionalism, exceptional market knowledge, extensive experience, tireless dedication, and great care. From the very beginning in early October, Allison visited our condo to have a thorough initial inspection. She provided excellent advice and practical suggestions for repairs and remodeling before listing. After the kitchen remodel and other updates, the condo looked more modern and attractive. Allison and Erin also did a beautiful staging and arranged high-quality professional photography and a 3D tour, ensuring the property was presented at its best. With detailed market research and a smart marketing strategy, Allison helped generate multiple offers within just days of listing, effectively creating a seller's market for our condo even in a difficult market. After the buyer's inspection, Allison continued to support us by referring reliable, honest contractors who completed repairs at very reasonable prices, making the process much less stressful for us as out-of-town owners. We also experienced a longer escrow period due to reason beyond our control. Throughout this time, Allison advised us to remain patient, kept us well informed, and confidently guided us through the process. Since we were not local, Allison went above and beyond, handling many additional tasks on our behalf to ensure everything stayed on track. Despite the tough market conditions, we successfully sold our condo at a price we were very happy with. We truly couldn't have asked for a better experience or more outstanding service from Allison and Erin. Allison has exceptional knowledge, skills, and experience, and most importantly, she genuinely cares about her clients. We highly recommend Allison to anyone looking to buy or sell a home in Las Vegas. You will be very happy to have Allison as your agent!

Working with Allison Jung has been an absolute game-changer. She first helped my husband and me…read morepurchase our condo in 2018, and her deep market knowledge made the buying process incredibly smooth and stress-free. Eight years later, when it was time to sell in 2026, I didn't hesitate to call Allison again.  Her dedication, strategic marketing, and expert negotiation skills ensured we got top dollar for our condo. From our first investment property purchase to our recent sale, Allison has consistently proven to be communicative, trustworthy, and genuine. I recommend Allison without reservation to anyone looking to buy or sell a home! Mahalo, Allison, for everything. We look forward to working with you again when we are ready to purchase our next property!

Had the pleasure of working with Paul and his team. He definitely went above and beyond my…read moreexpectations, got me a great deal, and made my experience as a first time home buyer extremely easy. He was able to get my loan approved after two failed attempts with two other lenders. He's very knowledgeable and guided me every step of the way. I would 100% recommend him.

Yay ! I'm officially a home owner in Salt Lake City !! Couldn't be any happier with this location…read moredowntown! Huge shout out to Paul Hasna with Security National Mortgage! Pauls been working with me for 10 +months , patiently letting me weigh all of my options while I change my mind a million times. I found something and they made it happen, all when I was out of the country 50% of the time. I had the best experience possible ! You think you may have an idea, but you don't. Every loan , every home, is different. Paul was beyond accommodating when answering any questions that came to mind, and helped reassure my decisions. I had no doubts whatsoever that I wasn't getting the best deal possible or they weren't working fully on my behalf. I'm walking into a home with an awesome amount of equity already ! I am extremely great full I chose Security National Mortgage. Being self employed sometimes makes you think you have limited options, it's definitely more work and I appreciate all the time that was put into my situation , finding me the best loans and interest rates possible. I am so happy with my place downtown ! Thank you Paul !!

If you want to get into a house Jen is your girl. I've been in contact with her for over a year and…read moreshe is very straight forward. She helped my husband and I fix our credit so we can get a lower interest rate and she is always on it. I called her mid June and we closed on our house on August 30th. Being that we are first time homebuyers she made the entire process stress free. I would recommend her to anyone! She is so awesome!

Jennifer was amazing to work with! She was able to take all the stress out of buying house!read more

Mr. Eli Barlow is the finest gentlemen I have ever dealt with. Village Capital is a winner, If I…read morehad just 20 of Mr. Barlow's I would be rich..... Im a 100 % disabled veteran from the Vietnam Era and I found out what people say "thank you for your service" Eli means it in a real sense of the words.. Mr. Barlow does not play games, he means what he say's and his word is like having a gold bar in your hand. He is patient and listens to his customer. I have used three brokers in the past and none has been greater than Mr. Barlow, not even close. So listen, to what I say, use no one else. Thank You Eli if I could give you 100 stars I would gladly.

Absolutely the worst customer service I've ever dealt with consistently. I call in twice a month…read morewithout fail, and every single time the experience is frustrating. Their system will not allow bi-monthly payments to be made online and properly applied to your loan, so you're forced to call in just to have your payments processed correctly. Each call begins with five minutes of redundant and excessive verification questions, including whether I occupy the home, which I've answered dozens of times. I'm told it's for "verification," but there's no real way for them to confirm that anyway, so what's the point of repeating it twice a month? Then I'm asked--every single time--how I prefer to be contacted: call, text, or email. I've answered this repeatedly, and now I simply refuse to respond because it's absurd and unnecessary. Some reps let it go, but more than half become rude or downright confrontational, insisting I answer before proceeding. And if you ask to speak with a manager? Good luck. You'll usually be told they won't transfer you unless you're "fully verified," which is not true--I've been transferred before without going through the full script. It feels like they just make up rules to avoid helping you. I've left reviews before, and I'm clearly not the only one there are hundreds of complaints about this same poor service. Yet nothing ever changes. This company seems committed to making things as inconvenient and frustrating as possible for their customers.