I am a physician who got injured on vacation. I am also multiply-minoritied, and was misgendered a…read morefew times. The people were (mostly) all quite nice to my partner and I. There may have been a little bit of talking behind our backs (but in front of our faces, with conversation slightly hidden). My P.A. Eric was the BEST. I could not have asked for a better provider. He was exactly the kind of health care specialist I needed, and wanted. If I ever need procedural or emergent health care again, I hope to again have someone just like him. There was a cell phone plug in locker station. This was an excellent touch. The registration gal (Filipina lady) was also great. Very personal, thoughtful, and went the extra mile to do things outside her strict job description to help a literally traumatizing experience be much better. Please recognize these excellent employees. Also, do consider working toward improving your HRC performance in practice. Though the wrong pronoun was not necessarily used with negativity, the staff's awareness could be honed in a touch better. Thank you for posting your Human Rights Commission recognition on the patient room wall.

Rude customer service! I had a coupon and rather than explaining it wasn't valid anymore, I got a…read moresmirk and a rude response that I didn't know how to read. Honestly! Don't volunteer to work with people if you don't like people.

I've never had anything but helpful service here and all of the volunteers have been polite. I see…read morecomplaints about them not taking all donations, but if you have ever been inside it is easy to see that they don't take clothing or blankets. They have the best arranged book section and free books for kids.

Truly enjoyed my stay at the Inn. When I return, I will definitely want to stay here again. It…read moreoffered such a friendly, relaxing respite to everyday life. Reservations can be made online or through directly calling. When I had a little confusion online with the dates I wanted and the room type of room, I called their reservation desk. They made it quite easy and work for me. Price is competitive, especially when compared to similar area waterfront hotels. The Inn is located in downtown Lewes along the canal with wonderful views. Easy walking distance to Lewes downtown restaurants, shops and historic sites. The Lewes beach is just under a mile from the hotel location. Outlet malls, Cape Henlopen State Park, Cape May - Lewes Ferry Terminal and Rehoboth Beach are all an easy drive. The location is ideal. My room was quite comfortable. Had all I could need with an amazing balcony and view of the canal. Someone had cranked the temperature low on the refrigerator. So, it froze items I had placed in it. Housekeeping was respectful of my privacy and diligent about servicing my room when I wanted it. Towels were soft. Bed was very comfortable. Wi-fi was fast. Room and outlaying areas were clean. The Inn offers a small fitness center with the basic equipment useful in doing strength as well as cardio exercise. A breakfast bar is included with your stay. It had a variety of fresh fruit, a couple yogurt flavors, a couple cereals and hard boiled eggs. There were pitchers of different juices, coffee thermoses, a selection of teas available. Breakfast breads and toast varied daily. Much of the breads were store bought type breads. It's a nice spread, but after a few days, I wanted something more. There are several local restaurants conveniently nearby serving breakfast menus that I also enjoyed.

This is a fabulous small boutique hotel. Oz is an amazing front desk and reservation person. Our…read moreroom was clean and perfect in every way. We had two queen beds for my daughter and me. The beds were very comfortable. In the morning breakfast came with the room. It was yummy and easy to enjoy with the other guests in the dining area. If you are in a hurry, grab your breakfast and keep going. The location is spectacular because it's at the Marina. The town of Lewes is quaint and historic. The only negative is don't try to go out to eat without a reservation. Sitting is limited and restaurants fill up early. All and all, we loved the hotel, clean, spacious, comfy beds, and warm hospitality. Highly recommend the Inn at the Canal.