I went here to get my meds back on track from having been off of them for a couple of years. The…read moredoctor i saw got me refilled for my normal meds mand got me some rx's for some other issues I have. My only small dislike is that its walk in only but that also means you can see a doc when its convenient for you

Was looking for a new primary care and this place did not disappoint. Front office staff friendly…read moreand efficient. The wait time was minimal and the nurse was kind and very attentive. I saw Emily, NP, and she was knowledgeable, kind and at no time did she appear rushed. I had a lot of questions as well as medications that needed to be refilled. She answered all of my questions and explained everything in detail. Probably spent an hour with me which is unheard of in today's treatment of patients. Also, I was impressed with how clean the office, bathroom and exam room was. I would highly recommend this clinic to anyone looking for excellent treatment and great office hours.

Never see same doctor. Lost my X-ray…read more Paper files spilling over. Long waits with appointments

horrible office staff! once I told her why I was calling she huffed and put me on hold + kept me…read morethere. every time it connected me back, she would put it on hold again. I was on hold for almost 45 minutes. waste of time + no help at all!

The office is nice and the staff and doctor nicole is super nice best doctor ever and very clean…read more place

Dr Bernatowicz and the nurse practitioners are all excellent. They listen and make you feel heard…read more The nursing and clerical staff are always friendly and professional.

They have been taking care of me since I moved here in 2011. Very organized and always in and out,…read morevery efficient!!!

Two stars for the front desk. Four stars for the back office and the doctors…read more I've been coming to Family Medicine Center for about a year now after a coworker of mine referred me. My first first few times going were decent. And once you get passed the front desk all is well. This morning I came in because I have the flu and needed confirmation and meds. I walked in at 0805 and filled out the sign in slip. I was asked if I had an appointment and said no but that I was sick. I instantly detected an attitude with the front desk girl and felt resistance. I almost left to go find another primary care manager but opted to stay because i know that once you get passed the front desk, all would be ok. And it was. I recommend FMC but be prepared for some attitude when you walk in.

They claim they must have my social security number to file my insurance. I have had 5 claims filed…read moreby other providers in the last 3 months without my SS number, and all were paid. I called BC/BS and they confirmed SS not required. My member number, DOB & name is all they need. I was told they would mail me the bill and I could file it myself because THEIR new system does not allow filing W/O SS#. Also, when I arrived at the appointment they claimed they had called me and left messages that they cancelled my appt, There were no missed calls on my cell. No messges. And I was getting emails and texts reminding me of the time. I looked at the web site while still there and hit the "check in" online, and suddenly they were able to see me after all. It looked like they had attempted to cancel online 15 minutes before my appointment. So - no. I do not recommend this practice AT ALL.

Had a strange interaction with a receptionist when trying to schedule an appointment for a family…read moremember. I asked to schedule an appointment with a particular doctor on a Tuesday after 12 pm because that weekday fits our family's work schedule. I was told that doctor doesn't work on Tuesdays--no problem, perfectly understandable. It's a simple, routine appointment, nothing complicated. I told them we would be willing to see any practitioner in the office, was told that wasn't possible, we had to see the same doctor we had last time. No doctor or NP in that office works on Tuesdays? Why can't we switch providers? Maybe there were no appointments open on Tuesday in the foreseeable future?--also perfectly understandable, but not what was communicated. They didn't seem to check when the next available Tuesday was nor try to accommodate our work-schedule at all. I wish our schedules allowed us the freedom and flexibility to just come in whenever. :(

This office likes to let their patients suffer. They display this by taking days to authorize vital…read moremedication refills, employing rude office staff and nurses, and they will literally laugh at you on the phone if you ask a question they deem silly. They are opposite of helpful. Never get involved with them...even under their new name Chi-Memorial-whatever.

I love my Dr. But only 3 stars because the wait time is ridiculous. When you have an apptment at…read more8:30 and it's 10:00 and still haven't seen the Dr. I still keep coming back though

This place is a joke. Went for a medical issue and they did a drug screen on my urine without my…read moreknowledge and quickly labeled me as a drug user because it was positive for meth. One prescription i am currently taking and have for several years now will cause a false positive. They don't take the time to look up your current meds to see if any will cause a false positive. They are very quick to make assumptions and then treat you poorly.

The entire team at this location is amazing! They're very empathetic, kind, patient & caring. When…read moreyou've been thru the things I've been thru, emergency brain surgery & then dealing with your mental health it means ALOT!! They're very knowledgeable & I highly recommend them! 5 stars

I'd give them negative stars if I could. despite telling me on the phone that they took my…read moreinsurance (and double checking with my insurance company that yes, indeed this was true) they charged me out of pocket when I got there (after driving over an hour and a half) and told me they no longer took my insurance. They also quoted me a 45 minute wait time when I arrived, yet after an hour when I asked how much longer they thought it would be, they told me 45 minutes. Totally incompetent front desk staff. Save yourself the headache and go somewhere else.

Wow!!!! Nicest people on the planet!!! We were in town for a wedding. They were so efficient in…read moregetting us in, examined, and diagnosed. Now let's see how quick the pharmacy is in filling the script.

Some great services at a lower price for those that don't have insurance. Much better rates than…read moreeven an urgent care, except here you get access to an actual doctor for your visit. I am shocked at how little it really does cost, and labs if needed are dirt cheap. This is perfect for me, as I am self employed and don't have insurance, but even if you did have insurance, this could be cheaper if you have large copays or deductibles.