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    Paul Grayson Smith, DO

    2.0 (10 reviews)
    Closed 8:00 am - 5:00 pm

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    6 months ago

    I absolutely love this doctor and his staff BUT what I don't like is you can always plan on waiting at least an hour or more.

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    5 years ago

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    Specialists In Pain Management

    Specialists In Pain Management

    2.7(3 reviews)
    2.7 mi

    We had appointments last Monday at this office (Cleveland), we usually go to the Chattanooga office…read morebut due to the bad weather our appointments were cancelled. Everyone was so nice and helpful. I had been in the hospital a couple of weeks ago and get short of breath if I have to walk not far at all. I would like to thanks the nurse and Jeanie for their understanding and help to have me breath correctly when I am having difficulty and can't catch my breath. We didn't see Dr. Blake on this trip, but he has always been excellent when I've seen him and he has always been concerned when he does any procedure on me. Dr. Blake always explains what he will be doing and is always willing to answer any questions I or my family my have. Just wanted to say thank you to all in the Cleveland office!

    First off I wish I could give two separate reviews; one for the staff and another for the head…read moredoctor. The staff is amazing. So much better than other pain management places I've been a patient. They are prompt at insurance paperwork, prior approvals, phone calls and are polite in demeanor and care. That said, Dr. Blake is the complete opposite. I do not know why he is a pain care Doctor. As far as I can tell he hates us as pain patients. He does not care how much pain we are in or how that pain affects our daily lives. He will not budge on how much he prescribes even though the law and insurance says all you have to do is fill out a form stating why said patient needs said medication...he will not do it no matter what that's it. Also, my script was prewritten by e-script to be filled on a Sunday at a Walgreens in Germantown on Brainerd Rd. It was flooded due to heavy rains and closed. if you know anything about controlled substances, you can't transfer the scripts and you can't fill them early. You have to fill that day. We called the on-call doc to have them transfer the script to another Walgreens that was open to have it filled and it was Dr. Blake. Well, he said NO. He doesn't work on the weekends and told us to call back when the office was open on Monday. My husband told him "why would you write a script for a Sunday if you have no intention of helping us getting that script filled in case of emergency? My wife is out of medication and the pharmacy is flooded?" Dr. Blake responded that he told his staff not to write scripts for the weekend so it's on them not him and hung up. Dr. Blake has no compassion for pain patients. He doesn't care about the plight that we are in and he know that he is the one with the power and we are helpless. The laws are written to keep us in pain and helpless and to keep men like Dr. Blake hungry for money and power. I pray you find a better more compassionate place for help.

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    Peerless Medical Complex

    Peerless Medical Complex

    2.5(4 reviews)
    1.4 mi

    They claim they must have my social security number to file my insurance. I have had 5 claims filed…read moreby other providers in the last 3 months without my SS number, and all were paid. I called BC/BS and they confirmed SS not required. My member number, DOB & name is all they need. I was told they would mail me the bill and I could file it myself because THEIR new system does not allow filing W/O SS#. Also, when I arrived at the appointment they claimed they had called me and left messages that they cancelled my appt, There were no missed calls on my cell. No messges. And I was getting emails and texts reminding me of the time. I looked at the web site while still there and hit the "check in" online, and suddenly they were able to see me after all. It looked like they had attempted to cancel online 15 minutes before my appointment. So - no. I do not recommend this practice AT ALL.

    Had a strange interaction with a receptionist when trying to schedule an appointment for a family…read moremember. I asked to schedule an appointment with a particular doctor on a Tuesday after 12 pm because that weekday fits our family's work schedule. I was told that doctor doesn't work on Tuesdays--no problem, perfectly understandable. It's a simple, routine appointment, nothing complicated. I told them we would be willing to see any practitioner in the office, was told that wasn't possible, we had to see the same doctor we had last time. No doctor or NP in that office works on Tuesdays? Why can't we switch providers? Maybe there were no appointments open on Tuesday in the foreseeable future?--also perfectly understandable, but not what was communicated. They didn't seem to check when the next available Tuesday was nor try to accommodate our work-schedule at all. I wish our schedules allowed us the freedom and flexibility to just come in whenever. :(

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    Peerless Medical Complex
    Peerless Medical Complex - I'm finally in the Doctors room

    I'm finally in the Doctors room

    Peerless Medical Complex

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    Paul Grayson Smith, DO - familydr - Updated June 2026

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