I've only had one visit with Dr.FOlan, but it was a very positive experience. I came in with…read morecold/flu symptoms, and he gave me exactly the care I needed. From the start, he was very attentive to detail and took the time to really listen to my concerns without making me feel rushed. He asked thoughtful questions and made sure to fully understand my symptoms. He also explained everything clearly and in a way that was easy to understand, which I really appreciated. It made the whole visit feel much more reassuring. What stood out most was how caring and genuinely concerned he was about my well-being. It felt like he truly wanted me to get better, not just treat the symptoms and move on. Based on this first visit, I feel confident continuing care with this office and would definitely recommend him to others.

High primary doctor care quality, front office and service experience, excellent!! I would…read morerecommend Dr. Folan and Sutter Health San Mateo.

Dr Susan Hoffman has been my primary care internal medicine doctor for over twenty years. She is…read moreby far the best doctor I have ever had. Her warm personality, combined with solid knowledge, experience and empathy are all key parts that make her so special. Her nurse Dana is exceptional, and helps run that office efficiently and professionally. I love the fact that appointments are easy to come by, and that you are not rushed in and out. With her concierge practice, communication via phone, email, text are common place. That sort of communication really gives me peace of mind. i know that she is always looking out for me,and cares for me as she would a family member. It does not get any better.. I do not live close to the office, but we make it work. I share Susan's philosophy of wellness, and we do things proactively. The rest of the office, doctors and staff are all excellent. I would trust any of the doctors in dr Hoffman's absence. They have a lab in the office, and also administer EKG 's on site. She does not accept insurance, and has a monthly fee based practice. Best money I have ever spent.

I was referred to Dr. Hoffman in August 2010. During my meeting with her, I found her to be a…read moregreat listener which I consider to be essential skill in physicians that I like. After having my first physical examination with her, I have continued as her patient. I like the fact that she is very accessible and easy to book an appointment time if I was feeling unwell. All in all, a wonderful personable doctor and her back-up physicians seem equally wonderful on both occasions when Dr. Hoffman was away.

I am a physician and have used Dr. Rosenberg for years. She has helped me through thick and thin…read moreand has stuck by me through adversity without bias or attitude. She just wanted to help me. Yes, of course, she does all of my health care needs and keeps up with all the latest treatments. Dr. Rosenberg always comes up with an idea to hep solve a problem when others had given up or thought there was nothing to help. Jane, her office everything, is incredibly kind and available. She is the best and their team coordinate my care with the utmost of efficiency and ethics. I, especially as a physician, feel that Dr. Rosenberg represents the best of how to be a Primary Care Physician. She is bright, brilliant, warm, thoughtful, and caring. Dr. Rosenberg should be your doctor. I would not go to anyone else for my healthcare needs.

Friendly, thorough, respectful, and knowledgeable. I visited Dr. Rosenberg for an hour-long…read morephysical last week - about 45 min. of talking, then about 15 min. of examination. I usually dread visits to the Dr., but Dr. Rosenberg made me feel comfortable -- she commented appropriately, was easy to talk to, and made me feel like I was the only person she was seeing that day. Good to note: She took notes on a computer while talking to me, but before she did so, she told me why and said that if it really bothered me, she could take notes by hand instead. I didn't even notice it after 5 minutes. Please also note that Dr. Rosenberg does not submit directly to insurance companies, so you'll have to fill out your own paperwork and submit it yourself. If you're looking for an excellent primary care physician in the Bay Area, Dr. Bonnie Rosenberg is your woman.

Dr. Renschler is amazing. takes all our concerns seriously and is thoughtful and kind. perfect…read moredoctor for our new baby

I love my NEW doctor ! she is smart,think out of the box & doesn't take you for granted…read more I have met many MD in our area who are busy thinking "highly" of who they are and don't make afforts to help you too much. now I'm vest in peace,thanks God - but not going anywhere else at the near future. :))

Dr. Gervin is straightforward, kind and a great listener…read more She asks questions, gets to the point and takes the time to know and understand what you need. She's also able to answer any questions you may have. I'm happy and super satisfied with the treatment she suggested. Thank you, Dr. Gervin!

Dr. Gervin is an excellent doctor. She's patient yet authoritative. I feel very comfortable seeing…read moreher even for the first time. Highly recommended.

Stanford is the gold standard. The staff at Stanford Clinics in Portland Valley run a tight ship…read more Dr. Juarez-Reyes has been my primary care provider for 15 years or more. She really takes her time, and ensures she explains everything thoroughly. She asks lots of questions, and cares about my health. The staff is very well trained and professional. They always explain everything that they are about to do. Overall, for healthcare, I will continue to believe Stanford is the best in the business.

JUST WOW!!! Aside from the parking distance and having to pay for parking, just wow!…read more My mom doesn't speak English well and usually gets intimidated by those who are stern or those who talk condescendingly, so my siblings usually go with her to prevent that. The experience at Stanford (Palo Alto) was great and I had no worry for my mother from the ER, to OR, then transfer to bedding. Grade A experience. Though everyone was extremely busy, we never felt disrespected nor rushed. PATIENT (and even family) care was their main priority. Another plus is that they have the Filipino channel haha Anyway, I wish I remembered everyone's name because who helped us, even if they weren't assigned to us, did an exceptional job!! Thank you Thomas and your partner from ER. Dr. Li and your crew for the smooth operation, acknowledgment, and assurance.

I feel incredibly fortunate to have found Dr. Maia Mossé -- she is a truly exceptional physician…read more She effortlessly combines kindness and warmth with professionalism and a high level of skill and training, bringing the latest research and the most advanced approaches to her care. She has always treated me with the utmost respect and takes every situation seriously, big or small, finding solutions for me where no other physician or specialist has. She's brought me to a whole new level of health and wellness with tireless work and attention to detail. I've recommended her to friends who are really happy to be under her care. All the doctors and staff at the Village Doctor are also amazing and their system and off-hours coverage is excellent.

I highly recommend Dr. Eric Weiss to anyone looking for a doctor with a good personal touch and an…read moreextreme focus on extra layer of care. I have been seeing Dr. Eric Weiss for several years now, and I have always been impressed with his dedication to his patients. He takes the time to listen to my concerns and to explain my treatment options in a way that I can understand. He is also very responsive to my questions and concerns, and he is always available to answer my calls or emails. In addition to his excellent medical skills, he is also a very caring and compassionate person. He genuinely cares about his patients and their well-being. He is always willing to go the extra mile to make sure that his patients are comfortable and satisfied. For example, when I was going through a particularly difficult time and diagnosed with aggressive skin cancer, Dr. Eric Weiss acted with extreme urgency about my concerns. He offered me support and encouragement, and he helped me to develop a plan to manage my condition. He also made sure that I had access to all of the resources that I needed as quick as possible. In my case time was of the essence and without his prompt response, I am sure my outcome would have been different. My children are also cared for by Dr. Phillips who is amazing with the kids. She has that extra high touch of care to help like a family member with the emotional support and guidance they need at these formative years And it goes without saying all the nurses and staff at the Village Doctor are top notch! Thank you for all that you do. I can't imagine life without the Village Doctor team.

Made my PCP here since it was local, but got billed directly for the initial visit to me even…read morethough they have my insurance. Double check everything they do. Needed a referral, but two weeks and waiting. Very important. No responses event after many contacts through the app. After Amazon took over its been a nightmare.

RUN don't walk if you have an appointment scheduled with this office. Long time patient who just…read morecan't handle their lies and lack of transparency any further. In advance of my latest visit I requested and received a detailed estimate for the services I was in search of. Shortly after completion of my visit which covered exactly what I asked for in my estimate, no more, not less, I received a bill including a substantial up-charge. On request for additional information, the office manager provided a garbage response lacking in any detail as to why I was charged more than the estimate. So what's the real reason why? Because they can, and they are arrogant and don't think you or I are deserving of the truth or transparency insofar as their billing practices. This is the second time the exact thing happened to me after deciding to give them another chance. Hopefully this review will save others of the piss-poor experience I've had.

I just learned that Dr. Matlas will be restructuring his business, and I will not be able to join…read morehim. At first I was shocked, and am still disappointed. HE IS undoubtedly THE BEST doctor on the planet. A young man who is as sharp and focused as he is kind and thoughtful. For those of you who get to keep him, you are not only lucky, but blessed. Doc, I am very disappointed to lose you, but I sincerely wish you the best in your new venture. You are indeed truly one of the great ones, and I appreciate you, and loved having you as my doctor.

I am editing this review because of my unhappiness with Dr. Matlas and his decision to go concierge…read moremedicine. Concierge medicine is only something the very, very affluent can afford. I can understand wanting to leave the big Menlo Medical Clinic. However, I can't understand transitioning into elite medical care financially unavailable to 99% of residents here. But below is my first review which still stands true for his medical competence and intellect. Dr. Matlas is an EXCELLENT physician. He is very intelligent, personable and an all around excellent physician. He does not over prescribe medications or tests, is an excellent problem solver and a compassionate human being. You can't go wrong here!

The experience in the office was stellar. It did seem to me that the admin person didn't get my…read moreregistration info quite right, but she assured me it was fine. My husband's bill came promptly and was perfectly correct. After more than six months and several incorrect bills, they finally billed me, somewhat correctly. At least it was not the extreme overcharge of the first two attempts. Luckily I had my husband's correct bill for reference. Very glad this office is just for after hours care. Would not want to deal with their billing department on a regular basis. The first two times they sent the incorrect billing, I called them and explained their mistake. Each time they waited several months, and instead of sending me a correct bill, they sent a collection agency warning letter. Then I called them again and explained again. Each the very polite offshore customer service representative said all would be well. Finally the third time the billing was close enough to correct that I was willing to pay it.

Was on a recent trip to the Bay Area and got somewhat of a cold out of no where. Given the current…read moreconditions, I knew that going to Urgent Care or ER would have its long wait time. Between signing up on the app and getting in touch with a Dr it was about less than 10 minutes. I did like that the Dr wasn't in a rush as many are in person and in the comfort of my own car nonetheless. One of the biggest benefits is not having to deal with the office administrators of a doctors office. Sometimes as nice as a Dr can be, the front of the house can really turn people off and we all know how hard it is to find a good fit.