This place used to be amazing because of the dedicated, knowledgeable staff who genuinely cared…read moreabout the dogs. Unfortunately, things have taken a sharp turn for the worse under the current ownership. Some of the best employees--the ones who built trust with clients and kept the dogs safe--have been leaving one after another due to how poorly the business is being run. Now, completely untrained new hires are being brought in and told they'll be managing, despite having zero experience with dog behavior or daycare safety protocols. It's incredibly unsafe--for both the dogs and the staff. The owner takes no responsibility for training or preparing new employees. There's no onboarding, no walkthrough of fight protocols, and no clear procedures for how to handle emergencies. He also underpays OG staff yet new hires with zero experience are brought in above them. This is no longer a place I would trust with my dog's safety. Until there's a serious change in leadership and training, I would recommend looking elsewhere.

Amazing staff and they love our dogs. They are the best. This is the only place I take my dogs…read more They are well taken care of and well loved

Owner and staff truly care about your animals and treat them like pieces of your family. Amazing…read morequality work.

I want to start by saying Dani, the trainer, was very helpful and provided great feedback in forms…read moreof video sent via text. Truly the only good thing about my experience here. My aussie got her first heat cycle at 8 months and I was told she was allowed back in a few weeks once her cycle was complete. She was attending day care and training sessions a couple times a week. Unfortunately, I had some other personal matters come up and will be moving so I asked for a refund. They will not offer a refund on services and offered store credit instead. Okay, fine. I scheduled a weekend boarding to use up my remaining credit and I get a text this morning asking if my dog was spayed, if not she was not allowed to return. I understand the need for the policy but I was never made aware and was told previously by a staff member it was not necessary. I am not in a position to get her spayed right now, plus I am moving states next month. They still refuse to offer a refund of nearly $300. That is a good chunk of money that apparently they intend to keep. Doesn't matter that store credit never expires, I will not be able to use it. They made a mistake with lack of employee knowledge on policies and refuse to right their mistake and now stealing my money. This is wrong. I was emailing the owner back and forth and I am disappointed with their handling of this situation. I had my dog groomed and bathed on 2 separate occasions and she came back with mats and not dried properly. Some staff members were very standoffish and unwelcoming at drop off. There is no access to cameras and I was denied access to the facility to see where my precious pup would be. I do not recommend this facility.

Jessy has been a great resource for our puppy, Olive! Her board‑and‑train is just what we needed…read more Jessy gave us updates with photos daily. When Olive came home, she was calmer and more focused. We will continue to build off her recommendations and guide that was provided to us at the end of the stay. Totally recommend!

We have used Jessy for years. She walks our Joffrey 2 times a week sometimes more. Jessy is very…read morereliable this gives me peace of mind knowing our dog won't be left without a walk. Jessy is very trustworthy and very easy to work with. We couldn't be happier with the service she provides for our family. I highly recommend her for your dog

My review 8 months ago was not recommended by Yelp Not sure…read morewhy- so posting again Been almost a year with wags - still very happy

The staff is friendly and seem to really care and connect with my dog. They have "special events" ,…read moretreats and photo opportunities on a regular basis. My dog leaves happy, and usually tired after a day at Wags.

I work a lot so I bring my pup in to west linn for half-day socializing & energy runoff. He comes…read morehome EXHAUSTED & I joke that I could practically just slow the car down and open the window for him to leap out & go inside in the mornings, he's that excited to get there with his friends! Staff is friendly & keeps you informed; also very proactive when they suspect there may be signs of illness to make sure all stay healthy. Definitely worth it for us & my pup has really matured having the added structure to his training.

Been bringing my pup here for six months now. Tried them out based on positive reviews. I can now…read moresee why folks like this team so much. My dog loves coming here and the staff is very engaged and aware of what's happening with your pup. They noticed a tiny bump on his head (he had prior to coming) and six months later remembered that bump when he had surgery on it. Their staff is always friendly, seem to love the dogs, and take their time answering any questions. We're very fortunate to have them here. My only quibble is that you don't actually go in to their facility. You arrive, call, and they come get your dog. (At pickup, some folks don't even get out of their car -- the staff opens car door and pup hops in.) So, I haven't actually been inside though they do have tours on Saturdays when they don't have dogs running around. I was put off by that initially, but from the pics I see and how much my dog loves it, I'm fine with it. A nice perk is they take really nice pics of pups for their Instagram page, including the one they took of mine here.

I highly recommend Gretchen's Furbabies Pet Sitting! I had never boarded Kuma before and I was…read moreworried about how he would do in an unfamiliar space and away from his humans. Gretchen took really great care of him. She provided lots of attention, exercise, and affection. I'm a worrier by nature, and Gretchen sent regular photos and videos, which gave me much-appreciated peace of mind while I was away. Kuma looked so happy and comfortable the whole time. I highly recommend.

From the owner: I provide Dog Boarding in my home for small and medium size dogs, and sometimes larger very laid…read moreback dogs if I have no small dogs at the time. Located in the Tigard-King CIty area. I have a one level home with fully fenced backyard. I board one or two dogs at a time, and advance reservations are required. I also offer pet sitting and dog walking for my neighbors who live near me, so please email or call if you need this service. The best way to reach me is email: gretchensfurbabies@gmail.com, or Text/Call 503-516-5019.

My pups absolutely Suzy & her sweet pups! I wouldn't go to anyone else ever again! She loves every…read morepup she sits & provides awesome updates & pictures To us "parents"! Thank you so much Suzy!

From the owner: We board small dogs only, 20 pounds and under. This is a…read moresmall in home boarding business. No locked kennels or leaving them unattended for any length of time. Their home away from home. They get lots of love and get to play with pups their own size.

Denise took great care of our dogs! I love how flexible the hours are and how she's willing to even…read morecome get your dogs if you need her to do so. One of our dogs had never been boarded before and I was very concerned about him, but she reassured me via text. Everything was going well. He also needs multiple medications and she strictly followed my giant list that I wrote out for her. Neither dog seems stressed and both were happy to see us when we pick them up. I would recommend

We have a gorgeous dark chocolate poodle, Gyzmo, who loves attention, playtime, and grass. We…read moretoured 3 other boarding facilities in the Happy Valley area but none of them were as good as the Pampered Pet Lodge. We wanted a place that was comfortable and not too overwhelming since it was the first time he would be boarded. They have a great clean space, it is on a farm, and only 4 kennels, so they don't have too many dogs at a time. They take pictures/videos of your pet and send you regular updates. They also have regular potty breaks and playtime. It was a great place and Gyzmo even made a friend. The online application was having some issues but a quick call/text and they were able to take my reservation. I boarded my pup for 2 nights, the fee for a puppy (Gyzmo was 5 months) is a little extra, but it was worth it since they go the extra mile to make them comfortable. They will be my go-to border from now on!

Great service and communication. Dogs alway have a great time and get super excited as we get…read moreclose.

My pups, Milo & Harper, absolutely LOVE coming here. Every time we turn down the street to enter…read morethe gate, they immediately recognize where they are and go nuts with excitement! I know they are well taken care of at this wonderful, friendly place. Highly recommended! Excellent communication!

This pet service was a god send. Our private walker got too busy and doggie daycare was…read moreoverwhelming and traumatic for our corgi. I contacted Tails & Trails and within a couple of hours we were already having our initial home visit, and were able to schedule for daily care the following Monday. They offer a wide range of services, are extremely flexible, and offer bundle discounts. I'm no longer stressed leaving my Ruby at home - she's extremely happy!

They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.