Once i Fell behind on payment by a week i was harassed and bullied by owner and management! my…read morepictures emails stopped from teachers! My child's things were being allowed to be mistreated! DO NOT SEND YOUR CHILDREN HERE!

https://hudsonvalley.news12.com/day-care-in-town-of-newburgh-under-state-investigation-after-at-leas…read more-1-child-allegedly-found-wandering-alone-outside Just one of many incidents over the years. Unprofessional and care more about the money than the parents and children they are supposed to serve. From employees: https://www.indeed.com/cmp/Pattycake-Playhouse/reviews

Best daycare in the 845 area my son loves it so much definitely a second home to him he loves…read moreeverything about the daycare especially all the staff and kids . since covid hit and returning to a new daycare I'm grateful I chose this daycare because they teach the kids ( everyday write there name , learn there birthday and etc) . The system that's in place is amazing able to see my kid on an app throughout the day and know what he eats and when he naps also see video when he do arts and crafts makes me feel like I'm there with him . Recommend this daycare you won't be disappointed

From the owner: We specialize in child care servicesread more

Great service here. Nice staff. Clean facility. Toddler learned a lot in a short time. They send…read morepics all day long which is amazing

My 2 year old has attended Arc of Learning since she was 4 months. I know her teachers care and…read morealways treat her and now my new baby with great care and love. I'm lucky I found them!

The staff is wonderful! My nephew was mostly non-verbal before he started at blue hearts childcare…read moreand now he's talking. The facility is clean and inviting!

I was really looking forward to enrolling my son here, but unfortunately my experience was…read moredisappointing. Before enrolling, I paid the required deposit and was told that the owner would be on vacation for a week. I completely understood that. However, when the original start date came and went, I never received any communication letting me know that her flight had been delayed or providing an updated timeline. I had to reach out myself for answers. I understand that the handbook states deposits are non-refundable, and I respect that policy. My issue is not with the deposit policy--it's with the lack of communication. As a business owner entrusted with caring for children, it's important to keep parents informed, especially when changes affect their child's start date. Good communication builds trust, and unfortunately that was missing in my experience. I hope this feedback encourages better communication with future families.

Updated Review July 2024…read more I've removed my child from this School. My son is now 3yrs, from 7months to about 16months things remained the same as what is described above. He stepped up to another class in which he was the youngest, Mrs. Forbes (Owner/Director) asked because she needed to make room for another child. My wife and I agreed, we felt like it wasn't a big deal. Unfortunately the level a care went down tremendously. For example: Diapers not being put on properly on multiple occasions, using someone else's diapers, my son had scratches on his arm because an employee was allowed to grow their nails out and in the mist of trying to save my son from bumping his head on a sink, she grab him and left scratches on his arm ( This incident happen mid week Mrs. Forbes didn't look into the matter or contact me about the matter until 2 weeks later). My son eventually was removed from that classroom due to several meetings I had discussing the same issues over and over with Mrs.Forbes who would make excuses and referred to First Step's as the best daycare in middletown and no other place provides the type of services she does. After the countless meetings, my son was place in a class that had kids younger then him. Mrs. Forbes felt like the teacher was competent in which she was. Things got back on track, he had some regression being in a class with kids that were younger then him in which there was some behavioral issues but the teacher stuck it out and assisted in getting him potty train which we greatly appreciated. Most individuals would ask why leave those things are minor, your child is happy and well taken care of after you had several meetings. Under the suggestion of Mrs.Forbes we had our son's behavior evaluated, findings came back normal with the exception of him needing a new environment. Mrs. Forbes is condescending, her attitude is nasty, she believes the parents have some obligation to her and the way she wants things done, there is no accountability, and she forgets that she works for the parents and children. I gave a four weeks notice before I left, I ultimately pulled my son out before the agreed time because she is not a woman of her word, as far as contract and hours that were suppose to be given. Mrs. Forbes made and executive decision to give me a credit instead of honoring the last 2weeks at 12hr days. Mrs. Forbes made it seem like she was doing me a favor when gave me a credit. Mrs. Forbes didn't stand by her word, when that was brought to her attention she disregarded what was agreed on and basically ignored the agreement that was made. My wife and I were upset over agreement that was made that she didn't honor. So we called for a meeting (Monday). Mrs. Forbes has a camera as well as a mic outside her door, my wife who does not curse called her a witch because she did not honor the agreement we set. Mrs. Forbes then called me to call me unprofessional and how she had patience with my wife and I. I think i had the patience. I will never recommend her business again. Good Luck to the Guy I Seen outside trying to get a spot at Missed Steps. FYI We did get our deposit back, i believe it was out of damage control rather than sincerity.

I don't usually write reviews but I really feel like this center needs to be recognized. First…read moreSteps is always concerned about the safety of their children. The center is always kept clean and you can tell the owner really loves what she does and cares for my daughter like she's her own. It's like a home away from home for my daughter who loves it there. There was separation anxiety at first which is normal when first being introduced to a new environment, but now she really enjoys it. I can really see a change in her developmentally. I love this place. It's really a step up from all other day care's. They really put in the time and effort. I wish this place was open when I had my first first daughter!

My son has been attending since he was just a few weeks old, and from the very beginning, I have…read morenever once worried about leaving him in their care. That peace of mind as a parent is truly priceless as I work all day long. The staff are caring, warm, and inclusive to all children. They've created a safe environment where my son has been able to grow and build connections with staff and kids. My son looks forward to seeing his teachers each day in his class and all of his friends. He is happy to go, comes home smiling, and has formed strong bonds with both staff and friends. We appreciate all of the updates we receive and enjoy seeing daily pictures of what he did throughout the day.

Leaving my three-month-old baby in someone else's care for the first time, especially when…read morereturning to work so soon postpartum, was one of the hardest things I've ever had to do. From the very beginning, the staff at Prime Time made that transition so much easier for me. They showed such genuine kindness and patience with both me and my baby. As a new mom, I had a lot of worries--especially when she was having trouble eating at first. Instead of brushing off my concerns, they were incredibly attentive and reassuring. They kept a close eye on her, communicated with me throughout the day, and worked with me to make sure she was comfortable and getting what she needed. Their level of care and understanding meant the world to me during a time when I was already feeling emotional about being away from her. Knowing that she was with people who were nurturing, patient, and truly cared about her well-being gave me so much peace of mind while I was at work. They created a warm, supportive environment not just for the babies, but for the parents too. I'm so grateful for the love and attention they gave my daughter during such an important stage of her life. Any parent would be lucky to have their child in the care of such compassionate and dedicated caregivers. Thank you Eva, Sheyla, Brytanii, and everyone at Prime Time!! We will miss you guys!

We love Tots-N-Us. The teachers and staff are amazing! My son just graduated Annmarie's 3 year old…read moreclass, and we couldn't be happy with his progress. He will attend Pre-K in the fall and my daughter will be in the toddler room. We have tried other daycares/schools before finding Tots, and wont go anywhere else.

Two of my children attend Tots-N-Us and I could not be happier with the care they receive. The…read morechildren are always doing fun and engaging activities and learning along the way. My children adore their teachers and are excited to go each day. I would recommend this business to anyone looking for a child care provider!