We used this company for High Point furniture market to drive for us for 5 days. The owner was…read moresuper accommodating-- he even hired a driver from another company we worked with in the past. The vehicle was beautiful-our clients were posting selfies from the back seat! We are a luxury furniture company and this was the perfect company to provide a commensurate service for our clients and employees. We have already booked for fall. Highly recommended!

Best limo / taxi / car service in the Triad. I've been relying on Harry and his team at Five Star…read morefor over 6 years to get to all airports in the area - GSO, CLT, and RDU. Always on time with a very nice, clean car. I've given up on the unreliable local taxi service and overpriced airport shuttles and now I begin each trip much more relaxed! I'd recommend Five Star for any transportation need in the Greensboro area.

So I was a little worried about my ride from Greensboro airport to Winston Salem, because there…read morewere very little options, and whatever I found online, I wasn't sure if it was reliable. I found Fred online, and through a very easy phone call, we scheduled the pick up it was very helpful that I could pay directly online through PayPal. When I landed in Greensboro, I had a text message that he wasn't feeling well, and that Shahpour was going to pick us up instead. I was still a little worried but right before baggage claim, we saw him with a sign with my name on it. He immediately offered to help get the suitcases, and then go get the car. Shahpour was great. Not only was he very helpful, but also the car was great and very clean. The ride was great and we had a nice conversation. Also the fare was really good! Which makes it even better. I am so happy I found them because now I have a reliable way of getting from Greensboro to Winston Salem and I don't have to lose sleep over that anymore. So I totally recommend them and will definitely be calling them again!

Fred was super excellent. I had a very early (3am) CLT airport ride. He reconfirmed the day before…read moremy trip, showed up on time and was professional from start to finish. The rate was very fair compared to others and was a great value. I highly recommend Prompt Transportation services for airport or other car services needed.

We made 4 reservations for service beginning with our arrival last night at RDU airport…read more No show, no call. All the signs were there from the beginning...no written confirmation. Just a verbal assurance that it was all handled. Disorganized about our arrival details even though we had put them succinctly in writing. They were apologetic when they told us nothing like this had ever happened before and they were embarrassed, etc but there was no suggestion or offer of sending another driver or providing a solution. When we texted that we still had not heard from the driver and we tried to call, we were unable to reach anyone for several minutes. So, we were left to deal with the situation on our own. I guess the silver lining was that it was our first service at the airport where there are options abound. Had this been our pick up going back to the airport things could have been MUCH worse. Michael, the owner, was charming and reassuring to talk with on the phone initially but utterly failed us.

Michael was great - we had a group of 11 people going out for my sisters 40th and we had a blast…read more Super professional, but easy going, and well priced

Hands down an excellent company! I booked a get-away car for my daughter's wedding last minute and…read morethey were so nice and accommodating! The communication was excellent and they also worked very well with my wedding coordinator. Victor called me personally a couple of days before and even upgraded the vehicle. The driver was so sweet to our newlyweds! Arrived on time and transported them safely! I will never use another transportation company other than Royal!

With any business involving vehicles mechanical issues are always a possibility. Challenge is how…read morethey are handled. On a recent wine tour I was with a group of 18 in a party bus. Was going well til we realized the bus was only going 35 on the interstate! Found it was a transmission issue. The driver pulled into a gas station, explained the issue, altered the gear he was in and we made it to our destination fine. A little late but ok, we understand things happen. The driver arranged for transportation home which was two beautiful limos, one Jag and one Rolls Royce! All in all a successful day with great friends and a great time. Well done Royal, well done.

Inclement weather left our small side street completely impassable, and with an important business…read moretrip approaching, I reached out to Black Tie Transportation (after calling several companies). Stan answered and immediately put me at ease -- patiently walking me through the services, answering my questions, and assuring me I'd be well taken care of. Randy arrived a bit early, looking sharp and thoroughly professional. He handled my gear with care and got me safely to the airport despite the challenging conditions. When I returned, I spotted that same unmistakable professional presence in the arrivals hall -- James assisted with my luggage, and we were soon on our way to pick up my pet and head home. From the initial phone call through exceptional service in difficult weather, the entire experience was outstanding. I highly recommend Black Tie Transportation. These gentlemen are the definition of professionalism -- courteous, friendly, and clearly passionate about what they do. It shows in every aspect of the service they provide.

Black Tie Transportation was so easy and great to work with. They responded to my emails quickly,…read morethey called to confirm reservations and were where exactly on time. would work them anytime!

You cannot find a more friendly, reliable, dependable driver than Mr Lo. We use him any time we…read moreneed a ride anywhere is the Winston Salem Triad area and also whenever we need a ride to or from the Charlotte Airport. He goes out of his way for his clients and is just a very pleasant and kind person. I can't give enough stars for him. He's just the best.​

Mr Lo is my go to for pick up and drop offs When I'm in Winston; reliable, friendly, always…read morecommunicates his ETA- he is the absolute best

Awful experience using them, very unprofessional. Rented two limos to take 19 people somewhere. Day…read morebefore wedding they barely answered the phone and was hard to communicate with. They ended up showing up with one limo due to a "limo emergency", we packed into the limo and then the front of it started smoking so we could not ride it. Luckily we had a feeling it would go bad due to the lack of communication with them so we were ready with other cars. I would not recommend them to anyone.

We hired this company for a Prom. I was very pleased with how polite and personable the owner was…read moreand his prices r great, and much more reasonable than most places around me! I wish I could give him 5 stars, but unfortunately, the driver he sent, was very late and personally did not produce the same professionalism as the owner (I'll refrain from going into more detail). I'm not sure if he has drivers on call that he usually uses or if he has to pull them from other places/ companies, but with the driver, it was not a good experience. Overall, I would still recommend his business, and hopefully he can find better help in the future.

LuRoo is a lifesaver! I travel for work and my wife works late. Because we don't know our…read moreschedules, and because of different after-school activities, the bus is not really an option and the nearest stop is on a very busy street. LuRoo's to the rescue! The prices are reasonable, they are on time in spite of picking up from multiple locations and they drop off at our door and ensure our son gets inside the house safely. He loves the big Mercedes van and said it is so comfortable. If you can't use the bus or pick-up, the LuRoo's is for you!

LuRoo is a great safe alternative to public school transportation to after school activities! They…read morewere able to help fill a need where something like juggling summer school and after school camps would have been impossible for working parents. I love the fact that I get a text at pick up and the delivery of my child! I strongly recommend! Reasonably priced as well!! The owner personally met my daughter and myself prior to beginning the service to ensure my daughter was comfortable with the van and the driver.

Hi ! Me again. I rebooked a sprinter for a wine tour with prestige limousine for me and 12 girls …read more I called pretty often because I had questions and Jeff was patient and answered all of my questions. This is the second year in a row we done this and I think we might have to just make this a tradition. We had an incredible time. Bill our driver was so accommodating and made sure we were comfortable and safe. Prestige Limousine called me a week before to sort out all details and ensure I was happy with the wineries we were visiting.The sprinter was so nice. It was the perfect way to bring in my 30th birthday.

I would like to begin by saying the driver was very professional and wonderful to work with. The…read moreowner of this business is quite another story. We had spoken months in advance about a tentative schedule. I reached out to the owner two and a half weeks prior to our scheduled date to advise the exact times we would need their services. I called and spoke with him and he said not to worry about it because someone from his office would call the week of our scheduled date to discuss the details. Right after the call, I sent him a detailed text advising the hours I would need their service and received no response. The week of our service I received a call from someone in his office. I told her the times we needed the service and she said that was fine. At 3:30 pm the day before we scheduled his service I received a call from the owner during which he told me I would have to pay for an entire eight hours even though I did not need the service for that long and I had been trying to communicate this two and a half weeks prior. The owner argued and argued with me and kept me on the phone for an unnecessary amount of time. I would recommend you choose someone else for your transportation needs. I definitely will.