noticed posts are old. 2-12-25 didn't even use them on job , communication terrible had to keep…read morecalling , was told by Jose parts are 2 weeks out didn't ask me for any money to order parts which I would have paid . 3 weeks later office calls wanting money so parts were never ordered. needed this job done in a timely manner, and also if you are going to lie keep all the lies straight will never recommend this company

Second time using them. The first time was perfect service. Back then we didn't know where our lid…read morewas and they helped us locate it and dig it out (2 counts for the first service) The reason we deducted stars is today's attempt at service was a fiasco. We had a confirmed afternoon appointment so of course our day was scheduled around them. To get told they came 5 hours early and decided that since we didn't answer to just leave. Also claimed to not know where our lid is and they checked . Nope we have cameras they rang the doorbell and left. This is why they have a low score

We recently contacted Johnnys in Burlington Washington regarding a leak in our system. They came…read moreout,diagnosed the problem and fixed it. They were prompt ,efficient . It's not the first time I've dealt with these people and although I hope we don't need a service like this again, they would be the first I'd call .

Seemed like they did a thorough job but the price was sky high! Google says pumping price should…read morebe $289-$557 on average. Our price was almost $800! Granted we have two tanks. But other services charge by the job not by the tanks

Anthony is professional! He worked around my schedule and got it donw. Pony Express pumps poop no…read moreproblem.

Wish I could give ten stars. Anthony at Pony Express is professional, prompt and extremely…read morereasonable on pricing. I had called Potty Time to pump out my overflowing septic tank. They may be great at porta potties, but should not be presenting themselves as offering any septic services. I wish I hadn't learned that the hard - and very expensive - way. My 4 year old septic tank was overflowing, so I called them to come pump it out. The woman on the phone said it would be $550+ (don't recall the exact amount) to have no more than 1200 gallons (their max) pumped. The service tech they sent out spoke no English and, sadly, my Spanish is limited. He was a nice guy, but we couldn't communicate and ended up having to call a friend to translate things he was asking/telling me. About a week after he was here, my yard was filling with water from the tank again. I called Potty Time. They said they couldn't do anything and that I should call a plumber or septic service specialist. I called Pony Express. Man, oh, man! I wish I had called them first. Anthony was fantastic! He came out promptly, found that the filter hadn't been cleaned and the solids hadn't been removed. He fixed everything at an insanely generous price. I will never call anyone else and, if you're wise. Neither will you.

Best Septic service in town, have had them come and empty septic in the past and have always done a…read moregreat job and left the yard in great condition. Recently the leach line was broke gave them a call got a free quote, best quote i got from all the septic companies in town they came out put a new leach line in our back yard, and brought it up to code. Have to mention how hard the crew worked to complete the job, special thanks to Ivan who work nonstop to complete the job and after completing the job the crew leveled the ground for the entire back yard and the side of the house and the extra rock the crew put in front yard and leveled all the gravel left over. Yard looks better and more level then if ever did. Call them first you wont be disappointed. 6-1-2019 Thank you Adrain!!

From the owner: Septic tank systems, service & install, leech lines , septic tank inspections and cleaning.read more

It was this last weekend July 30-31, 2021, that I had a clogged up toilet. I called all the local…read moreplumbers, even called roto-rooter. Side note.. Roto-Rooter wanted $165 just to come out, not even fixing the problem. I called Busy Bee. They said it would be tomorrow, Monday before they could come out. So I called on Monday. Everybody seemed to need help on Monday. Busy bee came over, it was a simple fix. It was too simple. I fully expected to pay $65 for a service call. He says nothing. I was flabbergasted to say the least, that someone did a service, came to my house and did that service, and didn't charge me ANYTHING! I strongly recommend Busy Bee Septic.

Bad service with a lot of trash talk needed a septic pumped they came broke a water pipe and wanted…read moreto charge me for towing bad service all the way around.

I have to say if I could give 10 out of 10 stars I absolutely would. "Ray" Ramon T has to be the…read morebest of the best! I called him from out of state for home inspections, not only was he professional & kind, he explained everything to me. Scheduled within a few days & even followed up after the inspection. Hes the inspector to go to! Thanks Ray!!!!

My wife and I needed some work done to our septic system and there was a time crunch…read more We called JRG and Ray immediately picked up the phone. Ray came to look at our system, gave us a quote and told us when he was available to do the work. Ray explained everything in easy to understand terms and let us be involved as much as we wanted. We are very happy with the whole experience of working with Ray and his team.

These folks may be great at porta potties, but should not be presenting themselves as offering any…read moreseptic services. I wish I hadn't learned that the hard -and very expensive - way. My 4 year old septic tank was overflowing, so I called them to come pump it out. The woman on the phone said it would be $550+ (don't recall the exact amount) to have no more than 1200 gallons (their max) pumped. The service tech they sent out spoke no English and, sadly, my Spanish is limited. He was a nice guy, but we couldn't communicate and ended up having to call a friend to translate things he was asking/telling me. About a week after he was here, my yard was filling with water from the tank again. I called Potty Time. They said they couldn't do anything and that I should call a plumber or septic service specialist. I called Pony Express. Man, oh, man! I wish I had called them first. Anthony was fantastic! He came out promptly, found that the filter wasn't cleaned and the solids hadn't been removed. He fixed everything at an insanely generous price. I will never call anyone else and, if you're wise. Neither will you.

Great customer service and pricing. They can cover all of needs! I like that they check in on you…read moreto make sure service is going well.