I've only come here for routine cleanings and exams, but it's always been a good experience. I have…read morea couple crooked teeth (didn't wear my retainer, sorry Mom!) and a porcelain crown that's a little brighter than my actual tooth color. Dr. Hake is one of the few dentists that didn't try to talk me into anything cosmetic - he's been strictly focused on overall oral health. Everyone at the office is really low key and pleasant.

Dr.Hake in my opinion is the worst dentist I have ever been to. I have an tooth that is infected…read moreand decaying so no antibiotics were prescribed tried to get me to pay for a root canal when I specially asked for it to be pulled. The oral surgeon isn't going to pull an infected tooth! So now I have to see if they are going to prescribe the antibiotics. Dr. Hake's overall demeanor was rude and I won't be going back anytime soon !

I have had over 25 years of great service from the dentists and hygienists here. The last visit was…read morereally over the top in terms of service and integrity and I just had to give them a shout out. Thank you, Berrien Dental.

Sharing a terrible experience with inconsistent dental care from providers as well as…read moreunprofessional office personnel. A teenager was seen by Dr Balsis which recommended postponing a deciduous tooth extraction 6 months to a year. Upon follow visit at six months, a different provider, Dr Bauman, refused extraction and referred to a specialist ultimately costing an absorbent amount compared to initial extraction. They should have taken care of this in the first place and not wasted time and money down the road. Either Dr. Balsis needs to do his job correctly the first time or Dr. Bauman should thoroughly review prior care and consult with the previous doctor and medial records. Dr Bauman has never attended to this patient ever to begin with and they just plan to pawn the patient off on a specialist now. In addition, the hygenist had to even approach the accompanying adult in the lobby to inquire which dentist the patient sees regularly rather than reviewing previous medical record. After scheduling follow up consult with an outside provider, Berrien Dental declined medical record release to new facility. The curmudgeon office personnel stated that the records were withheld due to outstanding balance of adult sibling of the patient. The adult sibling has no bearing on the minors medical care. The curmudgeon personnel was holding records hostage until the non responsible party reconciled account. The minor or the accompanying adult had no financial obligation the adult sibling. Due to lack of communication and patient care in addition to unprofessional office personnel, this dental practice should never be referred to anyone. Their sole purpose is to line their pockets and ego.

Thanks to you good Yelpers, I was able to find Dr. Miller's office late last year. Many dental…read moreprocedures later, I'm caught up on my dental work and no longer anxious about going to the dentist's. Dr. Miller and his staff are so friendly and fun. I knew coming in that I had a LOT of work to be done, and was so relieved that Dr. Miller wasn't tsk-tsking me about not going in sooner. He just told me about the extent of the damage, and discussed the work that needed to be done without any shaming or judgment. Another great thing about his office is that he's very willing to work with your schedule (he was about to schedule me for an appointment during his lunch time!). One thing that needs some updating is his billing system though because it's very confusing to understand. I'll make a payment at the office, but then I'd get a bill to my house. When I brought the bill into the office to pay, the receptionist said that I should wait "until the end" to settle the account. What does that even mean? If I didn't need to pay, why was I billed? Oh, well. It's a small matter given how awesome everything else is.

First off, Dr. Miller is a stellar Dentist. That said, as a long time patient I contacted his…read moreoffice with an emergency and was told they were booked until the end of that day, some 6.5 hours later. I offered to come sit in the waiting room hoping they could find 5 minutes between appointments to take a look. But sadly the staff would not help me short of making an appointment for the end of that day. I went right to Aspen Dental in Benton Harbor, they did not know me but had me in a chair within 20 minutes of walking in the door. Aspen took immediate action and probably saved my life. I still ended up being hospitalized for 4 days and according to the doctors, my dental emergency that would have killed me was likely a result of recent work I had done at Dr. Millers office.

This place is an 'effin assembly line designed to make the doctors as much money as quickly as…read morepossible. There are no private spaces as such when technicians are actually "working," on your teeth-you are literally placed and seated on a medical chair among a row [of other patients] without even the dignity of a partition. Their practice is an assembly line. What's more; is their abject approach to a hard sell. I was referred to this place by a dentist in Elkhart, little did I perceive that I would not be receiving any immediately relevant care, but end up walking out as the winner of a sweepstakes (of dental services) I didn't even know I would need in the present, or future. How kind of them. As an ex-salesperson I can appreciate the subtlety of their pitch. Hindsight being twenty/twenty. I'd be dubious of any dentist who referred to this place. The whole thing reeks. And not just of bad breath. Stay away from this place. It's nothing more than Henry Ford's wet dream of dentistry.

Where to start with this "man" Dr. Harrington. First of all anyone who knows the small community…read morethat he works in in Michigan knows that word gets around, all you have to do is ask around and you'll discover all of the horror stories and unhappy (women mainly because he mistreats women) to know how unprofessional he is. I have heard stories of his workers that he makes cry, but personally this dude thought he could scold me and put his finger in my face after hours because of a miscommunication on his staffs part. Unprofessional phone calls and conversations, just rude and inefficient all the way around. He has made some of the sweetest women that I know cry. There are plenty of others to choose from, stay away.

I had a recent experience with another Ortho (Harrington Orthodontics) which is local to me. That…read moreexperience was less than stellar - frankly less than anyone should have to endure from a medical professional. I made the decision which was both time consuming and financially impactful to switch Orthodontists 6 months into treatment with the other said office (the investment financially would not be refunded, as well as time being that their office is very close to me and Dr. Thomas is a 20 min drive each way). Even my first consult with Dr. Thomas made me feel at ease with his office. He was both kind and empathetic to the situation I was coming from. I had a long road ahead and seeing the difference from office to office I now know what great hands I am in. We removed the braces from the previous office, allowed my teeth to stabilize and then started completely over. Dr. Thomas takes his time and really puts all that he has into his patients and ensuring their smile and end goals are clear and articulated in a way that I could understand. Now, being well into my treatment with this office I couldn't recommend them more. I feel informed, respected and know this is the type of experience everyone should have - especially when it comes to something as important as your smile!! HIGHLY RECOMMEND!!

I was a Dental Assistant while doctor Thomas went through his graduate degree and can attest to his…read morecomplete dedication and conscious detail of care for his patients beyond expectations required ! He was an absolute joy to assist and admired standing out as one of the very best of all I have worked with at my 30 years of experience at UB School of Dental Medicine ! Also he found such joy in the Christmas holiday starting his Christmas music even before the Thanksgiving holiday ! Miss you Nate

Had a problem on a Monday. Couldn't reach my dentist, or any other for that matter. I finally found…read morethis one. He is very professional and personable. Very well equipped and high tech. Took care of my problem, too.

A great dentist and staff, was very fortunate to find this place when all other dentists were…read morebooked for two months. I had major work done and it pretty much painless the dentist is very knowledgeable and explains everything. Glad I went here.

The entire staff was so a welcoming and nice. Everyone made me feel comfortable and at ease. Going…read moreto the dentist can be stressful and overwhelming but Dr. Grider was very upbeat and honest with me about the health of my mouth and gave me some great advice when talking about the next steps in my dental health plan. She made me feel like we were just two people talking about teeth. Very happy with my care and happy to know that my family will be in such caring hands! Kristin M.

Excellent care and advice on my teeth from the dentist. Office staff were very helpful and…read moreprofessional. Quality of service was excellent

Best dentist I've ever had. I love the light-filled office. I've never waited long enough to even…read moresit down in the waiting room. Loretta, my hygienist, is so friendly and gets the job done without pain. Everything is pleasant and easy.