I was living in Paris 10 years ago, I was a regular customer after Patrick Roger opened on Avenue Victor Hugo. I loved everything there including very nice service. I am now living in London, ( March 12th 2018 )came back to visit the store again with an excitement with my two sons. My son ( 3 years old )accidentally dropped a box of marzipan and a bag of chocolate cause a small dent on the box and on the bag. The man who was working there asked me to pay for that right away, didn't even show his service mind to be nice to a customer. I paid € 31 for the unkind service, left the store with a bad feeling and I'm sure I will not go back there again. It's unfortunate that a luxury chocolate store is having a wrong kind of person working there. read more