A hidden gem in the valley!…read more Originally I found Ala Carte on an advertisement online in the mid 2010s, went on a walkthrough and started renting from them immediately. I am so grateful that I did. In 2022, when the property I was renting sold, it was taken over by CPM/PP and I had issues from the very beginning of them taking over. Roxanne let me know when she had a unit available and I moved into that property within a month. Roxanne is great to work with, reliable, friendly, flexible and quick to respond.

From the owner: Discover the difference professional management can make. I have been in business in the Rogue…read moreValley for 17 years and still going strong. I believe our success is treating everybody with respect and being honest.

I had a genuinely terrible experience with this rental agency. They are dishonest shady and thrive…read moreon cutting corners and upcharging tenants for repairs they are legally required to make. This agency was slow to assist us with repair requests, and did not meet the statutory standards outlined by Oregon tenancy laws. As a homeowner I would never recommend this agency to potential renters or property owners. I can guarantee that any property "cared for" by this agency will be neglected, pushed off onto renters with defective repairs and shoddy upkeep. When renting from this agency I was required to repair (out of pocket) a wooden fence that had blown down during a storm because "it wasn't like that" when I first moved in. Give me a break. Low brow and low quality, this company cares only about their ability to maximize their revenue and minimize their liability to both homeowners and renters. The value of their "services" cannot be undersold. They kept half of my security deposit ($2,300) and told me it was because they "replaced a burned out light bulb" and two air-filters and filled some standard nail holes on the walls. My rental ONLY had ONE air filter and I replaced it the week I moved out. My rental was spotless when I moved out, and I had multiple people working to clean the home before I vacated, J & L Moore still charged a $400.00 cleaning fee. I implore you dear reader, do not stoop to rely on a business with such weak moral character, there are surely more reputable and upstanding local agencies to go through.

Where do I begin? First of all, I NEVER signed any contracts with J&L, because my lease was almost…read moreup when my landlord decided to hire them as his management company. At first they seemed fine. A nice guy came by and assessed our apartment, and I told him about all of the conditions of the place and how we found it in a very used condition when we moved in (which was why the initial rent was fair). As soon as they could, they jacked up everyone's rent! Lucky for me, my previous lease was still in effect and I was planning on moving anyway. When it came time to moving out, I cleaned up the apartment thoroughly and left it in better condition than when we moved in. I even repainted some of the walls! When I finally got the deposit back, it was not even a third of it! I had to ask for justification and they eventually sent me some bogus invoices claiming that they had to vacuum and clean the fridge, etc. All work that I HAD ALREADY DONE, AND DONE WELL!!! (I have photos to prove it.) As I said before, I never signed a contract with them, so they have no right to hold me to their absurdly strict conditions! They basically want tenants to do all the work and make a place perfect, even if it wasn't in great condition to begin with. I have been emailing and calling them for two months now trying to get properly refunded for all of the effort I put into the place. David Moore is the one I was continually told to contact, and for weeks I had no response from him except an "out of the office automatic reply". When he finally did respond to me, he told my that I must be confused, and should talk to someone else! As far as I am concerned, Larry (the owner), David, and some of the other people I've dealt with at J&L are incompetent, unprofessional, and willing to dodge responsibility so that they can penny-pinch their tenants. Also, my father lived a few doors down from me in the same apartment complex, and passed away on Aug. 30th, 2018. That same day, Larry came in person to give his "condolences" and handed me a letter that basically said I had two weeks to get all of his things out of the apartment and vacate the premises. I did so in only a weeks time, and guess what? They wanted to charge my deceased father for supposedly living in the apartment for part of the month of September! What??? My Dad died Aug. 30th!!! The audacity and disrespect of these people is infuriating! So now I am also trying to get back the full deposit for my late father, and they are still trying to withhold money and make excuses! I had friends and family help me clean his place, and they sent their handy man, Mike, to check it out before I handed over the keys. (David was supposed to come, but as usual he didn't show up!) Well, Mike said that everything looked fine, so I thought everything would go smoothly and be settled. But apparently it doesn't matter what their employees say in person, because when it comes to money, J&L will make up anything they can to keep it. FYI, I used to live at 77 California St., Ashland, OR. Please feel free to stop by and ask any of the tenants there what they think of J&L, and you'll get a long list of similar complaints. They even charged a tenant $200 for a replacement key! I know that the Rogue Valley is having a Property Management crisis right now. If it's not CPM or Pacific Properties trying to screw you, it might be someone else. If you come across a J&L Moore property, be prepared to lose your deposit, and then some!

Integrity is not something that this property management company has. In fact, they have anything…read morebut integrity. In the less than one year I have rented through this company, they have violated a minimum of six Oregon Revised Statutes (ORS) and unlawfully accused me of violating ORS 90.325 by classifying accidental damages as being intentionally negligent. Potentially violated statutes include: 1.) ORS 90.300 - Security deposits and actual damages. This statute requires - Charges reflect actual damages, not speculative or inflated amounts, charges be supported by documentation of real costs and that tenants are not charged for betterment or improvement beyond the pre-loss condition. The landlord must provide an accounting showing what was actually incurred. How did IPM potentially violate the statute: Charging for removal and disposal of glass that were not performed, charging replacement cost without proof of pre-loss value, treating an invoice as conclusive proof instead of evidence and refusing to correct or re-account once errors were raised. 2.) ORS 90.130 - Duty of good faith. How did IPM potentially violate: Billing for services not rendered, refusing to provide itemization or valuation, using eviction pressure to enforce disputed charges, claiming "nothing further is required" instead of correcting known defects and relying on legal authority as a shield instead of addressing factual errors. 3.) ORS 90.315 and ORS 90.302 - Improper fees and charges. How did IPM potentially violate: Applying late fees to disputed charges, treating damage claims like rent, imposing penalties while insurance resolution was ongoing, and using fees and eviction proceedings to coerce payment rather than reflect actual contractual costs. Late fees are not permitted on charges that are not rent and not legally fixed. 4.) ORS 90.325 - Misapplication of tenant duties. How did IPM potentially violate: Treating an accidental incident as a statutory "violation", treating nonpayment of disputed charges as misconduct and using ORS 90.325 to justify eviction where no misconduct exists. They are not violating ORS 90.325 themselves, but they are misusing it as legal authority. That misuse itself contributes to: bad faith (ORS 90.130), and retaliation (ORS 90.385). 5.) ORS 90.385 - Retaliation. It prohibits termination or threats of termination because a tenant: asserted rights, requested accounting, disputed unlawful charges. How IPM potentially violate: Potential violations: Termination notice issued the business day following the day I: disputed charges, requested valuation, demanded lawful accounting. and the use of eviction to punish legal resistance. 6.) ORS 90.375 - Unlawful eviction procedures. This statute governs remedies when landlords: attempt unlawful eviction, misuse termination authority, engage in coercive conduct. Using a termination notice to enforce disputed billing falls into this category. They don't understand the law and use intimidation and bullying to force tenants to comply, including attempted coercion to pay for services not rendered.

Any issue we ever had was quickly responded to and taken care of promptly. I was able to at least…read morecommunicate my issues at any time and know I would soon have a shoulder to lean on. Such a great group of people that do their jobs so well, thank you Integrity Property Management!!

If you're looking for the best real estate agent in Southern Oregon--especially if you're buying an…read moreinvestment property or multifamily real estate--look no further than Elle Powell. I've worked with a lot of professionals over the years, and Elle is one of the most impressive advocates I've had on my side. She helped me search for and evaluate dozens of multifamily investment properties throughout Southern Oregon. We wrote multiple offers before finding the right opportunity, and through every step of the process she remained patient, strategic, and completely focused on helping me make the right decision--not just closing a sale. What sets Elle apart is that she is never pushy. Instead of trying to steer me toward a purchase, she consistently provided balanced, honest, and pragmatic advice. She wasn't afraid to point out potential issues or tell me when she thought a property wasn't the right fit, even if it meant more work for her. That level of integrity is rare. When it came time to negotiate, Elle was absolutely relentless. She is a fierce advocate for her clients, incredibly sharp in negotiations, and knows exactly when to push and when to be strategic. She's fast, responsive, exceptionally detail-oriented, and always seemed several steps ahead throughout the transaction. Having someone this knowledgeable and cunning representing your interests gives you a tremendous advantage. Whether you're a first-time homebuyer, a seasoned real estate investor, or looking to purchase multifamily or commercial investment property in Southern Oregon, I can't recommend Elle highly enough. Her market knowledge, work ethic, professionalism, communication, and commitment to her clients are second to none. The best compliment I can give is this: when you're negotiating and the stakes are high, you want Elle Powell sitting on your side of the table. I wouldn't hesitate to work with her again and will recommend her to anyone looking for an outstanding real estate agent in Southern Oregon.

Elle was an absolute professional and extremely knowledgeable when it came to real estate and the…read morelocal area. She was readily available to show us properties and had very quick response times with email and texts. We would work with her again and highly recommend her for your real estate needs.

A year ago we bought our house in Ashland, and had southern oregon do the inspection. They did see…read morethat there was, or had, been some rodent activity in our house, but said that they did not think there were any rats and did not see how they were getting in. Well, the rats are still here. So I decided to look around the house. From looking at the outside I could not clearly see where they were entering. However, from going under the house and looking around the edge I could see light streaming in above the concrete where our porch is. Putting my hand above the concrete I found that the opening on the entire front of the front porch has a one inch gap. I think a rat can get through that. And since the door to under the house is very close to the porch. Anyone who went under the house and spent any time looking around the periphery should have seen it.

Sylvie and her team are professional, friendly, and very responsive to client needs. Highly…read morerecommended!

Sylvie is an exceptionally skilled business advisor I continually go to for advice about rental…read moreproperty investment. She has a ton of wisdom to share her warmth and care for her clients goes above and beyond thank you Sylvie!

Allen and Rhonda have assisted with the sale and purchase of two homes for us since we moved to…read moreSouthern Oregon. They are both professional, pleasant, and responsive. Allen always answers our calls and emails quickly. Both of them are willing to go the extra mile for their clients. I like that Allen is a small business owner in Central point and would rather give my business to a local Company as opposed to A big corporate real estate firm. Keep up the excellent work!

Joshua was top notch. we had a few hurdles to jump through as well high emotions as my situation…read morewas a probate case. Josh was so kind , understanding and funny too. he went above and beyond before we even listed the house. The 1700 mile distance between seller and property made getting small tasks accomplished very difficult; JoSh or his assistant always filled in the gap. if you're looking for exceptional, professional and a bit of faith from your realtor , This agency ( Josh as a top pick) is where you're exemplary experience will be executed.

Working with Tyler Boening with the Rockwell Group was one of the most frustrating and…read moredisheartening experiences we've ever had. From the beginning, he made grand promises--telling us exactly what we wanted to hear, swearing everything would go smoothly, and insisting we wouldn't lose money. But it was all smoke and mirrors. Tyler talks a big game to win your trust, then vanishes the moment things get difficult. He left us stranded when we needed him most, and his lack of follow-through ended up costing us a significant amount of money--money he explicitly promised we wouldn't lose. To make it worse, my husband is sick, a fact Tyler knew and exploited to get his paycheck. He told us he loved us, loved our family and would never let anything happen to us but we haven't heard a peep after the damage he's caused. We were relying on Tyler to do his job with some basic professionalism and integrity. Instead, he brought stress, confusion, and financial damage we couldn't afford. This wasn't just bad service; it was careless, dishonest, and completely unprofessional. If you're looking for a real estate agent you can actually count on, do yourself a favor and look elsewhere.