I have not met Dr James but I have been seen a couple times by NP Kelly Peck and she is awesome. Really, really good! HOWEVER, her office manager Michelle is awful. Overly aggressive, unprofessional and don't expect help from her with any sort of compassion at all. I would love to continue seeing Miss Kelly, but having to deal with Michelle and her attitude is enough to make me search for a primary care doctor elsewhere. Definitely disappointing. read more

Dr. James is wonderful and so is her NP, Kelly. The staff, as discussed by others here, is abysmal. Rude to the point of being abusive. It's quite a trade off. I will talk to the doctor about this problem and if it's not solved I may have to move on. read more

Dr. James SAVED MY WIFES LIFE! After noticing something abnormal Dr. James sent my wife in for some imaging followed by a biopsy appointment. Biopsy attempt was unsuccessful and the Dr. there sent her home with a "Its probably nothing. Come back in 6 months "diagnosis. My wife and Dr. James weren't comfortable with that long of a wait and Dr. James started her off on a fast paced team of surgeons and oncologist that quickly found a tumor the size of a lime and soon after a successful biopsy she was diagnosed with Grade3/Stage3/Triple Neg Invasive Ductal Carcinoma. My wife and I have a battle to fight, however, without Dr. Patricia James's care for patients and dedication to her craft, her diagnosis would have been 6 months later with a much worse diagnosis. I would also add that Dr.James's bedside manner at each of my wifes hospital stays that like clockwork I knew Dr. James would be in at some point and actually sit with us and answer ALL my questions. the comfort of knowing she is a big part of my wife medical team, Note for Dr. James I think any of your patients that read some of what others have her understand that we live in a society today where there are just some folks that need to complain behind a keypad and computer screen while for my wife and I I see them as as a blessing. Without them, there is that much more of your time for us and the ones that need you. *** If you read this review this far know this, Dr. James is not the doctor type we are familiar with. She is not the overbooked, corporate, 6 minute assessment and send you home with a new pill Doctor. She truly cares and you know it when you sit and talk with her. Thanks Doc read more

what a dump. horrible location, difficult to find office in badly marked labyrinth glorified strip center. rude from desk staff, sealed in glass, making it hard to communicate. dump waiting area, nasty upholstered oversize chairs, maybe from failed funeral home. it was 110 degrees outside, 85 with no ventilation inside. horrible. hot , stuffy. just an incubator for virus,bacteria. one of the mean women behind the glass told me i could wait in my car. seriously. after waiting over 2 months to get appointment, i left. i noticed james md had worked in several offices, med centers over period of time. now i know why. read more

If you are Considering Dr. Patricia James as your Internist I would suggest you move on to find another option I had been Patient for Past 3 years and Year 1 & 2 seemed to go smooth with requesting appointment. Then all Fell Apart. In May 2023 I called the office over 5 times within that month to schedule annual Check Up, Blood Work, Prescription Refill Neither Daphne or Michelle - Nurse or Manager ever returned my call So after no Response for over 6 weeks I have found another wonderful Physician It is now JULY 2023 and I just received a Text from Dr. James office that I should call to schedule an appointment for Annual Wellness Check Up. Something is going on and other friends tell me that they cannot even see Dr. James. ONLY THE PA'S This was a nightmare and do not understand what is gong on in that office. I never write Yelp Reports but hoping this will help another looking for a Dr. to PASS on this Facility. Dale B. read more

I have been a patient since February. It took 2 months for the 1st appointment (which is the new normal). Primo to my appointment,I had been in the ER due to sudden blood pressure issues. So placed me on BP meds and set a follow up for July. This past weekend my right eye started hurting and the blood vessels popped , had a severe headache and blurred vision and a higher BP readingI I called her office on Monday and asked for an appointment, they transferred me to her nurse, I left a message and 3 days later no follow up! She needs to get a better staff! If I could give "0" stars I would! read more

Does not listen or take time to understand the patients problem. Does not explain her thinking unless directly asked. Not thorough - her NP (no longer there) gave much better care. The office staff managed to screw up almost everything they did for me, including calling in my medication incorrectly and referrals were wrong half the time. The office manager is good - straightened out staff mistakes promptly. Sadly, I always felt Dr.James just wanted me to stop talking - stop describing my health issues, and leave. read more

Great doctors. Absolutely the most rude and incompetent administrative staff. Scheduling mistakes. Poor communication skills. Poor telephone response. Unreturned phone calls. Lab work lost. Many cancelled appointments. Referrals improperly handled. Lack of willingness to help. I'm not sure what this office's hiring practices or administrative training programs are, if they have any, but the results are terrible and do nothing to support the well-being and health of the patient. read more

Oh the joys of trying to find a new primary care doctor from an outdated provider list from Aetna...but after numerous calls finally led me to the wonderful Dr. Patricia James. She is extremely personable, gently inquisitive, and has a very comfortable style (her office and exam rooms are filled with homey and comfy chairs). She is also funny and whip-smart (has privilages at Eisenhower and Loma Linda). Her assistant Maria is a pro with a great sense of humor. The trend for many doctors is to go towards premium or "boutique" service where you pay a yearly fee for elevated service. Dr James offers wonderful care without the premium charge. read more

I have been trying to get a prescription for statins for 2 days. I have left requests for two days, the pharmacy has left requests. This is VERY POOR medical treatment. The original prescription was given by Dr James. I would not recommend this physicians medical care to anyone. Minus stars. read more

Dr. James listened, asked many questions, seems to be a good doctor, it's the staff that need help. When I first booked an appointment for my physical, the girl who answered the phone was so rude. I had to call back and she actually accused me of saying I had Covid ! I had to talk with the office manager to clarify it was not me that said it. They also screwed up my appointment to return. The office is quite unprofessional & rude. Hope they get their act together, already looking for a new physician. read more

Dr. James was our primary for about 4 years. Was never impressed with the office staff.....I felt like I was interrupting them when I was there for an appointment.....they always messed up my prescription follow-through. Had a bad problem with my knee and leg, wanted to get the doctor on the phone before doing anything......Dr. James will not speak to patients on the phone under any circumstances for any reason when a patient calls in.....you are told you have to have an appointment......which can take weeks to get.... When I did have an appointment........the PA would spend time with me......and never had the same PA more than once in the 4 years I went to her office......(what's that tell ya?). So I should be trusting a PA that has never seen me before...every time and doctor that won't talk to me on the phone with an office staff that makes me feel like I'm an interruption. Being in a customer service business......for 50 years.....this team needs total office training!!!!!! read more

Worse Doctor on Earth. She was my primary for 5 Years. Never Seen Her. Sends in her Idiot PA. You make an Appt they say you have no appt. You make an Appt to see Doctor James, you never see her and you wait an hour to 2 hours to see Stupid PA with not a brain in her head. Staff Rude... Dr. James, Lazy, Unprofessional. Dr. James, is a bad doctor does not care about her patients my husband had cancer did not care would not even see him. DO not bother don't waste your time or money go to someone who cares and will care about your health and well being... read more

So far I'm not too impressed. I was looking for a Primary Care Physician. I'm having a serious ( to me ) issue with swelling and pain in my left foot & ankle. I keep having random shooting pain in that whole area. Up behind the knee, an once or Twice in the groin. I had a Venus Ultra Sound done on March, 25th ordered by Dr. . Erlendson who is my Pain Management Dr. I needed to get myself a Primary care Doctor quickly. ( so I saw Dr. Patrica James's RN, Lynn on The 31st of March. She seems to think it's something to do with my High B/P. Lynn put me back on the Larsartan, ordered me to get a support knee high support stocking, and many more test. I asked if it could be a broken bone ? Because of sharp pains I keep getting. So on 3-31-15. I had my food x-rayed. Again No One bothers to tell me any results. Went back today Friday, for a B/P check. It was lower. By Sat. Afternoon, I was a zombie ! I couldn't stay awake. I felt drugged all day. I was sleeping 11-12 hours a day, plus I have Fibromyalgia, & Chronic Fatigue syndrome . It was just too much blood pressure medication. Of course it's EASTER weekend, so the office is closed until Monday. I still would like to meet the Dr. That's what this was all about. I want to know if I WOULD LIKE HER. ? Her staff is alright, but it doesn't do me any good if I don't know the Dr. I'm going to try again tomarrow to see if I can come in and see the Dr. with an appointment. To meet her face to face and ask her a couple of questions. After the Blood Work Up, which All had been done 5 months ago ! Before major surgery, ( 2nd Shoulder replacement ) and an X-Ray, left foot, that Crystal Didn't have any results for, and being told by the LVN, I needed more Vitamin D, I TAKE 4,000 units a day already, to eat more Vegetables & Fruits, less Sugar & Salt, and that I need to exercise more. Wish I could ! But Remember I came in with a swollen foot ! Also My Fibromyalgia puts LIMITS on what I can & can't do. Just because my disability isn't as visible as most, DOES NOT MEAN IT ISNT THERE ! read more

I've had the opposite experience than the previous posts for Dr James office for 3 years now. Yes, being punctual is an issue, but I've NEVER been to any doctor in the desert whose wait time is less than 30-45 minutes after scheduled appt. It seems that it's a prerequisite! However, my lab tests were posted by her/office 24 hours afterwards online to followmyhealth chart. I had a question about one of the tests and called the office and left a message for the doctor. Within hours, Dr James wrote her answer to my question, and posted it on the same patient site. I found her to be very thorough, shows interests and asks many questions, which could be why she runs late. But for me, running late sure beats the rush jobs(15 min appt) that most doctors give patients. I have learned to try to schedule any doctor appointments when "season" is over and to schedule 3 months early and pick your time frame. It is much easier to cancel an appointment 48 hours in advance than it is to make one 3 weeks before you need one. It's a very busy office even in summer months. I'd never attempt a Jan-March appt.....I'd go to urgent care first read more

Communication is terrible. Requested a refill on a prescription 3 times and am still waiting. Had a question on some blood work which was submitted to their website. Never got a response. Called 4 times and the nurse I spoke to was curt and not very caring. I was told that Dr. James will not speak to patients on the phone. Next physical will be with another doctor. read more

Dr James and her office provides the worst service ever. Having been a patient for 4 years, I have only actually seen her once. I am always pawned off on a nurse. She doesn't take any phone calls nor reutrns them. Even worse yet, they don't see you when you are sick....you are told to go to urgent care. Isn't that why we have a doctor!!! If you are a relatively healthy person that needs to go occassionally she couldn't care less about you. She only wants patients who have to regularly go to the doctor so she can constantly bill the insurance companies. Its about the cash, not health and well being. read more

Since January of 2016 up until now I was dealing with major weight loss, joint swelling, arthritis, weakness, body tremors, etc. I made a visit to her office in november of 2016. First, i waited 1:30 minutes in the patient room. During the consultation she asked if i am sexually active and i said no (i never have been) but she still checks yes and has me tested for clamydia..... All the test came back fine. Her explanation for my illness was because i was doing too much running at my work. But that doesn't explain body tremors, seeings bright lights, etc. and because she was too prideful to admit she doesn't know whats going on she did nothing else for me but send me on my way. Something i dealt with for a year was resolved with a simple colon detox. All my weight came back, joint swelling is gone, etc.. People need to move away from western medicine and go to a naturopathic doctor. Western medicine is a pharma business. Oh.....and Her office is 0% respect (atleast those at front desk) and do not return calls. read more

I have been a patient of Dr. James for four years. Her practice has grown as she is experienced, listens and is very good knowing the cause, its solution and giving you the information or referral you are needing. Within the last year she has added on an experienced RN. I now see each about every other visit so about twice a year. The quality of my care has not diminished.Tests and yearly exams are gone over thoroughly. The allergies, or minor pains seem to go to the RN and gets resolved. I call for prescriptions renewals and they are ready for me at the pharmacy. Phone calls returned: If they say they will call you, they usually do, if they don't, I call them. If you make an appointment when you leave, good. If they tell you to call for an appointment in 6 weeks, you call them. They will not call and remind you. If you have panic disorders, or are a hypochondriac, she may suggest a referral for you to a specialist in that area. read more