So, on the first visit, she took my information and had asked a few questions She in the middle of examining me, left the room. After a while, I put my shirt on and went to reception and asked "Where's the doctor? They said she left. I never even heard of such egregious behavior. Needless to say, I never would go back to this "doctor". read more

My primary Dr. Mostyn works out of this office. His PA sent me home with an impacted ear, and prescribed a home ear cleaning kit. Like I hadn't already thought of that. I have super narrow ear canals and occasionally need it professionally cleaned out, which is what he should have done. My hearing is completely shut down and he did absolutely nothing to address the acute issue. I'm so disheartened by this experience. read more

OK. At 63 I have watched with shock what has happened to the medical/insurance industry. But a call to this office is the most outrageous conversation I have had yet. Am paying nearly $800 a month insurance. I call to make a general appointment as new to the area. All gets set up while I am wondering why only one review...then after all my info is taken, the bombshell is dropped by the sweet receptionist's voice. "Just so you know, this office charges an annual fee. " (I am thinking how this is crazy...) "It is $200 a MONTH for a year or you can pay $600 a month for four months." I find this to be the most egregious, appalling demand I have yet encountered. She pointed out that for that, I get to text the doctor, email her and have ACCESS TO MY TESTS AND RECORDS. You have GOT to be kidding. First of all, I would nearly never contact her, text her nor email her. But the very notion....that a doctor who is supposed to be committed to the welfare of human beings and show compassion, committment, etc. would stoop to such abhorent practices, bleeding their patients dry (so they can bill them when they get sick from the stress!) is against all the medical field used to represent. Just another money grubbing, self indulgent practice who can't seem to get enough money or patients so charges basically a retainer fee in case you don't get sick enough for the office to make money off you. This should be an illegal practice and should really be challenged by patients. I never ran into this in LA with physicians and certainly will yelp any others I run into out here. If you aren't making as much money as you want in the valley, move elsewhere! read more

Dr. Amaya is a highly attentive and caring physician who takes the time to get to know her patients. Her manner is extremely comforting and she is very patient and thorough. She and her friendly staff are very customer service oriented and cordial. Her approach to patient care is very progressive and effective. My wife and I are very happy we found her and can not say enough about how she is a true breath of fresh air in today's impersonal medical care environment. read more

Dr. Celeste Amaya has been our primary care physician for over twelve years. There are not enough words to describe what an extraordinary, kind and compassionate doctor she is. Dr. Amaya has a brilliant mind and takes the time to thoroughly help all her patients. She has a devoted staff and her office environment is peaceful and immaculate. Her referrals are only with the best doctors available. My husband and I would highly recommend Dr. Celeste Amaya to people of all ages. Sincerely, Janie and Allan Berman read more

After reading about Dr. Amaya, I was excited to make her my new doctor as I felt she could help me in a lot of areas, but when I called her office, I was informed that she charges an annual fee of $1,200 to be her patient! This, on top of the outrageous $800 per month I have to pay for health insurance, is very disappointing!! Sadly, I will not be able to be a patient of this doctor. Personally, I feel it should be against the law for a doctor to do this. It's really taking advantage of people in a field where it shouldn't even be an option to operate that way. read more

I would like to share an experience with Dr Amaya from today that in my opinion was the most incomplete and disappointing office visit that I have ever experienced with a physician. I suffer from chronic back pain which has included a cervical fusion and wanted to discuss options for care, however, ultimately to receive a referral for an MRI based on the advice of a neurosurgeon. Unfortunately my experience included Dr Amaya taking a verbal history, yet never assessing a physical exam such as flexibility, forearm strength or range of motion, etc. to develop an appreciation of my limitations. Dr Amaya also asked if I was seeing an orthopedic surgeon and I replied no, that I was in communication with a neurosurgeon and I would much rather see a neuro specialist. After asking several questions and typing them into my records she turned away from her desktop, got up and said something to the effect I have to go speak to, I couldn't understand the name. As she said that I am under the assumption that she will be returning to give me her diagnosis and treatment plan for my next step. A few moments pass and the front office individual enters the exam room, whose primary responsibility is to collect co pays and patient medical questionnaire's,and gave me a lab slip, the name of an orthopedic surgeon and informed me that my care would also include 4-6 weeks of physical therapy. "We are going to take the conservative route." I said I made it clear that I didn't want to see an orthopedic surgeon, I had already had a cervical fusion by a neurosurgeon and why the PT my insurance doesn't require that and she replied yes they do and I don't want to deal with the complaints. When i returned to the waiting room I asked to speak to Dr Amaya and the response given, "it'll be at least another hour, she has other patients." I replied so a front office individual discusses treatment plan and follow up care? I asked is that your normal protocol? I asked are an RN, the response was no, I then asked are you a health care provider and the reply was no. I then stated, "so you have no medical background, but you are dispensing a treatment plan and follow up care?" Her next response was I also do billing. I stated I have several questions and I have the option of asking someone who is a front office person or waiting and additional hour when I didn't even realize my appointment had concluded. Dr Amaya never asked do you have any questions, this is what I believe we should do next .......she just left the exam room. No opportunity to review, ask questions other than from someone with a skill set a little more qualified than processing paperwork for incoming patients and possibly scheduling appointments? I have filed a complaint with my insurance provider and I am also going to investigate the dispensing of medical care by unqualified individuals with the California Board of Medicine. According to eMedical Assistant.com MA, Medical assistants are unlicensed caregivers who work primarily in doctors' offices and clinics. The young lady I interacted with wasn't even a medical assistant according to our discussion, however, she provides instructions for care. read more

Dr. Amaya has been a god send to me. I recently moved out here to the desert and needed to find a doctor. I went through the list of doctors from united health care and was able to read reviews and I finally decided on Dr. Amaya. I'm sooooo glad that I have her! She's been with me through some very hard times and has always been such a support to me and my well being. She is so sweet and kind and she takes her time with her patients. She truly cares about what happens to them and how they are treated. Some doctors you can just know they want an in and out experience to make their money. Dr. Amaya is not this type of doctor. She's informative and can relate to ones concerns. She also uses modern medicine and holistic medicine as well. You get the best of both worlds and know that you're in good hands. I continue to tell everyone I've met that if they need a doctor, I've found you one out here in Coachella valley! Plus her staff is also so amazing. Tiffany and Jessica are lovely people and I feel very comfortable with them. I know theres another gentleman that works there, but haven't had too much interaction with him. Their office building is in a nice area and just so you know theres snack in the waiting room! Haha! Not that I've ever had to wait that long. read more

My wife started going to Dr. Amaya over a year ago after searching for a new primary physician that was actually taking on new patients. What a find!. She is helping my wife in so many positive ways beyond traditional medicine. My wife was suffering from extreme anxiety after an almost fatal head on car collision in 2017 as well as every day challenges. Dr. Amaya is teaching my wife Meridian Tapping and helping my wife to relax her mind and put the negative things from her past out of her mind permanently. This is a very big step for my wife as she always reverted to the past things that were affecting her daily life. My wife is now more relaxed and calm than she has been in years. She now looks at situations in a new light without including past experiences that previously affected her. She also loves the fact that relaxing and reduced anxiety does not have to be treated with drugs which she has always refused to take. Thank you Dr. Amaya for giving me back my wife that I married. Rob read more